How To
How To
448 results
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What you are experiencing is normal. The JBL Free will automatically switch to mono mode on the RIGHT ear when the call starts. After the call ends stereo music mode will automatically resume.Was this helpful? Thank you for your feedback!
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The registration success rate and quality of voice commands depends on the performance of your smart phone’s microphone. Make sure that your smart phone’s microphone is unobstructed and you are speaking clearly when registering commands. If you continue to have issues, try registering using a family member or friend’s smart phone as a test. If voice command registration is successful with their device, the microphone on your smart phone may have issues.Was this helpful? Thank you for your feedback!
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Make sure your smart phone supports BLE (Bluetooth Low Energy) and it is connected to Smartbase via Bluetooth.Was this helpful? Thank you for your feedback!
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• Please check whether you connected JBL DRG with your smartphone and head unit via Bluetooth before, then power off the head unit. • If you have, wait 2 minutes for JBL DRG to reconnect to smartphone after power on. This is because JBL DRG will automatically search for the head unit, first then the smart phone.Was this helpful? Thank you for your feedback!
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Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.Was this helpful? Thank you for your feedback!
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The new Boombox 2 does not feature the Indoor/Outdoor Mode. With the first generation Boombox, the Outdoor Mode was loud, but lacking sufficient bass. The Boombox 2 has both improved bass and loudness to create the perfect balanced sound for all environments.
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To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire/Focus 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.Was this helpful? Thank you for your feedback!
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To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.Was this helpful? Thank you for your feedback!
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Is Bluetooth APT X streaming supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?The speaker uses Bluetooth version 4.2 but does NOT support APT X.Was this helpful? Thank you for your feedback!
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The lights cannot be adjusted by user. The digital front panel display has automatic light intensity adjustment, which follows the level of light in the room.Was this helpful? Thank you for your feedback!
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Yes, but only via cable, and noise cancelling cannot be activated meanwhile. Since the charging socket is located on top of the ear pod, adjustment is limited in that direction while the micro-USB plug is inserted.Was this helpful? Thank you for your feedback!
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Yes, they are quite easy to remove, and with a little care, new ear pads can be fitted in one or two minutes. You can do this yourself.Was this helpful? Thank you for your feedback!
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No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.Was this helpful? Thank you for your feedback!
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If any update exist, then it is only possible to get it updated, via our authorized service center. The USB port on the back, is meant for service use only. Contact support for more information.Was this helpful? Thank you for your feedback!
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No. Please don’t expose JBL Trip to rain or other liquids.Was this helpful? Thank you for your feedback!
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This model is not supported by the JBL Partybox App.Was this helpful? Thank you for your feedback!
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Yes. The Clip 3 has an IPX 7 rating. You can take the speaker under water, down to 1 meter depth up to 30 minutes.Was this helpful? Thank you for your feedback!
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E55BT is an over-ear headphone.Was this helpful? Thank you for your feedback!
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Yes. The Inspire 500/700 is an in-ear Sport Wireless Headphone.Was this helpful? Thank you for your feedback!
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No. The J88a headphone is a wired headphone and does not have bluetooth capabilities.Was this helpful? Thank you for your feedback!
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Because the JBL DUET does not feature an IPX rating against sweat and water, we do not recommend that you perform rigorous athletic activity while using these headphones. If you are interested in sweat and water proof headphones, please visit our JBL SPORT headphone page on our website.Was this helpful? Thank you for your feedback!
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Yes, two flexible joints permit you to expand the collar to make it easier to place it around your neck.Was this helpful? Thank you for your feedback!
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No. The Live 200BT does not feature any IPX rating so overexposure to both sweat and water can compromise the headphones.Was this helpful? Thank you for your feedback!
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With the release of v.3.0 of the JBL Music app, owners of the JBL Authentics L8 and L16 are now greeted with a message that an update is available. If you own one of these speaker systems, and you know that it already supports Spotify Connect, the update firmware is already installed, and you can ignore this message. If your speaker system does not already support Spotify Connect, the update is available for you, but you cannot perform it yourself, it must go to a service center to be updated. Please contact Harman Helpdesk or the distributor in your country for advice regarding servicing.Was this helpful? Thank you for your feedback!
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No, the app works with the ELITE models only. These are the ones that feature Active Noise Cancelling.Was this helpful? Thank you for your feedback!
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No, the headphones switch on and off with the Oculus Rift.Was this helpful? Thank you for your feedback!
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No, this cable is straight, with no remote control. The headphones have remote control buttons on the ear pods, which can be used when listening over Bluetooth wireless.Was this helpful? Thank you for your feedback!
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Yes, the cable has a one-button remote control and a microphone. This means that you can pause, resume play, you can pick up the phone and stop a call, and talk to other people through the microphone. There is no option to control music volume on the cable remote. That is only possible when using the Bluetooth system for wireless listening, with the volume buttons on the ear pod.Was this helpful? Thank you for your feedback!
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Yes. All but the Bar Studio model have an LED display on the soundbar's front panel. The display tells which source input, volume level, and sound feature you are on. You are able to dim the display, using the remote, during low light usage.Was this helpful? Thank you for your feedback!
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There is a Wi-Fi indicator on the back of the main speaker, and when it turns amber, it indicates that the Wi-Fi signal is weak. Try to move the speaker closer to your Wi-Fi router, and when the signal indicator turns White again, then it has a steady connection.Was this helpful? Thank you for your feedback!
