JBL Link 10
Voice-activated portable speaker
Sold from 2017 until now
Getting started with your JBL Link 10
Quick Start Guide & Downloads
Product Specifications
- Output power (W)
- 2 x 8
- Dimensions (cm)
- 8.6 x 8.6 x 16.9
- Dimensions (in)
- 3.38 x 3.38 x 6.65
- Weight (kgs)
- 0.71
- Weight (lbs)
- 1.56
- Bluetooth version
- 4.2
- Battery capacity (mAh)
- 4,000
- Charging time (hrs)
- 4
- Maximum music playing time (hrs)
- 5
- Chromecast Built-in
- Yes
- Google Assistant
- Yes
- Multi-room Support
- Yes
- Wi-Fi support
- Yes
- Auto-power off
- Yes
- Bluetooth
- Yes
- Waterproof
- Yes
- Wireless
- Yes
Immersive JBL sound with the Google Assistant
The JBL Link 10 is a voice activated portable speaker with Wi-Fi and Bluetooth® enabled that delivers immersive stereo sound. It has the Google Assistant built-in. It’s your own personal Google. Always ready to help. You can ask it questions. And tell it to do things. The more you use it, the more useful it gets. Just start with “Ok Google” – a simple voice request triggers your JBL Link 10 to play music, podcasts or radio from services like Google Play Music, Spotify, Pandora and more. This compact speaker is powered by a 4000mAh rechargeable Li-ion battery that offers up to 5 hours of continuous, high-quality audio playtime. Featured with durable, waterproof fabric materials, JBL Link 10 is ready to outlast all your adventures. And with the Chromecast built-in, you can instantly start streaming to JBL Link 10 from your favorite music apps.
FAQs & How-Tos
-
Yes, both of them are rated IPX7, which means they can be submerged in clear water for up to 30 minutes at up to 1 meter of depth. Make sure the charging cover is closed, or water will get into the product and damage it.Was this helpful? Thank you for your feedback!
-
If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.Was this helpful? Thank you for your feedback!
-
Yes, anyone that is near your JBL LINK speaker can get access to previous search history or information about Calendar, Google, Gmail etc., if you have shared this kind of information with the LINK speaker.Was this helpful? Thank you for your feedback!
-
Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.Was this helpful? Thank you for your feedback!
-
What you need first
Make sure that these below things are checked before moving further:
- You have the most recent version of the Google Home app installed
- Your LINK device is powered on (LINK 10 and LINK 20 with battery)
- Your LINK device is plugged into a wall outlet (LINK 300, LINK 500 and LINK VIEW)
- The LINK device is located near your router and you are standing next to it.
- The white LED lights in front of the LINK device are blinking, meaning it is ready to be set up
- If you are using an Apple iOS device, then you need to turn on Bluetooth to install the device
-
On your iOS device Home screen, tap Settings > Bluetooth.
- Make sure Bluetooth is On (toggled to the right and green).
- Return back to the Google Home app .
- Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
-
- If you are using an Android device, then you need to turn on Location services
- On your Android device, tap Settings .
- Tap Location > Turn on location.
- Tap Settings > Apps > Google Home app > Permissions.
- Next to "Location", check the slider is On (toggled to the right and green)
- Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
Troubleshooting
Step 1. Reboot your LINK device
- Disconnect the power cable from your LINK device (300, 500 and VIEW) and for LINK 10 and LINK 20 simply turn the device "OFF".
- Reconnect power cable or turning the device ON for your LINK device.
Step 2. Force close and relaunch the Google Home app
- From your Apple IOS device, do the following below:
- Press the Home button two times quickly. There will be a small preview of your recently used apps.
- Select the app you want to close and swipe up towards the top of the screen.
- From your Android device, do the following below:
- Launch the Recent Applications menu to see small previews of your recently used apps.
- The Recent Apps button should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.
Step 3. Check to see if the device is listed under “Ignored Devices” folder on the Devices tab
- Open the Google Home app.
- In the top right corner of app home screen, tap Devices.
- Scroll all the way down and make sure the LINK device is not listed under the Ignored Devices section.
- NOTE: If you do not see any ignored devices, there is a chance that this section is not listed in the Google Home app.
Last thing to try
If you are still experiencing issues with your LINK device not connecting to your Wireless network, then try the following:
-
Try finding another mobile device to set up your JBL LINK device, sometimes it can help connecting your LINK device.
-
Relocate your LINK device, or try to disable other Wireless network devices that might cause interference for your LINK device.
- Perform a factory reset of your device, by holding down the mute button for 15 seconds (the LINK will now reboot and when the welcome message is heard then you can set it up again).
- Reboot your Wireless router.
- Lastly, try turning Wi-Fi off and then back on again for your mobile device. Reopen your Google Home app and try again.
Was this helpful? Thank you for your feedback! -
You will need to dry the charging port completely before plugging in power for charging.
Was this helpful? Thank you for your feedback! -
Was this helpful? Thank you for your feedback!
-
No, but you can use Chromecast to stream Spotify to any JBL LINK speaker. Google has the option of using your free Spotify account with our JBL LINK speaker.Was this helpful? Thank you for your feedback!
-
No, the JBL LINK speaker does not store any conversations, it listens only for a few seconds and then deletes the file. Only when using "OK, Google" or "Hey, Google" will it start recording your question so Google Assistant to fulfill your request. You can always delete all your recordings via "My activity" settings under your Google Account.Was this helpful? Thank you for your feedback!
-
JBL LINK speakers require a Google account to operate. Your search history on the JBL LINK speaker will appear in your Google account's search history. Also, if you give the JBL LINK speaker permission, it may access your data saved in other Google services, like Calendar and Gmail to answer questions you ask.Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Call Us
Talk to a support agent
Call us now at:
(800) 336-4525
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat With Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)