Portables

Your JBL speaker is waterproof with IPX7 rating. (IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.) To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather. The standard for waterproofing is for tap water. Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.

By pressing Volume - & JBL Connect button for 3 seconds. A voice will tell you the current software version.

Software updates for your speaker can be done using the JBL Portable app.
Download it from the Apple App store and Google Play store.
If there is an available update, look for the small red dot above the gear icon and follow the download instructions (see image below).
If you have an issue with your device it is always worth checking if there is a Software update available and performing the installation if there is.

Make sure your device is paired with a mobile device. When receiving a call, press the phone button to answer the call. You can now use it as a speakerphone.

Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.

Yes. The Charge 3 can be submerged in 1 meter of water for 30 minutes in accordance with the international IPX7 standard.

Your JBL speaker is waterproof with IPX7 rating. (IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.) To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather. The standard for waterproofing is for tap water. Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.

Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.

Software updates for your speaker can be done using the JBL Portable app.
Download it from the Apple App store and Google Play store.
If there is an available update, look for the small red dot above the gear icon and follow the download instructions (see image below).
If you have an issue with your device it is always worth checking if there is a Software update available and performing the installation if there is.

The JBL Connect technology links two JBL Connect enabled speakers wirelessly to each other, so the play the same music. This is done by pressing the Connect button on both devices.

By pressing Volume - & JBL Connect button for 3 seconds. A voice will tell you the current software version.

No, for now it is only possible to connect two speakers together using the JBL connect feature. Newer JBL products feature JBL Connect+, which allows you to connect > 100 devices simultaneously, these however are not compatible with older JBL products featuring JBL Connect

Make sure your device is paired with a mobile device. When receiving a call, press the phone button to answer the call. You can now use it as a speakerphone.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

By pressing Volume - & JBL Connect button for 3 seconds. A voice will tell you the current software version.

The JBL Xtreme will not be supported by the JBL Portable app while using Apple devices with iOS 14 or later versions due to incompatibility. 
You can continue to use the speaker through Bluetooth or Aux connection and manual pairing, but cannot stereo pair with another Xtreme through the JBL Portable App.  
There is no plan to release a new Firmware currently as the JBL Xtreme has been discontinued.

If you still wish to use JBL Xtreme with the JBL Portable app, please connect it with Apple devices with iOS 13 or below, or connect it with Android devices.

Software updates for your speaker can be done using the JBL Portable app.
Download it from the Apple App store and Google Play store.
If there is an available update, look for the small red dot above the gear icon and follow the download instructions (see image below).
If you have an issue with your device it is always worth checking if there is a Software update available and performing the installation if there is.

Yes, steam and drops of water in a bathroom are fine.

When a connected Bluetooth device goes out of range, the JBL Micro Wireless will try to reconnect to it for 3 minutes. After 3 minutes the Micro Wireless can connect to other Bluetooth devices again.

Even when reducing volume to minimum on the Bluetooth source unit, it does not reduce the audio signal to zero. In this case the Micro Wireless will playback music at a very low volume.

If your Micro II does not sense an audio signal on its input, it goes into Standby to save power. It should wake up again when audio is sensed. Since Micro II senses audio on its input, not on the speaker volume, always turn up the volume on the source, then control speaker volume on the Micro II. This way it will not go into Standby unless music stops.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

Even when reducing volume to minimum on the Bluetooth source unit, it does not reduce the audio signal to zero. In this case the Micro Wireless will playback music at a very low volume.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

The case handle light rain and snow, but will not be waterproof if submerged into water.

No. The case can only be used to carry the speaker.

No, all recordings made on the telephone will be using the telephone's built-in microphone. Replay of the recording will be heard over the speaker afterwards, though, as long as it is paired to the telephone.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

It does not support APT-X technology.

The case handle light rain and snow, but will not be waterproof if submerged into water.

If social mode is switched on, it is possible to connect up to three source devices. Either device can take over playing. It is the last source-device which presses play, which plays music.