The JBL Quantum 300 headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can also use the included USB dongle on PC, PlayStation and Mac.

The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.

This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

To switch from using AirPlay or Chromecast to Bluetooth, proceed with the following:
If this is your first time connecting the speaker via Bluetooth to your source device:

1. Press the Bluetooth button on your speaker. You should notice the button will begin flashing blue.
2. On your Bluetooth enabled source device, go to your settings
3. Make sure Bluetooth is turned on
4. Select your speaker from the list of available devices
5. Your speaker will change from flashing blue to a solid blue color once the speaker has been successfully paired.

If you have previously connected your source device to the speaker via Bluetooth:

1. Switch to Bluetooth input on the speaker by pressing the Bluetooth button.
2. Go to the settings of your source device
3. Make sure Bluetooth is enabled
4. Make sure your speaker shows as connected.
   1. If your speaker does not show that it is connected, click on the speaker from the list of devices
   2. If the speaker fails to connect after the previous step, you may need to select "forget this device" and proceed with the steps listed above.
5. Play music from the music streaming app via Bluetooth.

Switching to a new Wi-Fi network

1. Make sure your mobile device is connected to the same Wireless Network as your speaker.
2. Open your Google Home app 
3. Go to Settings 
4. Tap on Wi-FI Forget Network
   1. The current configuration is now forgotten.
5. In your Google Home app, you are forced back to the "Home Screen" and need to setup the device again.
6. Tap on
7. Find Add   Set up device Set up new devices in your home
8. Follow the instructions given to add the speaker to your Wi-Fi network.

Lost connection or changed settings

1. Open the Google Home app
2. On the home screen, tap on AddSet up device Set up new devices in your home
3. Follow the instruction provided.
   1. Remember that your current room name is the same as before, as well as other settings made for the speaker. You are only switching to a new Wi-Fi.
4. In addition, you can click on Discovery in the bottom menu of the Google Home app.
5. Tap on the Setup The Card information would show your old speaker name.  However, you can continue setting up the device following the instructions.

 

 

To power on the headphones, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audio chime and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the T110BT headphone. Once you select that option, you will hear the confirmation tone. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible tone and then the confirmation chime once it is connected. You will see the Bluetooth light alternate between red and blue when it is in pairing mode and then to a slow blinking LED blue light once it is connected to your device.

With TalkThru Technology, music is lowered and speech is amplified so you can easily have quick chats. AmbientAware delivers a more immersive music experience while increasing ambient sounds, providing the safety of hearing your surroundings. You can control them via the buttons on the ear cup and with the My JBL Headphones app

To activate TalkThru Technology, press the LEFT ear for a short press for 1 Second which allows you to clearly hear others for quick conversations without removing headphons. Music volume level should lower when TalkThru is engaged. Press again for 1 second to turn off Talk Thru.

The amber LED lights indicate that you have muted the microphone and the Google Assistant. The JBL LINK will not react to any voice keywords unless you unmute the microphone.

Yes, the app only works when the headphone is powered ON and paired to a source device that has the app available.

If the audio is not centered to your monitor, then you can re-center your headset by doing the following: 1. Position yourself in front of your monitor. 2. Press the re-centering button on the side of your headset (button that looks like a circle) 3. The head-tracking sensor will start the automatic calibration.

To clean your LINK BAR, use a soft dry Microcloth to remove dust and dirt.
We wouldn't recommend using any alcohol as it may harm the product.

It is true that some Bluetooth products have a very loud BT acknowledgment tones. We are sorry, but the level of such tones cannot be changed, and no software solutions will appear.

The JBL Control X is built for outdoor and indoor purposes. If you are placing the JBL Control X outdoor, please be aware that it should not be exposed to directly to the elements (rain, snow, sunlight). We advise you to place the speaker under a roof so the connections on the back won't be exposed to outside sources. If you have placed it correctly under a roof, they can outlast all types of weather.

This may simply be a matter of how the headphone is used. The awareness effect is intended to give the user the ability to hear sounds around them through the microphones on the headset. The effect is apparent in use cases where there is no audio, or the audio is at a moderate level. As with any situation, if the sound level of music is loud, it will mask any sounds, including those delivered by our ambient aware technology

This is a sweatproof headphone, but if you regularly sweat profusely, or use it in rainy weather, damage may result.

Even when reducing volume to minimum on the Bluetooth source unit, it does not reduce the audio signal to zero. In this case the Micro Wireless will playback music at a very low volume.

True Adaptive NC available on Tour One enables real-time monitoring of exterior surroundings and personal attributes like movement, hair, eyeglasses, and automatic adjustments to the NC performance and EQ.

If you don’t prefer the canceling performance's automatic change, you can get a fine-tuned canceling level by choosing “Everyday Mode” in the app.

Adaptive Noise Cancelling - available on Tour Pro+ TWS - listens to ambient environmental noises using external and internal mics then creates the inverse phase back to the listener creating the noise “canceling” effect.
The headphones also allow the listener to adapt or adjust noise cancellation through features like Ambient Aware and TalkThru.

Make sure to press the association button once. If by mistake you pressed it more than once, there is a good chance that association does not take place. Wait until the association process is completed, which takes about 2 minutes, and repeat the process.

This can be caused by the charge arm reaching its thermal temperature cutoff. This is a safety feature to prevent a potential risk. For proper heat dissipation, always be sure to have the charging arm in the open position when your smart phone is attached.

The three JBL Synchros on-ear and over-ear headphones S300, S500 and S700 all have cables with remote control on them. There are two types of remote controls. One is for iPhones mainly. It has white dividing rings between the poles of the jack plugs. The other one is for Android phones. It has black dividing rings between the poles of the jack plugs. This is shown in the owner's manuals as a drawing. The S300 comes in two models, S300i and S300a. They are of course meant for iPhones and Android, respectively. You should either buy the i or the a version, to match the phone you have. But since the difference is only in the remote control on the cable, it is always possible to buy the alternative cable later, as long as they are in stock as spare parts. The S500 and S700 have BOTH cables in the box, so there is no i and a version of these models.

These holes are the microphones for the JBL Link

If your LINK BAR has 4 orange LED lights in the front, this means you have "muted" the microphone which is located on the top of the speaker.
To unmute the LINK BAR use the "switch" and the front LEDs will stop illuminating orange. Now you can use the hot-words to interact with the Google Assistant/Google Search (varies from country).

Privacy information:
We call our button the "PrivacySwitch" for the moments when you don't want the bar to listen for the hot words.
Google has high privacy rules, and one of them is not to share end-user data with any third-party apps.
 

Although the owner's manual states that owner can use this connector for home upgrade procedure, this is not so. The USB-connector used cannot be bought in commercially available cables, and the port must be considered for technician's use only.

Although the owner's manual states that owner can use this connector for home upgrade procedure, this is not so. The USB-connector used cannot be bought in commercially available cables, and the port must be considered for technician's use only.

This is the charging indicator LED. I lights up red when the headphone is charging, and goes dark when charging is complete, or if no charging takes place.

As explained in our Owner's manual, it will adjust the sound to match the placement of your Soundbar, wall or table. When against a wall, the sound reflection will be different than when on a table. This button adjusts the tonal quality to give you the best audio results in either setup.

This is due to your HDMI cables. All cables attached to the HDMI inputs of the SB450, needs to be High speed cables. If your cables do not meet these requirement, then you will experience unstable connection from source to your TV.

Common fixes:
(1) Make sure that the soundbar is not muted.
(2) Select the correct audio input source on the remote control.
(3) Check the connections to your TV or other devices
(4) Perform a reset if none of the above is working. 
(4.1) Press and hold VOL -, VOL +, and Source buttons to perform a reset.
 

If you suspect a printing error, please contact our Customer Support team. We will ask you take a photo of your Personalized Product. Then we can compare this to the confirmed order image. If the issue is verified, we will provide further instructions to have your Personalized Product re-printed.

The ergonomics of yurbuds sport earphones are indeed different and it is that unique design that creates the TwistLock™ and the guarantee that they will not fall out nor hurt. Our development team studied the human ear, and, as athletes, we know the demands on sport earphones. The results of that research are yurbuds. We encourage you to explore the various offerings on jbl.com.

Move the sub closer to the SOUNDBAR for testing and see if the signal picks up. 1: Turn off any wireless routers or devices that run on 2.4ghz signals, such baby monitors, cordless phones, etc. and test to see if the subwoofer connects. 2: Test with a movie or music with a lot of action scenes or bass. If it's just dialogue, you may not hear the subwoofer.

When you press the power button you will hear a “door locked” tone. This means the top capacitive touch buttons have been locked. At this point you cannot trigger them. With another short press of the power button, you will hear a “door unlocked” tone, which means the top capacitive touch buttons have been unlocked.

If your volume level is quiet, make sure that the TalkThru is not activated on your headphones. In order to deactivate or activate TalkThru, quickly press the ANC button located at the top of the LEFT ear cup. You will hear an audible voice stating, TalkThru On when activated, and 'ANC On' when deactivated.

There is a firmware update for the Tour One headphones, release notes below.

What’s New:
1. Optimize ANC performance at mid-range around 1kHz.
2. Optimize a few minor pop noises.
3. Fixed a few minor SW bugs.
4. Optimize the UI behavior.

TOUR ONE M2

Software Update Release Notes

------------------------------------------------------------------------

Version:  5.5.0

Release Date: November 15th, 2024

What’s New

1. Add Auracast support
2. Stability and performance improvements

TOUR PRO 2

Software Update Release Notes

------------------------------------------------------------------------

Version:  5.7.0 (earbuds)

Release Date: June 3, 2024

Release Media: OTA (over the air) Automatic Update through JBL Headphone App

 

What’s New

1. Add support for Google Find My Device
   1. Find My Device for your headphones can be enabled through the Google Find My Device app, which is available on the Google Play Store

------------------------------------------------------------------------

Version:  1.5.9 (charging case)

Release Date: February 22, 2024

Release Media: OTA (over the air) Automatic Update through JBL Headphone App

 

What’s New

1. Resolve charging case time display error when iPhone country is set to Thai

------------------------------------------------------------------------

Version:  1.5.7 (charging case)

Release Date: December 15, 2023

Release Media: OTA (over the air) Automatic Update through JBL Headphone App

 

What’s New

1. Performance improvement

 

 

To pause/play music, tap center button on right or left ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on right or left ear. Unfortunately, you cannot skip tracks backward.

To skip tracks forward, double click the PAUSE/PLAY to advance to the next track. Please note: You can only skip tracks forward. This speaker does not have the capability to skip to the previous track.

First, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.

TUNE BEAM

Software Update Release Notes

------------------------------------------------------------------------

Version:  4.4.0

Release Date: September 8, 2023

Release Media: OTA (over the air) Automatic Update through JBL Headphone App

 

What’s New

1. Add L/R sound balance feature
2. Minor bug fixed for better user experience

TUNE BUDS

Software Update Release Notes

------------------------------------------------------------------------

Software Version: V6.1.0

Release Date: November 22nd, 2024

Release Media: OTA (over the air) via JBL Headphone App

 

What’s New

1. Add Google Audio Switch (AS) feature support
2. Stability and performance improvement

 

JBL Tune Flex is packed with two types of ear tips. These are called “Open Ear Tips” and “Sealing Ear Tips”.
When you click the Ear Tips mode, you will hear a tone to remind you of the different sound modes (Voice prompts not ready yet).

Numbers 1-6 do NOT relate to ANC level, but you can find the optimal performance for your ears by selecting one of the bubbles. 

You can choose the “Ear Tip Sound Settings” feature in the JBL Headphones app or activate this feature by tapping three times + holding the left earbud. 

TUNE FLEX
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V3.1.0 (global)
Release Date:  September 14, 2022
Release Media:  OTA (over the air) via JBL Headphone App


What’s New

1. Improved the connectivity between left and right earbud.
2. ANC (active noise cancelling) can be activated more quickly.
3. Optimized the APP user experience for better flow.

If you do not perform the "Ear Tip Sound" setting after changing the ear tips, i.e., using the “Open Ear Tips” for “Sealing Ear Tip” mode, the sound will not be as natural as with “Sealing Ear Tips”, and vice versa.

JBL Tune Flex is packed with two types of ear tips. These are called “Open Ear Tips” and “Sealing Ear Tips”.
“Open Ear Tips” allow you to be aware of your surroundings while using the earbuds. “Sealing Ear Tips” provide you with greater sound isolation and a more secure fit. 

Due to the various human ear canal, there are different needs of each user for ANC. When you change ear tips, we suggest you reselect different modes of ANC Tuning to enjoy the best ANC experience. Each ANC Tuning represents different ANC presets, that way you can find the one that best fits your taste.

JBL Tune Flex is packed with two types of ear tips. These are called “Open Ear Tips” and “Sealing Ear Tips”.
We recommend using the “Sealing Ear Tips” for extra isolation, secure fit and stability. 
Ear tips in three sizes are included in the box. You can choose the size that best suits your preference and your ear configuration. 

Different ear tip types provide a different sound performance, depending on their shape. For a high-quality sound output, JBL specially tuned the sound according to different tips to fit your wearing preference. 
o    The Open Ear Tips mode allows more natural, while letting the surrounding noises come through. 
o    The Sealing Ear Tips provides more isolation from the surroundings. 

TUNE FLEX 2

Software Update Release Notes

------------------------------------------------------------------------

Software Version: V2.2.0

Release Date: November 11th, 2024

Release Media: OTA (over the air) via JBL Headphone App

What’s New

1. Add Google Find My Device support
2. Stability and performance improvements

There is a rare issue causing some DAB radio stations not to be found after performing a scan.
If you are experiencing this, a firmware update has been released to fix the issue.
First, please read through the update instructions thoroughly, then proceed with installing the update.

Please click the link below to download the update:
JBL TUNER 2

If you have any questions regarding the update or installation, please do not hesitate to contact us.
 

There is a rare issue causing some DAB radio stations not to be found after performing a scan.
If you are experiencing this, a firmware update has been released to fix the issue.
First, please read through the update instructions thoroughly, then proceed with installing the update.

Please click the link below to download the update:
JBL TUNER XL

The two earpieces of your TWS headphones should normally be connected together without issue.  However, if they are no longer paired to each other, please follow these steps, in order.

1. Forget/unpair the headphones on your device.
2. Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
3. Pair the headphones to your device and see if this resolves the problem.
4. If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
5. Initiate a Product Reset to reset the earbud’s Bluetooth connection.
   • Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
   • Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
   • Manually pair the 2 buds together again, as you did in step 2.  This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
   • Pair the buds to your Source Device.

You can connect two of the same Partybox models (e.g. 2 x Partybox 310, or 2 x Partybox 100) together in TWS Mode by pressing and holding the Bluetooth button on both speakers for 5 seconds, or by pressing the dedicated TWS buttons on the rear panels of both speakers on the Partybox 110, 310 and 710. It is possible to pair two different Partybox models together using a wired connection (e.g. 1 x Partybox 310 and 1 x Partybox 100). It is also possible to pair two Partybox different models wirelessly in Party mode, however this is only possible with the newer Partybox models - the Partybox 110, 310 and 710. The Partybox 200 & 300 can be paired in TWS mode as they are the same model apart from the presence of a battery in the Partybox 300. If you connect an instrument or microphone to one Partybox speaker while using TWS, the instrument or microphone connected to one speaker will be reproduced by this speaker alone. You will not hear the instrument or microphone in both speakers. If it is necessary to have instruments reproduced by two or more PartyBox speakers, it is possible to use an RCA or aux cable – connected from the RCA, aux or daisy chain outputs on the speaker that the instrument or microphone is connected to, wired to the RCA, aux or daisy chain input of the secondary speaker. Alternatively a small mixing console can be used - connecting audio sources to this mixer and sending the mixed audio signal to the speakers with a wired connection.

To activate Ambient Aware DOUBLE CLICK the center button located on the LEFT ear. You should hear the music level drop. To resume to normal music level, DOUBLE CLICK the center button on LEFT ear again.

The UA Flash does not support AptX or AAC audio codecs

To take a phone call, press the center button of the RIGHT ear for 1 second. To hang up a call, press and hold the center button on the RIGHT ear for 1 second. To ignore a call, press and hold center button for 3 seconds until music resumes.

To charge the UA Flash, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly: 0= 0% Dead 2-3 = 40%-50% 4=100% Full battery life