JBL Flip 4 is the next generation in the award-winning Flip series; it is a portable Bluetooth speaker that delivers surprisingly powerful stereo sound. This compact speaker is powered by a 3000mAh rechargeable Li-ion battery that offers up to 12 hours of continuous, high-quality audio playtime. Sporting durable, waterproof fabric materials that are available in 6 vibrant colors, Flip 4 is the all purpose, all weather companion that takes the party everywhere. It also features a built-in noise and echo cancelling speakerphone for crystal clear conference calls, and JBL Connect+ technology that can wirelessly links more than 100 JBL Connect+ enabled speakers together to amplify the listening experience. With a simple button press, you can activate and talk to Siri or Google Now from your JBL Flip 4.
My device is waterproof, but what about salt water or chlorine water?
Your JBL speaker is waterproof with IPX7 rating.
(IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.)
To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather.
The standard for waterproofing is for tap water.
Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.
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How can I check the software version on my Flip3, Flip4 or Xtreme??
By pressing Volume - & JBL Connect button for 3 seconds. A voice will tell you the current software version.
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Upgrading the software on your PartyBoost or Connect+ Speaker
Software updates for your speaker can be done using the JBL Portable app. Download it from the Apple App store and Google Play store. If there is an available update, look for the small red dot above the gear icon and follow the download instructions (see image below). If you have an issue with your device it is always worth checking if there is a Software update available and performing the installation if there is.
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How do I use the unit as a microphone/speaker?
Make sure your device is paired with a mobile device. When receiving a call, press the phone button to answer the call. You can now use it as a speakerphone.
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After I updated my computer to Windows 8/10, I am no longer able to establish a Bluetooth connection with my speaker to play music.
How can I correct the problem?
This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth.
The system will support keyboards, mice, printers etc. via Bluetooth, but not audio.
It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer.
Help to do this must be sought with the companies that supply one or more of these computer features.
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What can I do with the Connect app?
It is possible to rename the Bluetooth name of the primary connected device and set the Party or Stereo mode. If a firmware upgrade is available for any Connect, Connect+, or Partyboost compatible speaker, this can be installed through the JBL Portable app. Only identical products can be set to stereo mode.
Please note that, even though you can pair a Boost TV with JBL Connect, you cannot control this from the JBL Connect App
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Do the Flip 4 and Charge 3 float in water?
No, the IP waterproof specification means that these speakers can be immersed in water 1 m deep for 30 minutes.
It does not mean that they can float, so please be careful. If dropped, they will sink to the bottom.
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What is connect+?
JBL Connect+ can wirelessly link more than 100 JBL Connect+ enabled speakers together to amplify the party
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PartyBoost support on the JBL Connect and JBL Connect+
The new PartyBoost does not support the previous Connect and Connect+ features. For example: You will not be able to successfully connect the new PartyBoost enabled Flip 5 with a Connect+ enabled speaker like the Pulse 3 or Flip 4. You will not be able to connect the Boombox 2 to the original Boombox speaker.
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JBL Portable App: PC Information
You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
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Information on different firmware versions on same products and models
There can be differences in the internal hardware that also implies different firmwares. These products feature the same specifications and performance expectations. If the app does not inform you of any new updates, the firmware is current and the product is performing as designed.
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How many smartphones or tablets can connect to my speaker?
You can connect 2 smart devices ( iOS or Android ) simultaneously by Bluetooth. One when connecting via AUX cable.
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Changing the name of the speaker
1. In order to change the name of the speaker, you must first connect your speaker via Bluetooth and then download the JBL Connect app. 2. Once the app is downloaded choose app and wait for it to recognize your device. 3. Now that your speaker is highlighted, choose the gear located either below or to the right of the speaker image. 4. Once you choose the gear you will have the option to edit the name by clicking on the small pencil icon. 5. After you change the name, you will see a notification stating to "Reconnect to Apply New Name" 6. Go to your Bluetooth settings select "Forget This Device" and then reconnect to establish the new speaker name.
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Can I wirelessly link JBL Flip 4 together with JBL Flip 3, Pulse 2 or Xtreme?
No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ feature
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Sound Distortion After Immersing Speaker in Water
If you experience any sound distortion after immersing your speaker in water, simply shake the speaker to get rid of any excess moisture and allow the speaker to completely dry. Once dry, the sound quality should return to normal.
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Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?
Bluetooth keeps on playing, even if you connect something and play to the AUX input.
BT keeps on playing, since it has first priority.
If you pause or stop BT play, any source playing to the AUX input will now be heard.
If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable.
All of this means that there is an input selector switch built into the device, controlled by the BT play function.
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Audio distortion or drop outs while using JBL PartyBoost or Connect+
If you are having trouble with distortion or drop out, try the following suggestions:
Move the audio source closer to the speakers
Move the speakers closer to each other
Make sure the streaming speaker (host) only connects to one audio source, disconnect the Bluetooth connection between the streaming speaker (host) and other audio source
Make sure the audio source only connects with one streaming speaker (host), disconnect the Bluetooth connection between the audio source and other speakers
Restart both your speakers and the audio source
Make sure speakers are away from other sources of wireless signal – you could be experiencing interference
Re-pair the audio source with your speaker
If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speaker
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Renaming of the JBL Connect App to JBL Portable
The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.
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Does the Flip 4 fit into the Flip 3 carrying case?
No, the Flip 3 carrying case is too small.
At the moment, no carrying case is available for Flip 4.
We suggest that you check out manufacturers that specialize in this kind of accessory.
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What are the differences between Partyboost and Connect+
Our newest products, such has JBL Pulse 4 and JBL Flip 5, feature a new technology called Partyboost .
Partyboost technology
Improved Bluetooth connection between speakers.
A more powerful Bluetooth transmitter means that the speakers can be farther apart.
Partyboost can only connect to other Partyboost speakers.
All newer Portable products from JBL will have Partyboost integrated. Unfortunately, this feature is not backwards compatible with previous models that have JBL Connect or Connect+.
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Buttons unresponsive when plugged into a power source
If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.
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Charging the Speaker When Wet
You will need to dry the charging port completely before plugging in power for charging.
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What do the LED indicators show?
Power button, no light: Product is OFF.
Power button, constant light: Product is ON.
Power button: constant white, when no Bluetooth device connected.
Power button, flashing blue in Bluetooth pairing mode.
Power button, constant blue light: Bluetooth connected.
Battery indicator LEDs: Five LEDs show battery level.
When charging, the blinking LED shows how far charging has progressed.
When fully charged, the LED lights will turn off.
JBL Connect button flashes white in connection mode.
When connected: constant light.
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How to reset Flip 4
In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself.
Now the unit is reset to factory default.
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Do I need to close the USB cap for the speaker to be waterproof?
Yes, it is needed to close the USB cap completely for waterproof.
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Connection issues using PartyBoost or Connect+
If there are drop out or connection issues when using PartyBoost or Connect+, it could be one of three things.
1. Units are too far apart (move units closer together)
2. Interference from other 2.4gHz wireless units in the area.
3. Unit is no longer working as designed
Here are some steps to isolate the issue:
Try taking the units out of the house and test it outside with no interference to see if you still experience connectivity issues. If you still experience connectivity issues, please try steps below:
Whatever unit drops off, remove that from the chain. Test the rest of the speakers and keep doing it until you find the speaker that is causing the drop outs. If all speakers begin to drop off, please try a different order and repeat. Repeat this process with each unit being the “main speaker”.
Make sure to turn off all WiFi/RF devices. (Router, laptop, baby monitor, Nest cams, IP cams, WiFi switches, WiFi outlets, WiFi lights, cordless phones, etc.)
You should be able to identify the issue/speaker by following these steps.
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Can I charge the speaker when it is wet?
You need to dry the micro USB or power ports completely before plug-in power for charging.
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Issues with the JBL Portable App and your Android device
There might be several reasons that our Portable app may not be working correctly on your Android device.
First, your Android device must have 5.0 OS (Operating system) or higher to support JBL Connect app. Devices under 5.0 OS will not be supported.
If you are having trouble viewing your JBL Portable device in the app, please disable Bluetooth, and then turn it back on again.
Now you should be able to see your device in the JBL Portable app.
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Which JBL portable Bluetooth speakers have the JBL voice integration with SIRI and Google Now feature?
JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4
Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.
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Waterproof Information (IPX7)
This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
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