JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Hero JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 1 JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 2
JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Hero

JBL Quantum 800

Dẫn bước cuộc chơi. Tai nghe chơi game không dây JBL Quantum 800 mang đến cho bạn lợi thế vượt trội với công nghệ định vị âm thanh không gian chuẩn xác, kết nối không dây lossless 2.4Ghz, kết nối Bluetooth chuẩn dual-wireless, khả năng Chống ồn chủ động, đệm tai xốp nhớ mềm mại cùng thời lượng pin tới 14 giờ. Thiết kế cho sự chuẩn xác toàn năng, công nghệ âm thanh JBL QuantumSOUND mang tới lợi thế âm thanh thực thụ trong mỗi trận chiến. Micro cho khả năng tương tác đa người chơi rõ ràng, sắc nét với chứng nhận tương thích hệ thống game-chat DISCORD, TeamSpeak và hơn thế nữa. Thiết kế công thái học với đệm da cao cấp kết hợp xốp nhớ mềm mại giúp bạn thoải mái trong nhiều giờ đeo. Tai nghe JBL Quantum 800 chính là công cụ đắc lực giúp bạn thăng tiến kĩ năng, dù bạn là game thủ chuyên nghiệp hay mới bắt đầu tập luyện.

Thông số sản phẩm

General Specifications

Kích thước driver (mm) 50

Audio Specifications

Độ nhạy của driver ở 1kHz / 1mW (dB) 95
Dải đáp ứng tần số động (Hz) ["20 Hz - 40 kHz (Passive)", "20 Hz - 20 kHz (Active)"]
Trở kháng (ohms) 32
Đáp ứng tần số thụ động 20 Hz – 40 kHz
Đáp ứng tần số chủ động 20 Hz – 20 kHz

Dimension Specifications

Trọng lượng (g) 410
Trọng lượng (oz) 14.5
Chiều dài cáp sạc (m) 1.5
Chiều dài cáp sạc (ft) 4.9
Chiều cao bên ngoài của chụp tai (in) 3.8
Chiều rộng bên ngoài của chụp tai (in) 3.4
Chiều cao bên trong của chụp tai (in) 2.4
Chiều rộng bên trong của chụp tai (in) 1.7
Độ sâu chụp tai (in) 1.1
Chiều cao bên ngoài của chụp tai (cm) 9.7
Chiều rộng bên ngoài của chụp tai (cm) 8.7
Chiều cao bên trong của chụp tai (cm) 6.2
Chiều rộng bên trong của chụp tai (cm) 4.2
Độ sâu chụp tai (cm) 2.7
Chiều dài cáp âm thanh (ft) 3.9
Chiều dài cáp âm thanh (m) 1.2

Control Connect Specifications

Cấu hình Bluetooth A2DP 1.3, HFP 1.6
Tần số Bluetooth 2.402 GHz - 2.480 GHz
Module phát Bluetooth GFSK, /4π DQPSK, 8DPSK
Công suất phát Bluetooth <9 dBm
Phiên bản Bluetooth 5.0
Vui lòng tham khảo tài liệu để biết thông số kỹ thuật chuyên sâu

Tài liệu & Tải xuống

Video

Có cái gì trong hộp vậy

  • Tai nghe JBL Quantum 800
  • Dây sạc USB
  • Cáp kết nối cổng 3.5mm
  • Bộ tín hiệu không dây USB
  • Màng lọc gió cho micro
  • Hướng dẫn | Thẻ bảo hành | Bảng an toàn
JBL Quantum 800 - What's in the Box

Câu hỏi thường gặp & How-Tos

How to set up your microphone

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
FLIP DOWN.png


How to check your PC settings for the correct recording device
1. Go to Control Panel
Control panel.png
2. Select Hardware and Sound
Step 2.PNG
3. Click on Sound
Step 3.PNG
3 Select  Recording
Recording tap.jpg

4. Make sure to select the proper recording device.

  1. Right-click on it Quantum headset.

    Set default communication device.jpg
  2. Now select "Set Default Device" or Select "Default Communication Device"

    Set default communication device 2.jpg

5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
Properties.jpg

6. Choose Levels.
Levels 1.jpg

7. Adjust accordingly.
Levels 2.jpg  

Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
Volume issue Q800 - Part3.png

If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Volume issue Q800 - Part4.png

Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
Volume issue Q800 - Part5.png

Using the Quantum headset while charging

JBL is committed to providing the most optimal consumer experience through superior immersive audio. Our Quantum 800/600 headsets are designed to be connected via 2.4Ghz, BT ( 800 only ) or 3.5mm jack. USB-C port is only designed for charging the internal 14hr battery and does not provide an audio connection. This is an intentional design decision.
 

QUANTUM ENGINE: Software Update Release Notes
QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1511
Release Date:  September 19, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Improved firmware stability upgrading process flow for the QUANTUM 910.

------------------------------------------------------------------------
------------------------------------------------------------------------


QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1510
Release Date:  August 24, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Added support for the new QUANTUM 910 Wireless Headphones
  2. Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
Non-removable microphone feature
We've intentionally designed the flip-up boom mic to stay affixed to the headset. We know from experience that losing or breaking the detachable mic is never fun. Therefore, we designed the mic to fold neatly into the headset - this design also allows the mic to automatically mute when elevated. If you're wanting a detachable mic, please check out the Quantum 100 or the Quantum ONE.
How to switch between Game and Chat balance
Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.
What can you do with JBL QuantumENGINE software?
You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.
Mic Monitoring Support
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
How to update the headset
You can update our Quantum 600 and 800 using the QuantumENGINE software on your PC.
To update the headset, go to SYSTEM SOFTWARE tab, find section HEADSET, and press CHECK FOR UPDATE and then INSTALL UPDATE.
How to switch between Active Noise Cancelling and TalkThru
Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off  and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.
Hearing the difference between Stereo and Surround Sound
Which products are supported by the JBL QuantumENGINE software?
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
Microphone Sound or Distortion Issues
Make sure both the QuantumENGINE software and the headset's firmware is updated to the most recent version, and that the microphone is plugged all the way in.
JBL Quantum 800/ONE: ANC (Active Noise Cancelling)/TalkThru Button Behavior Explained
The single ANC/TalkThru button accomplishes several tasks, turning the ANC on and off, and turning the TalkThru on and off.  It behaves slightly different than you might expect.  Here is a description of how to accomplish each task.

To turn ANC on and off
Short Press: ANC On (voice prompt states ANC On)
Short Press: ANC Off (voice prompt states ANC Off)

To turn TalkThru on and off
Long Press: TalkThru On (voice prompt states TalkThru On)
Short or Long Press: TalkThru Off, but ANC is now On (voice prompt states ANC On)
Short Press Again to turn ANC Off as well (voice prompt states ANC Off)

NOTE:  The voice prompt will never state that TalkThru is Off.

 
How to avoid WiFi interference for your headphone

You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

No sound when playing or listening to music
Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 600 or Quantum 800 Game, right-click, and select "Set as Default Device". Check your headset's game-chat balance dial and ensure that the balance is correct. Check the JBL Quantum 600 or Quantum 800 Game device and make sure it is not muted or turned all the way down.
 
Quantum Engine: Software Update Release Notes

QUANTUM ENGINE 

Software Update Release Notes 

Version 1.6.0.1053
Release Date: 1/21/21

 

  1. Welcome feature has been implemented.

  2. Surround Modes feature has been implemented.

  3. ANC/TT toggle has been implemented.

  4. The sidetone has been turned off by default for all models to avoid confusion.

  5. QuantumSURROUND/QuantumSPHERE quality & performance have been improved.

  6. Quantum 300 Mic Gain has been improved.

  7. Quantum 800 FW update reliability has been improved.

  8. Minor Bugs Fixed 

 


 
The volume level on my headphones is very quiet
If your volume level is quiet, make sure that the TalkThru is not activated on your headphones. In order to deactivate or activate TalkThru, quickly press the ANC button located at the top of the LEFT ear cup. You will hear an audible voice stating, TalkThru On when activated, and 'ANC On' when deactivated.
How RBG lighting work for console games

JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.

 

Noise Cancelling feature not working while playing on PS4
If you are having difficulty with the noise cancelling feature while on your PS4, please check your side tone setting in QuantumENGINE by connecting your Q800 to your PC. Please note that ANC will not work properly if the mic is on and sidetone is greater than 0. We recommend either muting the mic or change the sidetone in the JBL QuantumENGINE to 0. 
Pairing Issues
Try a manual pairing of the headset and the dongle.
Hold the power button in the "On" position for 5 seconds on the headset, and then hold the button on the dongle for 5 seconds. This should force a manual pairing, allowing the PC to again recognize the headset.
Be sure to check multiple USB ports (to confirm it’s not an issue with the USB port).
If the dongle can’t be manually paired either, please contact customer support.
 
Xbox Information
 All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

Please note: JBL QuantumENGINE is only available on PC.
 
PlayStation Information
The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
 All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.


Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle. 
How to connect a Bluetooth device
With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.
 
Does the Quantum headphone support the Mic monitoring feature?
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.
How to charge your Quantum headphone
The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.
Preserving the Battery Life
To increase battery life on your Quantum headphones, turn off your RGB lighting as this will help increase the wireless playback time. You can turn off the RGB in the QuantumENGINE or press and hold the mute button on the headset. 
Can I use the JBL Quantum 800 in USB mode
The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.
How to use your Quantum wirelessly
It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone.
Why are my headphones shown as “speakers” on Windows?

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

QuantumENGINE

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