How To

How To

1217 results
  • QUANTUM STREAM TALK

    Software Update Release Notes

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    Version:  1.4.9

    Release Date: January 13th, 2025

    Release Media: OTA (over the air) Update via JBL QuantumENGINE

     

    What’s New

    1. Zoom USB Certified
    2. Stability and performance improvement
  • QUANTUM STREAM WIRELESS

    Software Update Release Notes

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    Version:  3.1.0 (Lightning) 

    Release Date: November 22nd, 2024

    Release Media: OTA (over the air) Update via JBL Headphone App

     What’s New

    1. Stability and performance improvement

    ------------------------------------------------------------------------

    Version:  2.9.0 (Lightning) ; 3.3.0 (USB-C)

    Release Date: February 26, 2024

    Release Media: OTA (over the air) Update via JBL Headphone App

     

    What’s New

    1. Stability and performance improvement
  • It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
    You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
    All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
     
  • QUANTUM TWS

    Software Update Release Notes

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    Version:  4.2.0

    Release Date: January 10th, 2025

    Release Media: OTA (over the air) Update via JBL Headphone App or Quantum Engine

     

    What’s New

    1. Stability and performance improvement

    ------------------------------------------------------------------------

    Version:  3.8.2

    Release Date: Nov 20, 2023

    Release Media: OTA (over the air) Update via JBL Headphone App or Quantum Engine

     

    What’s New

    1. Updated BT name from "JBL QUANTUM TWS" to "JBL Quantum TWS"
  • To restore your JBL Rallybar/S/XL to factory settings, Press + and  buttons simultaneously for 10 seconds.

  • To skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.
  • To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”
  • Button 1 - Answer phone or 1 click: Play/Pause, 2 clicks: Skip to next, 3 clicks: Skip to previous.
  • The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.
  • To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.
  • In the United States a business must charge sales tax in states where they have a physical presence (a warehouse, store, administrative office, sales office, etc.). When buying direct from Harman or any of our subsidiaries, we are required by law to charge sales tax in the following states where we have a physical presence. All other states are not subject to sales tax.


    California 

    Connecticut 

    Florida 

    Georgia 

    Kentucky 

    Michigan 

    Missouri 

    New Jersey 

    New York 

    North Carolina 

    Pennsylvania 

    South Carolina 

    South Dakota 

    Tennessee 

    Washington 

    West Virginia 

    Wisconsin

  • If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room. 

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