SoundBars

Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.

There are two steps in the calibration

1. Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
2. After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration

Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.

There are two steps in the calibration

1. Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
2. After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration

Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVE

The factory reset button restores your device to the default settings, including network and audio configurations. 

Please use one of the following solutions:

1.  Press and hold VOL -, VOL +, and Source buttons on the device at the same time until the LED light flashes (hold for more than 5 seconds)

Or alternatively;

2. Open your JBL ONE App.
3. Navigate to the support tile.
4. Select RESTORE FACTORY SETTINGS. 

Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.

The surround speakers of our JBL Bar 800 or Bar 1000 can be recharged through the USB-C connection, located on the side of the speaker. The speakers can be charged by docking them in the soundbar also.

Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVE

The JBL Bar 300 does not support a subwoofer. Alternatively the JBL Bar 500 has a wireless subwoofer included.

Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.

The surround speakers of our JBL Bar 800 or Bar 1000 can be recharged through the USB-C connection, located on the side of the speaker. The speakers can be charged by docking them in the soundbar also.

On the soundbar, press and hold the power and source button for more than
10 seconds.

Please note this procedure will revert ALL settings back to factory default.

If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
 

BAR 5.0 MULTIBEAM
Software Update Release Notes
------------------------------------------------------------------------
Version:  21-04-54-70
Release Date:  January 29, 2021

• Improved WiFi related services compatibility (for Chromecast, AirPlay and Alexa MRM) with phones and tablets.
• Improve Soundbar HDMI and eARC/ ARC Compatibility with TV.
• Improved LED Display messages.

1. On an Android or iOS device, add the Soundbar to your home WiFi network through the JBL BAR Setup App.
2. Follow the App instructions to complete setup.
3. Sign in with your Amazon Alexa account. If you do not have, create one.
4. With the Alexa MRM multi-room music playback, you can stream music on your Android or iOS devices to multiple Amazon Alexa speakers.

Close and restart the Google Home app, or restart your phone. Start the Google Home app again, and the speaker should now appear.
 

BAR 9.1
Software Update Release Notes
------------------------------------------------------------------------
Version:  V22.01.31.80
Release Date:  May 19, 2022
Release Media:  OTA (over the air) Automatic Upgrade and/or USB
Filename:  JBL Bar9.1 TWS ver 22.01.31.80.zip

1. Fixed a grouping issue with other Chromecast built-in speakers (read below):
   1. 3rd party Chromecast built-in speakers using a Google SDK less than 1.52GM2 can not be grouped with 1st party Google speakers any longer. This update brings the Bar 9.1 up to 1.52GM2, which means once again, it can be grouped with 1st party Google speakers
2. Software update resolves the issues with the "Google Home" app if you are using an Android phone (read below):
   1. Speakers with an SDK less than 1.52GM2 set up with a Google Pixel phone need to use a new, additional app called the "Device Utility app" to complete the Wi-Fi setup. After this update, customers may use the Google Home app as normal for Wi-Fi setup
3. General software and performance improvements:
   1. Sometimes there was a 0.5sec audio drop during ARC streaming with PCM format, now improved!
   2. Import MTK patch to solve continuous distortion after connecting Apple TV to a Sony TV while playing PCM stream in eARC source.

Note:  This software upgrade is not applicable for JBL Bar 9.1 China version.
注意：此软件升级不适用于JBL Bar 9.1中国版。

------------------------------------------------------------------------
Version:  V21.23.11.80
Release Date:  June 8th, 2021
Release Media:  OTA (over the air) Automatic Upgrade and/or USB
Filename:  JBL Bar9.1 TWS ver 21.23.11.80.zip

1.    Improve calibration success rate in some cases.
2.    Improve compatibility of some “ATMOS” Netflix streaming content. 
3.    Improve LED Display messages.

Note:  This software upgrade is not applicable for JBL Bar 9.1 China version.
注意：此软件升级不适用于JBL Bar 9.1中国版。

------------------------------------------------------------------------
Version:  V21.13.11.80
Release Date:  April 8, 2021
Release Media:  OTA (over the air) Automatic Upgrade and/or USB
Filename:  JBL Bar9.1 TWS ver 21.13.11.80.zip

• Improves Soundbar Optical, HDMI, and ARC Compatibility with TV.
• Improves Bluetooth connectivity for mobile devices.
• Improved LED Display Messages.
• Bug fix to remove detachable speakers battery level checking due to imprecise readings.

NOTE:  This software update is not applicable to the JBL BAR 9.1 China version.

注意：此软件升级不适用于JBL Bar 9.1中国版。
 

If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
 

JBL Bar 9.1 is 884 mm (without the surrounds in charging position). Surrounds add approx. 160 mm on each side, in charging position.

1. On the remote control, press and hold MUTE for more than 3 seconds. Press Volume Up (+)

JBL BAR Setup App (for Bar 5.1 Surround)
Software Update Release Notes
------------------------------------------------------------------------
Version (iOS):  1.0.9431 (2208021531)
Version (Android):  1.0.11129
Release Date:  August 22, 2022
Release Media:  App Store (iOS & Android)


What’s New

1. Improved Amazon Account setup experience
2. Improved the overall customer experience

In case you wonder what the differences are between JBL BAR 2.1 and JBL BAR 2.1 Deep Bass, the newest model, then keep reading to find out more!
Our JBL BAR 2.1 Deep Bass is an improvement to the BAR 2.1.

Here is what you will get extra:

1. Improved sound quality.
2. Deeper and richer bass.
3. A new modern design change.

It may not be compelling enough for you to buy it or upgrade your device. However, if you are upgrading, then adding the JBL BAR 2.1 Deep Bass won't disappoint you at all!

To reset your JBL Bar 2.0 or 2.1 back to factory default settings, follow the steps below.

1. Turn on your JBL Bar 2.0 or 2.1
2. Press SOURCE and POWER buttons on top of the bar at the same time for more than 3 seconds.
3. Your soundbar will now power off and on again.

All Bluetooth paired devices are now removed from the internal memory; please Bluetooth pair your devices again.

To reset your JBL Bar 2.0 or 2.1 back to factory default settings, follow the steps below.

1. Turn on your JBL Bar 2.0 or 2.1
2. Press SOURCE and POWER buttons on top of the bar at the same time for more than 3 seconds.
3. Your soundbar will now power off and on again.

All Bluetooth paired devices are now removed from the internal memory; please Bluetooth pair your devices again.

To turn on/off the TV, the recommended control is “OK Google, turn on”/”OK Google, turn off.”

Note that this depends on your TV manufacturer and if they support this via HDMI CEC (This works only for HDMI connection).

If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
 

Our LINK BAR supports the following:
MP3, AAC-LC, HE+ACC, FLAC, Vorbis, Wav, CELT/opus via Wi-Fi streaming, and with Bluetooth SBC and AAC.

Playing local playlist that you created via Spotify works differently for Android TV system, which the LINK BAR has built-in!

Here is how to do it:

1. Go to the Google Play Store on your TV screen (Use remote to navigate).
2. Download the Spotify app
3. Sign-in with your account.
4. You can use the dedicated app and navigate through your playlist.
5. Alternatively, you can now use voice commands such as "Ok Google, Play my Playlist Sunday Funday On Spotify"

Now you can enjoy Spotify using voice or the Remote Control.

*Some commands may not be available in all countries.

The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.

The speaker uses Bluetooth version 4.2 but does NOT support APT X.

There are 5 sound modes: - Standard - Movie - Music - Voice - Sports Out the box, "Standard" sound mode is the default setting. The display on the soundbar's front panel will show which mode you are in (excluding the Bar Studio) Dotted LED lights on the side of the JBL Studio indicates when sound more your are in, the patterns are as follows: - Standard: One LED dot - Movie: Two LED dots - Music: Three LED dots - Voice: Four LED dots - Sports: Five LED dots

This is most likely due to CEC function. Some our soundbars supports CEC commands from your TV, and if some CEC commands will make the speaker react in a way you do not like, we suggest you disable all CEC functions from your TV. Please note, that your Soundbar will not turn on when your TV is turned on, due to disabling the CEC function.

The TV turns on with the soundbar. This is caused by CEC commands from your TV via the HDMI port. Please disable these functions on your TV, to use the soundbar while TV is off.

The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.

The speaker uses Bluetooth version 4.2 but does NOT support APT X.

1. On the remote control, press and hold MUTE for more than 3 seconds. Press Volume Up (+)

The TV turns on with the soundbar. This is caused by CEC commands from your TV via the HDMI port. Please disable these functions on your TV, to use the soundbar while TV is off.

Yes. When SoundShift is active, and your Bluetooth device is connected to your soundbar, you can easily listen to Bluetooth streaming and switch back to the previously selected source just by tapping the pause/play button on your Bluetooth device. When SoundShift is off, your Bluetooth paired device can not interrupt your current source.

The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.

The speaker uses Bluetooth version 4.2 but does NOT support APT X.

It is usually not necessary to replace an unresponsive remote control. First, check to see if there is a small plastic tab extending out of the base of the remote control. This is a protective sleeve installed on new remote controls to prevent the battery from draining. Pull this tab to remove the plastic sleeve. The sleeve must be removed before the remote will operate. If the sleeve was removed or not present and the remote control is not working then a new battery should be installed before replacing the remote control. There is a small slide out drawer that houses the battery. The battery type will be either CR2025 or CR2032 for remotes of this size. Replacement batteries are commonly available from most electronic and convenience stores that sell small batteries. Check the number on the original battery and replace it with a battery that uses the same number. These steps will typically solve the problem.

Try resetting the device, and remove the Bluetooth device on your source device in the settings. Now Bluetooth-pair with it again. If the unit still does not work as intended, please contact our helpdesk.

Audio feedback turns on tones that let you know that something is happening on the product. When Audio feedback is ON, you will hear tones for:

• Bluetooth Pairing.
• SoundShift on/off.
• JBL Connect Pairing Mode (Boost TV only)

No, your subwoofer is not defective at all! This is normal and by design of the product after it has been paired for a longer period of time.

If there is no activity on your JBL SB 250, it will go into standby mode after 20 minutes, and will take a couple of seconds to turn on after standby mode.

It is usually not necessary to replace an unresponsive remote control. First, check to see if there is a small plastic tab extending out of the base of the remote control. This is a protective sleeve installed on new remote controls to prevent the battery from draining. Pull this tab to remove the plastic sleeve. The sleeve must be removed before the remote will operate. If the sleeve was removed or not present and the remote control is not working then a new battery should be installed before replacing the remote control. There is a small slide out drawer that houses the battery. The battery type will be either CR2025 or CR2032 for remotes of this size. Replacement batteries are commonly available from most electronic and convenience stores that sell small batteries. Check the number on the original battery and replace it with a battery that uses the same number. These steps will typically solve the problem.

We only offer volume+ and volume-, mute and power for your TV remote to learn these IR codes.

Short-press the Bluetooth Button to open for new pairing.