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Issues with the JBL Portable App and your Android deviceThere might be several reasons that our Portable app may not be working correctly on your Android device. First, your Android device must have 5.0 OS (Operating system) or higher to support JBL Connect app. Devices under 5.0 OS will not be supported. If you are having trouble viewing your JBL Portable device in the app, please disable Bluetooth, and then turn it back on again. Now you should be able to see your device in the JBL Portable app.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I wirelessly link JBL Flip 4 together with JBL Flip 3, Pulse 2 or Xtreme?No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ featureCó hữu ích không? Cảm ơn phản hồi của bạn!Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.Có hữu ích không? Cảm ơn phản hồi của bạn!Do I need to close the USB cap for the speaker to be waterproof?Yes, it is needed to close the USB cap completely for waterproof.Có hữu ích không? Cảm ơn phản hồi của bạn!
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Can Charge 3 be updated and how?Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I submerge Charge 3 in water?Yes. The Charge 3 can be submerged in 1 meter of water for 30 minutes in accordance with the international IPX7 standard.Có hữu ích không? Cảm ơn phản hồi của bạn!
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Issues with the JBL Portable App and your Android deviceThere might be several reasons that our Portable app may not be working correctly on your Android device. First, your Android device must have 5.0 OS (Operating system) or higher to support JBL Connect app. Devices under 5.0 OS will not be supported. If you are having trouble viewing your JBL Portable device in the app, please disable Bluetooth, and then turn it back on again. Now you should be able to see your device in the JBL Portable app.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I wirelessly link JBL Flip 4 together with JBL Flip 3, Pulse 2 or Xtreme?No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ featureCó hữu ích không? Cảm ơn phản hồi của bạn!Do I need to close the USB cap for the speaker to be waterproof?Yes, it is needed to close the USB cap completely for waterproof.Có hữu ích không? Cảm ơn phản hồi của bạn!What can I do with the Connect app?It is possible to rename the Bluetooth name of the primary connected device and set the Party or Stereo mode. If a firmware upgrade is available for any Connect, Connect+, or Partyboost compatible speaker, this can be installed through the JBL Portable app. Only identical products can be set to stereo mode. Please note that, even though you can pair a Boost TV with JBL Connect, you cannot control this from the JBL Connect AppCó hữu ích không? Cảm ơn phản hồi của bạn!
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How can I connect two JBL Connect compatible speakers together?Please press JBL Connect buttons on both speakers to connect.Có hữu ích không? Cảm ơn phản hồi của bạn!Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.Có hữu ích không? Cảm ơn phản hồi của bạn!What can I do with the Connect app?It is possible to rename the Bluetooth name of the primary connected device and set the Party or Stereo mode. If a firmware upgrade is available for any Connect, Connect+, or Partyboost compatible speaker, this can be installed through the JBL Portable app. Only identical products can be set to stereo mode. Please note that, even though you can pair a Boost TV with JBL Connect, you cannot control this from the JBL Connect AppCó hữu ích không? Cảm ơn phản hồi của bạn!Which JBL portable Bluetooth speakers have the JBL voice integration with SIRI and Google Now feature?JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.Có hữu ích không? Cảm ơn phản hồi của bạn!
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Issues with the JBL Portable App and your Android deviceThere might be several reasons that our Portable app may not be working correctly on your Android device. First, your Android device must have 5.0 OS (Operating system) or higher to support JBL Connect app. Devices under 5.0 OS will not be supported. If you are having trouble viewing your JBL Portable device in the app, please disable Bluetooth, and then turn it back on again. Now you should be able to see your device in the JBL Portable app.Có hữu ích không? Cảm ơn phản hồi của bạn!How can I connect two JBL Connect compatible speakers together?Please press JBL Connect buttons on both speakers to connect.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I wirelessly link JBL Flip 4 together with JBL Flip 3, Pulse 2 or Xtreme?No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ featureCó hữu ích không? Cảm ơn phản hồi của bạn!What can I do with the Connect app?It is possible to rename the Bluetooth name of the primary connected device and set the Party or Stereo mode. If a firmware upgrade is available for any Connect, Connect+, or Partyboost compatible speaker, this can be installed through the JBL Portable app. Only identical products can be set to stereo mode. Please note that, even though you can pair a Boost TV with JBL Connect, you cannot control this from the JBL Connect AppCó hữu ích không? Cảm ơn phản hồi của bạn!
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The JBL Micro Wireless is not completely mute when I turn the volume on a Bluetooth source unit to minimum.Even when reducing volume to minimum on the Bluetooth source unit, it does not reduce the audio signal to zero. In this case the Micro Wireless will playback music at a very low volume.Có hữu ích không? Cảm ơn phản hồi của bạn!When my connected Bluetooth device goes out of range, I cannot connect JBL Micro Wireless with a new Bluetooth device immediately.When a connected Bluetooth device goes out of range, the JBL Micro Wireless will try to reconnect to it for 3 minutes. After 3 minutes the Micro Wireless can connect to other Bluetooth devices again.Có hữu ích không? Cảm ơn phản hồi của bạn!
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The JBL Micro Wireless is not completely mute when I turn the volume on a Bluetooth source unit to minimum.Even when reducing volume to minimum on the Bluetooth source unit, it does not reduce the audio signal to zero. In this case the Micro Wireless will playback music at a very low volume.Có hữu ích không? Cảm ơn phản hồi của bạn!After I updated my computer to Windows 8/10, I am no longer able to establish a Bluetooth connection with my speaker to play music. How can I correct the problem?This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.Có hữu ích không? Cảm ơn phản hồi của bạn!
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Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.Có hữu ích không? Cảm ơn phản hồi của bạn!Where is the microphone positioned?Under the little hole next to the phone reciever button.Có hữu ích không? Cảm ơn phản hồi của bạn!What does the + indicate?The product + indicates splashproof.Có hữu ích không? Cảm ơn phản hồi của bạn!Is the case waterproof?The case handle light rain and snow, but will not be waterproof if submerged into water.Có hữu ích không? Cảm ơn phản hồi của bạn!
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Is the case waterproof?The case handle light rain and snow, but will not be waterproof if submerged into water.Có hữu ích không? Cảm ơn phản hồi của bạn!Can the case be used to carry accessories with the speaker?No. The case can only be used to carry the speaker.Có hữu ích không? Cảm ơn phản hồi của bạn!After I updated my computer to Windows 8/10, I am no longer able to establish a Bluetooth connection with my speaker to play music. How can I correct the problem?This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.Có hữu ích không? Cảm ơn phản hồi của bạn!If I pair my Bluetooth speaker to my phone, and record a video with the phone, will the speaker's microphone serve as audio source?No, all recordings made on the telephone will be using the telephone's built-in microphone. Replay of the recording will be heard over the speaker afterwards, though, as long as it is paired to the telephone.Có hữu ích không? Cảm ơn phản hồi của bạn!
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