Cinema SB250 - Black - Wireless Bluetooth Home Speaker System - Hero Cinema SB250 - Black - Wireless Bluetooth Home Speaker System - Front Cinema SB250 - Black - Wireless Bluetooth Home Speaker System - Detailshot 2
Cinema SB250 - Black - Wireless Bluetooth Home Speaker System - Hero

Cinema SB250

Designed to perfectly match any flat-panel TV, the JBL Cinema SB250 provides stunning, virtual surround sound from a sleek and simple package.<CRLF>It connects wirelessly to its compact, powerful subwoofer, and connects with a single cable to a TV. It can also enhance the view experience with cutting-edge wireless Bluetooth streaming features like JBL SoundShift™, which works with your TV and wireless mobile device at the same time to allow you to automatically switch between the audio from your TV and the audio from your phone or tablet. JBL Cinema SB250 can learn any TV remote volume control, giving you simplified control over your home cinema experience. A wall or table EQ switch calibrates the SB250 for any type of installation and independent volume control of the subwoofer lets you customize bass response to your personal taste.

Product Specifications

General Specifications

Frequency response 45Hz – 20kHz
Maximum SPL 100dB
Gross weight 23.1 lb (10.5kg)

Audio Specifications

Total Cinema SB250 amplifier power 200W max

Dimension Specifications

Soundbar (L x W x H) 32.7" x 2.5" x 3.1" (831 x 65 x 78mm)
Please consult the documents for in-depth specs

Documents & Downloads


What’s in the Box

  • 1 JBL Cinema SB250 Soundbar
  • 1 JBL Wireless Subwoofer
  • 1 Remote Control
  • 1 3.5mm Analog Cable
  • 1 Optical Cable
  • 1 Quick Start Guide
  • 1 Warranty Card
  • 1 Safety Sheet
  • Wall-Mount Brackets
Cinema SB250 - What's in the Box

FAQs & How-Tos

Pairing the soundbar and the wireless subwoofer takes a long time, and sometimes the connection will not open.
First time you perform the pairing, it can take several minutes to establish connection. If more than five minutes go by with no result, please switch both units OFF and ON again.
My LED pairing indicator for my subwoofer has stopped to light. Is it broken?
No, your subwoofer is not defective at all! This is normal and by design of the product after it has been paired for a longer period of time.
How many Bluetooth devices can I pair to SB 250 at one time?
You can have several source paired, but only one active at the same time.
There is an upgrade socket on the back panel. How is this socket used, and which kind of cable must I buy to use it?
Although the owner's manual states that owner can use this connector for home upgrade procedure, this is not so. The USB-connector used cannot be bought in commercially available cables, and the port must be considered for technician's use only.
I do not get audio from my TV.
Make sure the optical connection is seated securely on the SB250 and on your device. Go into your device settings and make sure the digital output is enabled. On TV displays the option usually states "enable external speakers" or enable "digital audio output".
Can I change the Bluetooth name for my JBL SB 250?
Sorry, this is not possible.
Can I connect 2 separate devices to the SB 250 AUX and optical Inputs?
SB 250 will only pass one connection at a time. If two connections are playing at the same time, then the optical device will take priority.
There is an upgrade socket on the back panel. How is this socket used, and which kind of cable must I buy to use it?
Although the owner's manual states that owner can use this connector for home upgrade procedure, this is not so. The USB-connector used cannot be bought in commercially available cables, and the port must be considered for technician's use only.
When will the JBL SB 250 go into standby mode?
If there is no activity on your JBL SB 250, it will go into standby mode after 20 minutes, and will take a couple of seconds to turn on after standby mode.
Does SB 250 Support AptX Codec?
No, SBC Codec and AAC Codec are supported.
Is it possible to reset my SB 250?
Yes, switch the soundbar ON, then press the volume - ( minus ) and surround buttons at the same time for 5 seconds. Now the device is reset.
How do I program my remote?
  1. Press and hold the surround button on the Soundbar, until the system enter "learning mode"(the LED will blink orange).
  2. VOLUME + : Press 'Volume +' on the soundbar and then press 'Volume +' on the TV remote control.
  3. VOLUME ? : Press 'Volume �' on the soundbar and then press 'Volume �' on the TV remote control.
  4. MUTE: Press 'Volume +' and 'Volume �' together on the soundbar and then press 'Mute' on the TV remote control.
  5. POWER: Power On your soundbar by pressing the 'Power' key on the soundbar and then pressing the 'Power' key on the TV remote control. Note: After each TV IR code is programmed, the blinking orange LED will turn white for 1 second. The soundbar is ready to learn the next key after the white LED disappears and the orange LED begins to blink.Press and hold the top panel 'Surround' key again to exit learning mode (the orange LED will stop blinking).
Will Harman Display Surround always be on?
Only if you have pressed the button on the remote or Boost TV itself.
Audio is out of sync with devices.
Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.
The sub does not connect to the sound bar.
Move the sub closer to the SOUNDBAR for testing and see if the signal picks up. 1: Turn off any wireless routers or devices that run on 2.4ghz signals, such baby monitors, cordless phones, etc. and test to see if the subwoofer connects. 2: Test with a movie or music with a lot of action scenes or bass. If it's just dialogue, you may not hear the subwoofer.
Should I use the analog AUX connection or Optical to connect to SB 250?
An optical connection will assure better audio performance and will support Dolby Digital audio from an HDTV.
My remote control is not working. I have a credit card-sized remote with disc type battery. Do I need to replace the remote control?
It is usually not necessary to replace an unresponsive remote control. First, check to see if there is a small plastic tab extending out of the base of the remote control. This is a protective sleeve installed on new remote controls to prevent the battery from draining. Pull this tab to remove the plastic sleeve. The sleeve must be removed before the remote will operate. If the sleeve was removed or not present and the remote control is not working then a new battery should be installed before replacing the remote control. There is a small slide out drawer that houses the battery. The battery type will be either CR2025 or CR2032 for remotes of this size. Replacement batteries are commonly available from most electronic and convenience stores that sell small batteries. Check the number on the original battery and replace it with a battery that uses the same number. These steps will typically solve the problem.
My JBL SB250 should turn on automatically when receiving an audio signal at either input, according to the owner's manual. However, this does not happen.
We are sorry about this problem. EuP regulations require that electronics go into full off after some time. Unfortunately, this means that the soundbar cannot be woken up again after half an hour. It is necessary to use the ON/OFF switch.
How do I pair an additional Bluetooth device to SB 250?
Short-press the Bluetooth Button to open for new pairing.
What is the difference between the SB 250 and SB 350?
The SB 250 has optical and auxiliary connections, while the SB 350 has both connections along with HDMI ARC. The SB 250 has the JBL SoundShift feature (one-button switch between TV and Bluetooth connection), while the SB 350 does not. Compared to the SB 250, the SB 350 has a more powerful subwoofer amplifier. The bigger amp will provide listeners with more bass response.
What does the Audio Feedback button do?
Audio feedback turns on tones that let you know that something is happening on the product. When Audio feedback is ON, you will hear tones for:
  • Bluetooth Pairing.
  • SoundShift on/off.
  • JBL Connect Pairing Mode (Boost TV only)
Can i learn additional IR codes, other than what the QSG is saying?
We only offer volume+ and volume-, mute and power for your TV remote to learn these IR codes.
Why is my soundbar having interference issues with my mesh network?

If you have a mesh network (more commonly seen in Eero Mesh networks), it is possible that you may experience your satellite speakers or subwoofer intermittently disconnecting from the soundbar. This is similar to normal interference that occurs with products on a similar wireless frequency. The special thing about Eero mesh networks is that they do not allow you to move a device to the 5Ghz or 2.4Ghz band. The system will automatically decide which devices should be on which band and will move them accordingly (switching whenever needed). Some of our soundbars run on a 5Ghz frequency which is where the interference can occur. Since we cannot change the signal in which they operate and we cannot change the band they are connected to via their Eero mesh network, there are a few things you can do to try and stop this from occurring. 


  1. Move the mesh nodes far away from the soundbar 
  2. Use the 2.4Ghz band instead of the 5Ghz band (if your mesh system allows this) 
  3. Ensure to enable/utilize the MU-MIMO setting (not applicable to all mesh systems). Please refer to your router's website to see if MU-MIMO is being utilized by default. 


What is MU-MIMO? 

MU-MIMO stands for Multi-User, Multi-Input, Multi-Output. This allows for the router to send a signal to multiple devices at one time vs. the previous version in which the router would be able to connect to multiple devices, but only send the signal to one device at a time. 


NOTE: You may notice that when the soundbar is turned on, there may be a dip in the immediate internet speed, but it will go back to normal within less than a minute.

What does HARMAN volume do?
With HARMAN Volume you can set your desired volume between low, medium and high. You can listen to your audio without sudden distracting changes such as blasts from ads, and volume variations as you switch between channels on your TV. Other benefits include full sound effects even at low volumes, this means if you are watching movies (DVD, BlueRay disc) and HARMAN volume is set to low volume, then the signal is more compressed, than what the other volume levels is. This will allow you to hear natural, consistent sound at low volume level, and not only hearing voice conversation from movies, giving you the same movie experience just with lower volume. What is best for you is a matter of personal preference, so we recommend playing around with the three different levels.

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