JBL Charge 4 - Teal - Portable Bluetooth speaker - Hero JBL Charge 4 - Teal - Portable Bluetooth speaker - Detailshot 5
JBL Charge 4 - Teal - Portable Bluetooth speaker - Hero
  • JBL Charge 4 - Teal - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Mustard Yellow - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Red - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - White - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Grey - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Black - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Pink - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Blue - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Sand - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Forest Green - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Black/White Camouflage - Portable Bluetooth speaker - Swatch Image
  • JBL Charge 4 - Squad - Portable Bluetooth speaker - Swatch Image

JBL Charge 4

Introducing the JBL Charge 4 portable Bluetooth speaker with full-spectrum, powerful sound and a built-in power bank to charge your devices. It features a proprietary developed driver and two JBL bass radiators that intensify sound with strong deep bass. Its high-capacity 7500mAh rechargeable Li-ion battery provides up to 20 hours of playtime. The speaker carries a convenient USB charge out to quickly charge your devices, such as your smartphone, so you will never run out of power again. The Charge 4 features a rugged design, IPX7 waterproof rated exterior and comes in a suite of cool colors. Together with JBL Connect+ it can wirelessly link more than 100 JBL Connect+ enabled speakers to elevate your listening experience.

Product Specifications

General Specifications

Maximum music playing time (hrs) 20
Output power (W) 30

Audio Specifications

Frequency response 60Hz–20kHz
Signal-to-noise ratio >80dB

Dimension Specifications

Dimensions (cm) 22 x 9.5 x 9.3
Dimensions (in) 8.66 x 3.74 x 3.66
Weight (kgs) 0.96
Weight (lbs) 2.12

Control Connect Specifications

Bluetooth version 4.2
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Charge 4
  • 1 x Type C USB cable
  • 1 x Quick Start Guide
  • 1 x Warranty Card
  • 1 x Safety Sheet
JBL Charge 4 - What's in the Box

FAQs & How-Tos

  • Renaming of the JBL Connect App to JBL Portable

    The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.

    Category:

    Connectivity
  • Charge 4: Charging Information

    The Charge 4 features a built-in rechargeable Li-ion 7500mAH battery that supports up to 20 hours of playtime. Battery charge time is 4 hours.

  • How do I reset the Charge 4?

    In order to reset the Charge 4, with the unit on, press “Volume+” and “Bluetooth” at the same time for 3-4 seconds until you hear the audible chime.
  • Waterproof Information (IPX7)

    This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

    IPX7-icon.png

    Category:

    Product information
  • Charge 4: Pairing Information

    Turn the Charge 4 on by pressing the power button. If your Charge 4 hasn't been connected via Bluetooth before, it will immediately go into pairing mode. To put it in pairing mode, hold down the Bluetooth button for at least 3 seconds, until the light flashes blue. You are now in pairing mode. Locate the Charge 4 on your device, select and you should connect successfully within a few seconds in which you will hear the audible chime.

    Category:

    Getting started
  • What are the differences between Partyboost and Connect+

    Our newest products, such has JBL Pulse 4 and JBL Flip 5, feature a new technology called Partyboost .

    Partyboost technology
    • Improved Bluetooth connection between speakers.
    • A more powerful Bluetooth transmitter means that the speakers can be farther apart.
    • Partyboost can only connect to other Partyboost speakers.
    All newer Portable products from JBL will have Partyboost integrated.
    Unfortunately, this feature is not backwards compatible with  previous models that have JBL Connect or Connect+.
     

    Category:

    Product information
  • Upgrading the software on your PartyBoost or Connect+ Speaker

    Software updates for your speaker can be done using the JBL Connect app.
    Download it from the Apple App store and Google Play store.
    If there is an available update, look for the small red dot above the gear icon and follow the download instructions (see image below).
    If you have an issue with your device it is always worth checking if there is a Software update available and performing the installation if there is.


    Category:

    Product information
  • Information on different firmware versions on same products and models

    There can be differences in the internal hardware that also implies different firmwares. These products feature the same specifications and performance expectations. If the app does not inform you of any new updates, the firmware is current and the product is performing as designed.

    Category:

    Product information
  • Bluetooth Troubleshooting

    How to avoid Bluetooth interference/interruptions:

    • Always have a clear line of sight between your Bluetooth device (speaker, headphones, etc.) and source device (Smartphone/tablet/PC, etc). Be aware of obstacles in front of your devices.

    • Try to shutdown products that have Bluetooth, but not are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with Wireless Headphones to keep your Source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
       

    Pairing issues with a Smartphone or Tablet:

    1. First, try to restart the Bluetooth connection on your source device (Smartphone/tablet/PC) by switching Bluetooth off and on again with a short pause in between.
    2. "Forget" (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with our product.

    3. Try to restart the source device(Smartphone/tablet/PC) by powering it off and on again, and after restarting try to establish a Bluetooth connection to your product.

    4. If the above does not work, then try to restart your product (Portable speaker, Headphone) by turning it off and on again.

    5. Press and hold down the Bluetooth button on your device (Portable speaker, Headphones) to initiate pairing mode again.

    6. Go into the Bluetooth settings on your Smartphone/tablet or PC to start the pairing process.

    You should now have a successful pairing with our device, but if you are still experiencing issues then contact us again.

    Pairing issues with a Computer or PC:
    In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).
    The driver (software) should support the following Bluetooth protocols, to be able to play music/sounds from your Computer/PC/Laptop:

    • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

    • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

    Always get the latest driver version available for your Computer/PC/Laptop.

    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, contact their support.
    The standard drivers provided by Microsoft/Windows systems are often not correct, and will result in error messages (such as having to enter a PIN code), or pairing not working.

    What is Bluetooth technology?
    Bluetooth technology is a wireless technology that exchanges data (Music etc.) over short distances from a mobile device.
    Bluetooth range depends on your surroundings (reflection from objects) and what chipset is being used (some can go 1 meter, 10 meters or 100 meters).
    Our Bluetooth devices typically supports up to 10 meter distance from the source device.

    Explaining the different Bluetooth profiles used in our devices:
    Many of our Bluetooth devices have a specification sheet like Bluetooth Profiles Supported: A2DP v1.5/AVRCP v1.6. These are the protocols that a specific Bluetooth speaker or Headphone device is compatible with. This might look too technical for some customers, but all you need to know is that Bluetooth Speakers and Headphones they are the only ones with these profile that you need to be aware of:

    A2DP – A2DP stands for ‘Advanced Audio Distribution Profile’ and is a Bluetooth protocol that allows mobile users to stream high quality (stereo or mono) audio wirelessly. If you want to listen to your music on a pair of Bluetooth headphones or speakers, both devices need to support this.

    AVRCP – AVRCP stands for ‘Audio/Video Remote Control Profile' and controls remote functions such as pause/start/skip/forward.

    HSP – HSP stands for ‘Headset Profile’ and is a Bluetooth profile to enable a two-way wireless Headphone to be used with a Bluetooth smartphone. In our Headphones this is one of the most common Bluetooth profiles and supports simultaneous two-way (full-duplex) audio, but it does not support stereo audio.

    HFP - HFP Stands for 'Hands Free Profile'. This profile provides the same abilities as HSP does, but adds abilities such as redial last number called, voice dialing and call waiting.

    Note for HSP and HFP:
    You can also use it with devices other than phones, like your Computer/PC with a Bluetooth Headphone that could be used with a Bluetooth-enabled PC and VoIP software to place an Internet phone call (NOTE: some PC software requires different drivers for specific purposes like SKYPE - Always refer to the manufacturer of the PC/Laptop for help with setting this up).

  • PartyBoost support on the JBL Connect and JBL Connect+

    The new PartyBoost does not support the previous Connect and Connect+ features. For example: You will not be able to successfully connect the new PartyBoost enabled Flip 5 with a Connect+ enabled speaker like the Pulse 3 or Flip 4. You will not be able to connect the Boombox 2 to the original Boombox speaker.

    Category:

    Product information
  • Buttons unresponsive when plugged into a power source

    If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.

    Category:

    Troubleshooting
  • Charging the Speaker When Wet

    You will need to dry the charging port completely before plugging in power for charging.
     
  • Speaker Phone Information

    This does not feature an internal speaker phone and cannot be used for phone calls or other VoIP systems.

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