JBL Quantum 400 - Black - USB over-ear PC gaming headset with game-chat dial - Hero JBL Quantum 400 - Black - USB over-ear PC gaming headset with game-chat dial - Front JBL Quantum 400 - Black - USB over-ear PC gaming headset with game-chat dial - Detailshot 1
JBL Quantum 400 - Black - USB over-ear PC gaming headset with game-chat dial - Hero

JBL Quantum 400

Mang tới lợi thế âm thanh đỉnh cao. Tai nghe JBL Quantum 400 đưa bạn bước xa tới phía trước với không gian âm thanh đa hướng cho bạn nhập tâm vào trò chơi và tiên đoán chính xác mọi bước di chuyển. Được thiết kế cho sự chuẩn mực và chính xác, công nghệ âm thanh JBL QuantumSOUND Signature giúp bạn kiến tạo thành công bằng những lợi thế thực thụ trong mỗi trận chiến. Tai nghe JBL Quantum 400 được trang bị micrô gạt tập trung giọng nói để mang tới khả năng giao tiếp rõ ràng với chứng nhận tương thích hệ thống game-chat DISCORD, TeamSpeak và hơn thế nữa. Dải trùm đầu siêu nhẹ cùng đệm tai xốp nhớ mềm mại, thoải mái để bạn chinh chiến hàng giờ liền. Nâng tầm game thủ, làm chủ cuộc chơi cùng tai nghe JBL Quantum 400.

Thông số sản phẩm

General Specifications

Kích thước driver (mm) 50

Audio Specifications

Độ nhạy của driver ở 1kHz / 1mW (dB) 98
Dải đáp ứng tần số động (Hz) 20 Hz - 20 kHz
Trở kháng (ohms) 32
Đáp ứng tần số thụ động 20 Hz – 20 kHz

Dimension Specifications

Trọng lượng (g) 274
Trọng lượng (oz) 9.7
Chiều dài cáp sạc (m) 3
Chiều dài cáp sạc (ft) 9.8
Chiều cao bên ngoài của chụp tai (in) 3.9
Chiều rộng bên ngoài của chụp tai (in) 3.5
Chiều cao bên trong của chụp tai (in) 2.3
Chiều rộng bên trong của chụp tai (in) 1.9
Độ sâu chụp tai (in) 1.1
Chiều cao bên ngoài của chụp tai (cm) 9.9
Chiều rộng bên ngoài của chụp tai (cm) 8.8
Chiều cao bên trong của chụp tai (cm) 5.8
Chiều rộng bên trong của chụp tai (cm) 4.9
Độ sâu chụp tai (cm) 2.7
Chiều dài cáp âm thanh (ft) 3.9
Chiều dài cáp âm thanh (m) 1.2
Vui lòng tham khảo tài liệu để biết thông số kỹ thuật chuyên sâu

Tài liệu & Tải xuống

Video

Có cái gì trong hộp vậy

  • Tai nghe JBL Quantum 400
  • Cáp kết nối USB Type-C sang Type-A
  • Cáp kết nối cổng 3.5mm
  • Màng lọc gió cho micro
  • Hướng dẫn | Thẻ bảo hành | Bảng an toàn
JBL Quantum 400 - What's in the Box

Câu hỏi thường gặp & How-Tos

How to set up your microphone

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
FLIP DOWN.png


How to check your PC settings for the correct recording device
1. Go to Control Panel
Control panel.png
2. Select Hardware and Sound
Step 2.PNG
3. Click on Sound
Step 3.PNG
3 Select  Recording
Recording tap.jpg

4. Make sure to select the proper recording device.

  1. Right-click on it Quantum headset.

    Set default communication device.jpg
  2. Now select "Set Default Device" or Select "Default Communication Device"

    Set default communication device 2.jpg

5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
Properties.jpg

6. Choose Levels.
Levels 1.jpg

7. Adjust accordingly.
Levels 2.jpg  

Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
Volume issue Q800 - Part3.png

If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Volume issue Q800 - Part4.png

Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
Volume issue Q800 - Part5.png

QUANTUM ENGINE: Software Update Release Notes
QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1511
Release Date:  September 19, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Improved firmware stability upgrading process flow for the QUANTUM 910.

------------------------------------------------------------------------
------------------------------------------------------------------------


QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1510
Release Date:  August 24, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Added support for the new QUANTUM 910 Wireless Headphones
  2. Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
Non-removable microphone feature
We've intentionally designed the flip-up boom mic to stay affixed to the headset. We know from experience that losing or breaking the detachable mic is never fun. Therefore, we designed the mic to fold neatly into the headset - this design also allows the mic to automatically mute when elevated. If you're wanting a detachable mic, please check out the Quantum 100 or the Quantum ONE.
Why can't your teammates hear you?

Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.

How to switch between Game and Chat balance
Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.
What can you do with JBL QuantumENGINE software?
You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.
Mic Monitoring Support
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
Which products are supported by the JBL QuantumENGINE software?
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
Microphone Sound or Distortion Issues
Make sure both the QuantumENGINE software and the headset's firmware is updated to the most recent version, and that the microphone is plugged all the way in.
Quantum Engine: Software Update Release Notes

QUANTUM ENGINE 

Software Update Release Notes 

Version 1.6.0.1053
Release Date: 1/21/21

 

  1. Welcome feature has been implemented.

  2. Surround Modes feature has been implemented.

  3. ANC/TT toggle has been implemented.

  4. The sidetone has been turned off by default for all models to avoid confusion.

  5. QuantumSURROUND/QuantumSPHERE quality & performance have been improved.

  6. Quantum 300 Mic Gain has been improved.

  7. Quantum 800 FW update reliability has been improved.

  8. Minor Bugs Fixed 

 


 
How RBG lighting work for console games

JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.

 

JBL QuantumENGINE Features

You can adjust Equalizer, Spatial Sound, RGB LED effects, change microphone settings and update the headset's firmware

Supported Platforms

The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.

Xbox Information
 All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

Please note: JBL QuantumENGINE is only available on PC.
 
Hearing your own voice through the headphones (Sidetone feature)
To stop hearing your own voice through your headphones, please start the JBL QuantumENGINE software, navigate to the "Microphone" tab, and change the sidetone setting to 0.
PlayStation Information
The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
 All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.


Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle. 
7.1 Surround configuration set up guide
To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound --> then select Change System Sounds:
  Surround-config-7-1

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )
Surround-config-7-1_2

4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers
Surround-config-7-1_3

5. Select 7.1 Surround and click on Next
  Surround-config-7-1_4
6. Make sure that all boxes are selected, then click Next
  Surround-config-7-1_5
7. Make sure both boxes are selected, and then click Next
  Surround-config-7-1_6
8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.
 
Surround-config-7-1_7
Enjoy your sound experience #SoundIsSurvival #DareToListen
 
Why can't I hear audio from my headphones?

Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

How to set up your microphone
Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.

Check that the PC is using the correct recording device.

1. Go to Control Panel

2. Select  Sound 

3 Select  Recording

4. Make sure to select the proper recording device.
  1. Right-click on it Quantum headset.
  2. Now select "Set Default Device" or "Select Default Communication Device"
5. Check the microphone levels by right-click on your Quantum headset.

6. Go to Properties

7. Chose Levels and adjust accordingly
Mic Monitoring (side tone) Support

Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.

Why are my headphones shown as “speakers” on Windows?

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

QuantumENGINE

Download

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