Why is my soundbar having interference issues with my mesh network?
Why is my soundbar having interference issues with my mesh network?
If you have a mesh network (more commonly seen in Eero Mesh networks), it is possible that you may experience your satellite speakers or subwoofer intermittently disconnecting from the soundbar. This is similar to normal interference that occurs with products on a similar wireless frequency. The special thing about Eero mesh networks is that they do not allow you to move a device to the 5Ghz or 2.4Ghz band. The system will automatically decide which devices should be on which band and will move them accordingly (switching whenever needed). Some of our soundbars run on a 5Ghz frequency which is where the interference can occur. Since we cannot change the signal in which they operate and we cannot change the band they are connected to via their Eero mesh network, there are a few things you can do to try and stop this from occurring.
- Move the mesh nodes far away from the soundbar
- Use the 2.4Ghz band instead of the 5Ghz band (if your mesh system allows this)
- Ensure to enable/utilize the MU-MIMO setting (not applicable to all mesh systems). Please refer to your router's website to see if MU-MIMO is being utilized by default.
What is MU-MIMO?
MU-MIMO stands for Multi-User, Multi-Input, Multi-Output. This allows for the router to send a signal to multiple devices at one time vs. the previous version in which the router would be able to connect to multiple devices, but only send the signal to one device at a time.
NOTE: You may notice that when the soundbar is turned on, there may be a dip in the immediate internet speed, but it will go back to normal within less than a minute.
- JBL BAR 9.1 True Wireless Surround with Dolby Atmos
- JBL Bar 5.1
- JBL BAR 500
- JBL BAR 1000
- JBL BAR 1300
- JBL BAR 1300X
- JBL BAR 700
- JBL Bar 2.1 Deep Bass (MK2)
- JBL Bar 2.1 Deep Bass
- JBL Bar 2.1
- JBL Bar 5.1 Surround
- JBL BAR 800
- JBL Bar 3.1
- JBL Link Bar
- JBL Cinema SB150
- Cinema SB200
- JBL Cinema SB190
- JBL Cinema SB270
- JBL Cinema SB250
- JBL Cinema SB260
- JBL Cinema SB370
- JBL Cinema SB170
- JBL Cinema SB230
- JBL Cinema SB130
- Cinema SB400
- JBL Cinema SB160
- JBL SB300 Center
- JBL SB300 Sub
- JBL Cinema SB580
- JBL Cinema SB560
- JBL Cinema SB590
- JBL Cinema SB550
- JBL Cinema SB510
Can’t find what you’re looking for?
Call Us
Talk to a support agent
Call us now at:
(800) 336-4525
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat With Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)