SoundBars
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How can I get a software update?Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if availableCó hữu ích không? Cảm ơn phản hồi của bạn!Can I use the soundbar without the App?Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Có hữu ích không? Cảm ơn phản hồi của bạn!How to adjust the Dolby Atmos level?You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.Có hữu ích không? Cảm ơn phản hồi của bạn!How to do the surround speaker calibration?There are two steps in the calibration- Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
- After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration
Có hữu ích không? Cảm ơn phản hồi của bạn! -
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How can I get a software update?Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if availableCó hữu ích không? Cảm ơn phản hồi của bạn!Can I use the soundbar without the App?Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Có hữu ích không? Cảm ơn phản hồi của bạn!How to adjust the Dolby Atmos level?You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.Có hữu ích không? Cảm ơn phản hồi của bạn!How to do the surround speaker calibration?There are two steps in the calibration- Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
- After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration
Có hữu ích không? Cảm ơn phản hồi của bạn! -
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How can I get a software update?Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if availableCó hữu ích không? Cảm ơn phản hồi của bạn!Can I use the soundbar without the App?Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Có hữu ích không? Cảm ơn phản hồi của bạn!How to save your favorite music to the My Moments feature(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVECó hữu ích không? Cảm ơn phản hồi của bạn!How to restore factory default settings (factory reset) for your deviceThe factory reset button restores your device to the default settings, including network and audio configurations.
Please use one of the following solutions:- Press and hold VOL -, VOL +, and Source buttons on the device at the same time until the LED light flashes (hold for more than 5 seconds)
- Open your JBL ONE App.
- Navigate to the support tile.
- Select RESTORE FACTORY SETTINGS.
Có hữu ích không? Cảm ơn phản hồi của bạn! -
How can I get a software update?Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if availableCó hữu ích không? Cảm ơn phản hồi của bạn!Can I use the soundbar without the App?Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Có hữu ích không? Cảm ơn phản hồi của bạn!How to adjust the Dolby Atmos level?You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.Có hữu ích không? Cảm ơn phản hồi của bạn!How to charge the detachable surround speaker?The surround speakers of our JBL Bar 800 or Bar 1000 can be recharged through the USB-C connection, located on the side of the speaker. The speakers can be charged by docking them in the soundbar also.Có hữu ích không? Cảm ơn phản hồi của bạn! -
How can I get a software update?Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if availableCó hữu ích không? Cảm ơn phản hồi của bạn!Can I use the soundbar without the App?Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Có hữu ích không? Cảm ơn phản hồi của bạn!How to save your favorite music to the My Moments feature(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVECó hữu ích không? Cảm ơn phản hồi của bạn!Is it possible to connect a subwoofer to the soundbar?The JBL Bar 300 does not support a subwoofer. Alternatively the JBL Bar 500 has a wireless subwoofer included.Có hữu ích không? Cảm ơn phản hồi của bạn! -
How can I get a software update?Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if availableCó hữu ích không? Cảm ơn phản hồi của bạn!Can I use the soundbar without the App?Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Có hữu ích không? Cảm ơn phản hồi của bạn!How to adjust the Dolby Atmos level?You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.Có hữu ích không? Cảm ơn phản hồi của bạn!How to charge the detachable surround speaker?The surround speakers of our JBL Bar 800 or Bar 1000 can be recharged through the USB-C connection, located on the side of the speaker. The speakers can be charged by docking them in the soundbar also.Có hữu ích không? Cảm ơn phản hồi của bạn! -
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When trying to set up my speaker with the Google Home app, I get a message that says “Device needs to be activated before setup”. How do I proceed?If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
Có hữu ích không? Cảm ơn phản hồi của bạn!BAR 5.0 MULTIBEAM: Software Update Release Notes
BAR 5.0 MULTIBEAM
Software Update Release Notes
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Version: 21-04-54-70
Release Date: January 29, 2021- Improved WiFi related services compatibility (for Chromecast, AirPlay and Alexa MRM) with phones and tablets.
- Improve Soundbar HDMI and eARC/ ARC Compatibility with TV.
- Improved LED Display messages.
Có hữu ích không? Cảm ơn phản hồi của bạn!How To Use Alexa MRM (Multi-Room Music) on Wi-Fi- On an Android or iOS device, add the Soundbar to your home WiFi network through the JBL BAR Setup App.
- Follow the App instructions to complete setup.
- Sign in with your Amazon Alexa account. If you do not have, create one.
- With the Alexa MRM multi-room music playback, you can stream music on your Android or iOS devices to multiple Amazon Alexa speakers.
Có hữu ích không? Cảm ơn phản hồi của bạn!I have connected my speaker using the Device Utility app, but the Google Home app cannot find the speaker. What should I do?Close and restart the Google Home app, or restart your phone. Start the Google Home app again, and the speaker should now appear.
Có hữu ích không? Cảm ơn phản hồi của bạn! -
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BAR 9.1: Software Update Release NotesBAR 9.1
Software Update Release Notes
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Version: V22.01.31.80
Release Date: May 19, 2022
Release Media: OTA (over the air) Automatic Upgrade and/or USB
Filename: JBL Bar9.1 TWS ver 22.01.31.80.zip- Fixed a grouping issue with other Chromecast built-in speakers (read below):
- 3rd party Chromecast built-in speakers using a Google SDK less than 1.52GM2 can not be grouped with 1st party Google speakers any longer. This update brings the Bar 9.1 up to 1.52GM2, which means once again, it can be grouped with 1st party Google speakers
- Software update resolves the issues with the "Google Home" app if you are using an Android phone (read below):
- Speakers with an SDK less than 1.52GM2 set up with a Google Pixel phone need to use a new, additional app called the "Device Utility app" to complete the Wi-Fi setup. After this update, customers may use the Google Home app as normal for Wi-Fi setup
- General software and performance improvements:
- Sometimes there was a 0.5sec audio drop during ARC streaming with PCM format, now improved!
- Import MTK patch to solve continuous distortion after connecting Apple TV to a Sony TV while playing PCM stream in eARC source.
Note: This software upgrade is not applicable for JBL Bar 9.1 China version.
注意:此软件升级不适用于JBL Bar 9.1中国版。
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Version: V21.23.11.80
Release Date: June 8th, 2021
Release Media: OTA (over the air) Automatic Upgrade and/or USB
Filename: JBL Bar9.1 TWS ver 21.23.11.80.zip
1. Improve calibration success rate in some cases.
2. Improve compatibility of some “ATMOS” Netflix streaming content.
3. Improve LED Display messages.
Note: This software upgrade is not applicable for JBL Bar 9.1 China version.
注意:此软件升级不适用于JBL Bar 9.1中国版。
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Version: V21.13.11.80
Release Date: April 8, 2021
Release Media: OTA (over the air) Automatic Upgrade and/or USB
Filename: JBL Bar9.1 TWS ver 21.13.11.80.zip- Improves Soundbar Optical, HDMI, and ARC Compatibility with TV.
- Improves Bluetooth connectivity for mobile devices.
- Improved LED Display Messages.
- Bug fix to remove detachable speakers battery level checking due to imprecise readings.
注意:此软件升级不适用于JBL Bar 9.1中国版。
Có hữu ích không? Cảm ơn phản hồi của bạn!When trying to set up my speaker with the Google Home app, I get a message that says “Device needs to be activated before setup”. How do I proceed?If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
Có hữu ích không? Cảm ơn phản hồi của bạn!What is the length?JBL Bar 9.1 is 884 mm (without the surrounds in charging position). Surrounds add approx. 160 mm on each side, in charging position.Có hữu ích không? Cảm ơn phản hồi của bạn!My sound bar's dialogue is too low/the surround effects are too loud.When listening to multichannel content you may find that your dialogue isn’t coming in as clear, or your surround effects are louder than you’d like. Our sound bars have a feature called ‘Smart Mode’ that implement our unique JBL Surround Sound as well as other tailored EQ settings. While these are great for content that needs a helping hand, for some multi-channel content it can be overwhelming. If you feel like you’re running into this, you can disable ‘Smart Mode'.1. On the remote control, press and hold MUTE for more than 3 seconds. Press Volume Up (+)
To disable the smart mode, do the following:--> Current mode is displayed. "ON SMART MODE": The smart mode is enabled.2. Repeat Step 1.--> You Switch to another mode. "OFF SMART MODE": The standard mode is enabled
--> Next time you switch on the sound bar, the smart mode is enabled again automatically.Có hữu ích không? Cảm ơn phản hồi của bạn! - Fixed a grouping issue with other Chromecast built-in speakers (read below):
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What are the differences between BAR 2.1 and BAR 2.1 Deep-BassIn case you wonder what the differences are between JBL BAR 2.1 and JBL BAR 2.1 Deep Bass, the newest model, then keep reading to find out more!
Our JBL BAR 2.1 Deep Bass is an improvement to the BAR 2.1.
Here is what you will get extra:- Improved sound quality.
- Deeper and richer bass.
- A new modern design change.
Có hữu ích không? Cảm ơn phản hồi của bạn!How to restore factory default settingsTo reset your JBL Bar 2.0 or 2.1 back to factory default settings, follow the steps below.- Turn on your JBL Bar 2.0 or 2.1
- Press SOURCE and POWER buttons on top of the bar at the same time for more than 3 seconds.
- Your soundbar will now power off and on again.
Có hữu ích không? Cảm ơn phản hồi của bạn! -
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How to turn on TV with your voiceTo turn on/off the TV, the recommended control is “OK Google, turn on”/”OK Google, turn off.”
Note that this depends on your TV manufacturer and if they support this via HDMI CEC (This works only for HDMI connection).Có hữu ích không? Cảm ơn phản hồi của bạn!When trying to set up my speaker with the Google Home app, I get a message that says “Device needs to be activated before setup”. How do I proceed?If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
Có hữu ích không? Cảm ơn phản hồi của bạn!Which Audio codecs is supported?Our LINK BAR supports the following:
MP3, AAC-LC, HE+ACC, FLAC, Vorbis, Wav, CELT/opus via Wi-Fi streaming, and with Bluetooth SBC and AAC.Có hữu ích không? Cảm ơn phản hồi của bạn!How to listen to your local Spotify PlaylistPlaying local playlist that you created via Spotify works differently for Android TV system, which the LINK BAR has built-in!
Here is how to do it:- Go to the Google Play Store on your TV screen (Use remote to navigate).
- Download the Spotify app
- Sign-in with your account.
- You can use the dedicated app and navigate through your playlist.
- Alternatively, you can now use voice commands such as "Ok Google, Play my Playlist Sunday Funday On Spotify"
*Some commands may not be available in all countries.Có hữu ích không? Cảm ơn phản hồi của bạn! -
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Are CEC commands supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.Có hữu ích không? Cảm ơn phản hồi của bạn!Is Bluetooth APT X streaming supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?The speaker uses Bluetooth version 4.2 but does NOT support APT X.Có hữu ích không? Cảm ơn phản hồi của bạn!What are the sound modes on the JBL Bar Studio, Bar 2.1, Bar 3.1, and Bar 5.1?There are 5 sound modes: - Standard - Movie - Music - Voice - Sports Out the box, "Standard" sound mode is the default setting. The display on the soundbar's front panel will show which mode you are in (excluding the Bar Studio) Dotted LED lights on the side of the JBL Studio indicates when sound more your are in, the patterns are as follows: - Standard: One LED dot - Movie: Two LED dots - Music: Three LED dots - Voice: Four LED dots - Sports: Five LED dotsCó hữu ích không? Cảm ơn phản hồi của bạn!My TV turns off when I'm powering off my soundbar, why?This is most likely due to CEC function. Some our soundbars supports CEC commands from your TV, and if some CEC commands will make the speaker react in a way you do not like, we suggest you disable all CEC functions from your TV. Please note, that your Soundbar will not turn on when your TV is turned on, due to disabling the CEC function.Có hữu ích không? Cảm ơn phản hồi của bạn!
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I can't listen to music on my JBL Soundbar while the TV is off. How can I change this?The TV turns on with the soundbar. This is caused by CEC commands from your TV via the HDMI port. Please disable these functions on your TV, to use the soundbar while TV is off.Có hữu ích không? Cảm ơn phản hồi của bạn!Are CEC commands supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.Có hữu ích không? Cảm ơn phản hồi của bạn!Is Bluetooth APT X streaming supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?The speaker uses Bluetooth version 4.2 but does NOT support APT X.Có hữu ích không? Cảm ơn phản hồi của bạn!My sound bar's dialogue is too low/the surround effects are too loud.When listening to multichannel content you may find that your dialogue isn’t coming in as clear, or your surround effects are louder than you’d like. Our sound bars have a feature called ‘Smart Mode’ that implement our unique JBL Surround Sound as well as other tailored EQ settings. While these are great for content that needs a helping hand, for some multi-channel content it can be overwhelming. If you feel like you’re running into this, you can disable ‘Smart Mode'.1. On the remote control, press and hold MUTE for more than 3 seconds. Press Volume Up (+)
To disable the smart mode, do the following:--> Current mode is displayed. "ON SMART MODE": The smart mode is enabled.2. Repeat Step 1.--> You Switch to another mode. "OFF SMART MODE": The standard mode is enabled
--> Next time you switch on the sound bar, the smart mode is enabled again automatically.Có hữu ích không? Cảm ơn phản hồi của bạn! -
I can't listen to music on my JBL Soundbar while the TV is off. How can I change this?The TV turns on with the soundbar. This is caused by CEC commands from your TV via the HDMI port. Please disable these functions on your TV, to use the soundbar while TV is off.Có hữu ích không? Cảm ơn phản hồi của bạn!Does JBL SoundShift work on any/all sources?Yes. When SoundShift is active, and your Bluetooth device is connected to your soundbar, you can easily listen to Bluetooth streaming and switch back to the previously selected source just by tapping the pause/play button on your Bluetooth device. When SoundShift is off, your Bluetooth paired device can not interrupt your current source.Có hữu ích không? Cảm ơn phản hồi của bạn!Are CEC commands supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.Có hữu ích không? Cảm ơn phản hồi của bạn!Is Bluetooth APT X streaming supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?The speaker uses Bluetooth version 4.2 but does NOT support APT X.Có hữu ích không? Cảm ơn phản hồi của bạn!
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My remote control is not working. I have a credit card-sized remote with disc type battery. Do I need to replace the remote control?It is usually not necessary to replace an unresponsive remote control. First, check to see if there is a small plastic tab extending out of the base of the remote control. This is a protective sleeve installed on new remote controls to prevent the battery from draining. Pull this tab to remove the plastic sleeve. The sleeve must be removed before the remote will operate. If the sleeve was removed or not present and the remote control is not working then a new battery should be installed before replacing the remote control. There is a small slide out drawer that houses the battery. The battery type will be either CR2025 or CR2032 for remotes of this size. Replacement batteries are commonly available from most electronic and convenience stores that sell small batteries. Check the number on the original battery and replace it with a battery that uses the same number. These steps will typically solve the problem.Có hữu ích không? Cảm ơn phản hồi của bạn!I cannot connect to my device anymore via Bluetooth, what can i do?Try resetting the device, and remove the Bluetooth device on your source device in the settings. Now Bluetooth-pair with it again. If the unit still does not work as intended, please contact our helpdesk.Có hữu ích không? Cảm ơn phản hồi của bạn!What does the Audio Feedback button do?Audio feedback turns on tones that let you know that something is happening on the product. When Audio feedback is ON, you will hear tones for:
- Bluetooth Pairing.
- SoundShift on/off.
- JBL Connect Pairing Mode (Boost TV only)
Có hữu ích không? Cảm ơn phản hồi của bạn!My LED pairing indicator for my subwoofer has stopped to light. Is it broken?No, your subwoofer is not defective at all! This is normal and by design of the product after it has been paired for a longer period of time.Có hữu ích không? Cảm ơn phản hồi của bạn! -
When will the JBL SB 250 go into standby mode?If there is no activity on your JBL SB 250, it will go into standby mode after 20 minutes, and will take a couple of seconds to turn on after standby mode.Có hữu ích không? Cảm ơn phản hồi của bạn!My remote control is not working. I have a credit card-sized remote with disc type battery. Do I need to replace the remote control?It is usually not necessary to replace an unresponsive remote control. First, check to see if there is a small plastic tab extending out of the base of the remote control. This is a protective sleeve installed on new remote controls to prevent the battery from draining. Pull this tab to remove the plastic sleeve. The sleeve must be removed before the remote will operate. If the sleeve was removed or not present and the remote control is not working then a new battery should be installed before replacing the remote control. There is a small slide out drawer that houses the battery. The battery type will be either CR2025 or CR2032 for remotes of this size. Replacement batteries are commonly available from most electronic and convenience stores that sell small batteries. Check the number on the original battery and replace it with a battery that uses the same number. These steps will typically solve the problem.Có hữu ích không? Cảm ơn phản hồi của bạn!Can i learn additional IR codes, other than what the QSG is saying?We only offer volume+ and volume-, mute and power for your TV remote to learn these IR codes.Có hữu ích không? Cảm ơn phản hồi của bạn!How do I pair an additional Bluetooth device to SB 250?Short-press the Bluetooth Button to open for new pairing.Có hữu ích không? Cảm ơn phản hồi của bạn!
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