JBL Bar 5.1 Surround
|Model||Bar 5.1 CNTR (Soundbar Unit), BAR 5.1 SUB (Subwoofer Unit)|
|Power supply||100 - 240V AC, ~ 50/60Hz|
|Soundbar output power (Max. @THD 1%)||5 x 50W|
|Subwoofer output power (Max. @THD 1%)||300W|
|networked standby power||<2.0W|
|Operating temperature||0°C - 45°C|
|BAR 5.1 SURROUND is in compliance with European Commission Regulation (EC) No 1275/2008 and (EU) No 801/2013.|
|Time to standby||<20minutes|
|* Standby||in the condition of all wireless connections of Soundbar are deactivated, if no provide any audio or video signal to the Soundbar unit, the Soundbar unit will automatically into standby mode in 10 minutes.|
|* Networked standby||in the condition of any wireless connection of Soundbar is activated, if no provide any audio or video signal to the Soundbar unit, the Subwoofer and Soundbar unit will automatically into networked standby mode in 10 minutes.|
|Any audio or video recover will bring device from standby to operation mode.|
|Total speaker power output (Max. @THD 1%)||550W|
|Frequency response||40Hz - 20KHz|
|Audio inputs||1 Optical, Bluetooth, USB (USB playback is available in US version. For other versions, USB is for Service only.)|
|MP3 Codec||MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3|
|MP3 sampling rate||16KHz - 48 KHz|
|MP3 bitrate||80kbps - 320kbps|
|Soundbar transducer||5 x 4690” racetrack drivers +2 x 1.25” side-firing tweeters|
|Dimensions (W x H x D)||1018 x 58 x 100mm / 40” x 2.28” x 3.94” (Soundbar); 305 x 440 x 305mm / 12” x 17.3” x 12” (Subwoofer)|
|Weight||2.85KG (Soundbar); 10.62Kg (Subwoofer)|
Control Connect Specifications
|USB port||Type A|
|USB rating||5V DC, 0.5A|
|Supporting file format||mp3, wav|
|Bluetooth profile||A2DP V1.3, AVRCP V1.5|
|Bluetooth frequency range||2402MHz - 2480MHz|
|Bluetooth Max. transmitting power||<11dBm (EIRP)|
|Modulation Type||GFSK, π/4 DQPSK, 8DPSK|
|Wi-Fi network||IEEE 802.11 a/b/g/n/ac (2.4GHz/5GHz)|
|2.4G Wi-Fi frequency range||2412 – 2472MHz (2.4GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)|
|2.4G Wi-Fi Max. transmitting power||<20dBm|
|Modulation Type||DBPSK, DQPSK, CCK, QPSK, BPSK, 16QAM, 64QAM|
|5G Wi-Fi frequency range||5.15 - 5.35GHz, 5.725 - 5.825GHz|
|5G Wi-Fi Max. transmitting power||<22dBm|
|Modulation Type||QPSK, BPSK, 16QAM, 64QAM, 256QAM|
|5G Wireless frequency range||5161.35 - 5245.35MHz, 5736.35 - 5820.35MHz|
|5G Max. transmitting power||<9dBm (EIRP)|
|Modulation Type||π/4 DQPSK|
Documents & Downloads
Quick Start Guide
Declaration of Conformity
JBL Global Warranty Card
Firmware update for JBL Bar 5.1 Surround EMEA version
Firmware update for JBL Bar 5.1 Surround China version
Firmware update and upgrade process for JBL Bar 5.1 Surround version 22.49.21.00 (U.S. Only)
Firmware update for JBL Bar 5.1 Surround OTA8 Version 23.23.51.00
FAQs & How-Tos
If you have a mesh network (more commonly seen in Eero Mesh networks), it is possible that you may experience your satellite speakers or subwoofer intermittently disconnecting from the soundbar. This is similar to normal interference that occurs with products on a similar wireless frequency. The special thing about Eero mesh networks is that they do not allow you to move a device to the 5Ghz or 2.4Ghz band. The system will automatically decide which devices should be on which band and will move them accordingly (switching whenever needed). Some of our soundbars run on a 5Ghz frequency which is where the interference can occur. Since we cannot change the signal in which they operate and we cannot change the band they are connected to via their Eero mesh network, there are a few things you can do to try and stop this from occurring.
- Move the mesh nodes far away from the soundbar
- Use the 2.4Ghz band instead of the 5Ghz band (if your mesh system allows this)
- Ensure to enable/utilize the MU-MIMO setting (not applicable to all mesh systems). Please refer to your router's website to see if MU-MIMO is being utilized by default.
What is MU-MIMO?
MU-MIMO stands for Multi-User, Multi-Input, Multi-Output. This allows for the router to send a signal to multiple devices at one time vs. the previous version in which the router would be able to connect to multiple devices, but only send the signal to one device at a time.
NOTE: You may notice that when the soundbar is turned on, there may be a dip in the immediate internet speed, but it will go back to normal within less than a minute.
Software Update Release Notes
Version (iOS): 1.0.9431 (2208021531)
Version (Android): 1.0.11129
Release Date: August 22, 2022
Release Media: App Store (iOS & Android)
- Improved Amazon Account setup experience
- Improved the overall customer experience
Let us walk-through a list of things needed to ensure every requirement is met.
- Check your mobile device if that is able to connect to same Wireless network.
- Make sure you are within range of your Wireless router.
- Check the Wireless signal on your mobile device, does it have a weak signal then move closer to the router.
- Try both Wireless network bands 2.4GHz and 5GHz in case one of them are failing.
- You will have longer range with 2.4GHz, but less performance and most of the times a crowded network (many devices are using 2.4GHz band).
- You will have less interference with 5GHz and higher performance, however, the range of the 5GHz network has shorter range.
- Try using a different mobile device, if you have one.
- Reboot your Wireless network router and your mobile device.
Wireless Network Extender
Some houses or apartments can be too big for one Wireless network router to cover it all.
Let's talk about the issues that might appear with an Extender network.
- Network Extenders that will help cover poor signal in your home, often results in poor connection and low speed performance.
- Often the Network Extender is a low budget device or not suited for having too many devices attached to it.
- Placement of the speaker is crucial as you can put it in a place where it could connect to either main Wireless router or the Extender, that will confuse Wireless network devices.
- To solve this issue, try move the speaker closer to main router or have fewer devices attached to your Wireless Extender.
- In addition, always use 5GHz connection between your Network extender and main router (best solution and performance).
One Wireless Network Name (SSID)
- You may have set the Wireless Network SSID (Wi-Fi network name) to one big Wireless network (With a main router + Extender(s).
- If the speaker is within range of both Wireless networks (Main router & Extender) then it can get confused with which one to connect to.
- To solve this issue, using two different name for your extended network will help with the performance of the Speaker and Google Assistant request.
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