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JBL Tune 115TWS - Mint - True wireless earbuds - Hero
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JBL Tune 115TWS

Đắm chìm trong thế giới riêng. Dù là khi hòa mình với âm nhạc hay đàm thoại, liên lạc, gạt đi mọi phiền phức từ dây đeo. Công nghệ Dual Connect cho bạn sử dụng linh hoạt từng bên tai nghe hoặc cả hai cho tùy chọn chất âm stereo hay mono. Bản nhạc bạn yêu sẽ trở nên trọn vẹn âm sắc với chất âm JBL Pure Bass trứ danh. Với tổng thời lượng pin lên tới 21 giờ cùng cảm giác đeo êm ái, bạn có thể giữ nốt vui trọn khắp đêm ngày. Và nếu bạn cần trở về với thế giới còn lại, đàm thoại tức thì hay nói chuyện cùng trợ lý ảo chỉ bằng ngón tay. Đơn giản như vậy đó!

Thông số sản phẩm

General Specifications

Kích thước driver (mm) 5.8

Audio Specifications

Độ nhạy của driver ở 1kHz / 1mW (dB) 108
Dải đáp ứng tần số động (Hz) 20 Hz – 20 kHz
Trở kháng (ohms) 14
Số lượng driver trên mỗi tai 1

Dimension Specifications

Trọng lượng của hộp sạc (oz) 1.5
Trọng lượng của từng tai nghe (oz) 0.4
Trọng lượng của hộp sạc (g) 41.5
Trọng lượng của từng tai nghe (g) 10.3

Control Connect Specifications

Cấu hình Bluetooth A2DP 1.3, AVRCP 1.5, HFP V1.7
Tần số Bluetooth 2.4 GHz – 2.4835 GHz
Module phát Bluetooth GFSK, π/4DQPSK, 8DPSK
Công suất phát Bluetooth 0 - 12dbm
Phiên bản Bluetooth 5.0
Vui lòng tham khảo tài liệu để biết thông số kỹ thuật chuyên sâu

Tài liệu & Tải xuống

Có cái gì trong hộp vậy

  • 1 x Tai nghe JBL TUNE 115TWS
  • 3 x Kích thước nút đệm tai (S, M, L)
  • 1 x Cáp sạc USB Type-C
  • 1 x Hộp sạc
  • 1 x Bảo hành / Thẻ Cảnh báo (W /!)
  • 1 x Hướng dẫn sử dụng nhanh / Thẻ an toàn (S / i)
JBL Tune 115TWS - What's in the Box

Câu hỏi thường gặp & How-Tos

Pairing issues with a Smartphone or Tablet
1. First, try to restart the Bluetooth connection on your source device (Smartphone/tablet/PC) by switching Bluetooth off and on again with a short pause in between.

2. "Forget" (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with your product.

3. Try to restart the source device (Smartphone/tablet/PC) by powering it off and on again and after restarting, try to establish a Bluetooth connection to your product.

4. If the above does not work, then try to restart your product (Portable speaker, Headphone) by turning it off and on again.

5. Press and hold down the Bluetooth button on your device (Portable speaker, Headphones) to initiate pairing mode again.

6. Go into the Bluetooth settings on your Smartphone/tablet or PC to start the pairing process.

You should now have a successful pairing with your device. If you are still experiencing issues, please contact us again.
TWS Left & Right Not Pairing Together
The two earpieces of your TWS headphones should normally be connected together without issue.  However, if they are no longer paired to each other, please follow these steps, in order.
  1. Forget/unpair the headphones on your device.
  2. Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
  3. Pair the headphones to your device and see if this resolves the problem.
  4. If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
  5. Initiate a Product Reset to reset the earbud’s Bluetooth connection.
    • Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
    • Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
    • Manually pair the 2 buds together again, as you did in step 2.  This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
    • Pair the buds to your Source Device.
Is Volume Control Supported?
This headphone does not feature volume control. You must manually control volume from your device.
Pairing issues with a Computer or PC
In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.
Waterproof Information
This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.
How to avoid Bluetooth Interference or Interruptions
• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

How to Turn off your TWS Headphones
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
Cleaning Instructions for Re-establishing Charging
It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
needed-tools.png
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
cleaning-earbud-contact-points.png
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
cleaning-charging-case.png
Repeat until the contact points are visibly clean, and charging should work as designed.

Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.
How to Factory Reset True Wireless Stereo Headphones
Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

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