How To

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

First time you perform the pairing, it can take several minutes to establish connection. If more than five minutes go by with no result, please switch both units OFF and ON again.

If the two buds lose connection to each other, you can choose to force-pair the main/right bud to the secondary/left bud or the other way around.
For both buds, triple-click the button on one ear bud to pair with the other ear bud.

If you create a Stereo Pair using the JBL Portable App and you come within range of additional PartyBoost compatible speakers while they are ON, the app will find these speakers. This will break the stereo pair and create a mono PartyBoost group that includes all active speakers that are in proximity. This only happens when the JBL Portable App is actively running on the source device, including when it is running in the background, and when these other speakers are ON. To avoid this scenario, make sure the app is completely closed, without running in the background before coming near any additional PartyBoost speakers that happen to be ON.

NOTE: The Portable App does not need to be running in order to enjoy Stereo sound from two speakers

The new PartyBoost does not support the previous Connect and Connect+ features. For example: You will not be able to successfully connect the new PartyBoost enabled Flip 5 with a Connect+ enabled speaker like the Pulse 3 or Flip 4. You will not be able to connect the Boombox 2 to the original Boombox speaker.

If you are experiencing sound fading in and out (pumping) or volume levels changing while playing your instrument, this is known as limiting. The sound being sent into the PARTYBOX may be too loud which will cause the limiter in the speaker to kick in. This can cause the volume levels to dip. This is done to protect the speaker from playing louder than it’s rated output, and it likely means that the instrument input level on the PARTYBOX is set too high. Please perform these steps to calibrate your input level and to prevent pumping:

 

1.  While music is playing via BT or line input, set the volume on the PARTYBOX to a comfortable listening level.
2. Stop playing the music.
3. Turn the instrument/guitar input volume on the PARTYBOX all the way down.
4. Connect the instrument to the instrument/guitar input on the PARTYBOX.
5. Set the volume on your instrument to max.
6. Start playing the instrument and begin turning the instrument/guitar volume on the PARTYBOX up. The instrument should sound perfectly normal without any pumping or swelling. Continue to turn up the volume until you start to notice pumping or swelling. When you hear this, turn the volume back down a little bit until the pumping completely stops. You have now calibrated the input level for that instrument. During this step, as you are turning up, if it gets too loud, turn down the main volume on the PARTYBOX to a comfortable level, and then continue.

You should now use the main volume on the PARTYBOX to set the loudest volume for your instrument and can use the volume control on your instrument to adjust the level up or down.

 

NOTE: Whenever connecting a different instrument, you will likely have to repeat this process as all instruments (guitar pickups) have slightly different output levels. This is how you can ensure maximum performance out of your PARTYBOX.

Click here for a list of How To videos about the PartyBox 1000!

PARTYBOX 110
Software Update Release Notes
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Version:  1.35.0
Release Date:  September 19, 2022
Release Media:  OTA (over the air) Automatic Upgrade

What's New

What’s New:
The new Software version will enable Party mode across PartyBox 310 & PartyBox 110 series. 
Stereo mode will still only work when 2 PartyBoxes of the same model are connected. 

PARTYBOX CLUB 120

Software Update Release Notes

------------------------------------------------------------------------

Version:  2.5.0

Release Date: January 15th, 2025

Release Media: OTA (over the air) Update through JBL PartyBox App

 

What’s New

1. Performance improvement

------------------------------------------------------------------------

Version:  1.9.0

Release Date: June 28, 2024

Release Media: OTA (over the air) Update through JBL PartyBox App

 

What’s New

1. Seamlessly connect with previous PartyBox models (710/310/110/Encore/Encore Essential)
2. Enhance multi-speaker connection performance
3. Add new random lightshow pattern

------------------------------------------------------------------------

Version:  1.6.0

Release Date: April 9, 2024

Release Media: OTA (over the air) Update through JBL PartyBox App

 

What’s New

1. Lightshow Improvement
2. Bug fix and performance improvement

PARTYBOX ENCORE ESSENTIAL

Software Update Release Notes

------------------------------------------------------------------------

Version:  1.31.0

Release Date: September 12, 2023

Release Media: OTA (over the air) Update through JBL PartyBox App

 

What’s New

1. Android 13 connection improved
2. Add feedback tone on/off feature

PARTYBOX STAGE 320

Software Update Release Notes

------------------------------------------------------------------------
Version:  2.7.0
Release Date: July 3, 2024
Release Media: OTA (over the air) Update through JBL PartyBox App
 
What’s New

1. Performance improvement

------------------------------------------------------------------------
Version:  2.0.0
Release Date: July 3, 2024
Release Media: OTA (over the air) Update through JBL PartyBox App
 
What’s New

1. Seamlessly connect with previous PartyBox models (710/310/110/Encore/Encore Essential)
2. Enhance multi-speaker connection performance
3. Add new random lightshow pattern

------------------------------------------------------------------------

Version:  1.6.0

Release Date: April 9, 2024

Release Media: OTA (over the air) Update through JBL PartyBox App

 

What’s New

1. Lightshow Improvement
2. Bug fix and performance improvement

It is possible to pair two of the same model of JBL PartyBox speakers together through TWS (True Wireless Stereo) mode.

PartyBox On-The-Go*/On-The-Go Essential*/100:
Connect just the left PartyBox with the chosen device first, with the right PartyBox turned off. The speaker that is connected first will automatically be the left channel. Now turn the right PartyBox on and continue with TWS pairing (detailed below).

*The PartyBox On-The-Go and PartyBox On-The-Go Essential are compatible with each other in TWS mode.

PartyBox 200/300/1000:
A button (L/R) on the rear of the speakers is used to assign the correct channel to the speakers after pairing is made.
In order to activate TWS mode, press and hold the Bluetooth button on the first speaker until the notification chime sounds, about 5 seconds. Then press and hold the Bluetooth button on the second speaker until the notification chime sounds (as seen below). TWS mode is now activated. To disable TWS, press and hold the Bluetooth button on either speaker, or power off one speaker.

Partybox 110/310/710/Encore/Essential:
Press the buttons labelled TWS on both speakers to connect the speakers in TWS mode (pictured in item 2 in the image below, with two speakers on the button).

TWS can be activated and deactivated remotely in the JBL Partybox app, in addition to assigning the left and right channels to the correct speakers.
Once the TWS connection is setup, it will be in Stereo mode by default if both speakers are the same model, otherwise the speakers will be in Party mode by default if different Partybox models are used. You can also switch between Stereo and Party mode in the JBL PartyBox app if two of the same Partybox models are used.

Please note: In order to achieve TWS mode, the speaker must be the same model with the exception of the PartyBox 200 & PartyBox 300, and PartyBox On-The-Go & PartyBox On-The-Go Essential which can be paired together via TWS. You cannot achieve TWS with a PartyBox 1000 and a PartyBox 300. You cannot achieve TWS with a PartyBox 100 and PartyBox 200. However, it is possible to connect a maximum of two of either the JBL PartyBox app compatible models (PartyBox 110, 120, 310, 320, 710, Encore or Encore Essential) together in Party mode - the two speakers then do not need to be the same model, but Stereo mode will not be possible.

PARTYBOX ULTIMATE

Software Update Release Notes

------------------------------------------------------------------------

Version:  24.23.53.70.00

Release Date: July 1, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Add support for ambient sound through the Moment Button
2. Performance improvement

------------------------------------------------------------------------

Version:  24.15.37.70.00

Release Date: April 17, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Stability & performance improvement

------------------------------------------------------------------------

Version:  23.50.23.70.00

Release Date: December 29, 2023

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Fixed microphone distortion issue when being used in Daisy Chain Mode
2. Software Update optimized

Party Mode allows for a soundbar to have a simultaneous connection of up to two Bluetooth® devices.

Notes:

- When the soundbar is turned off, it will only connect the

device with the latest action automatically. You will need to manually

connect the second device.

 

- The maximum amount of devices to be connected at a time is 2. The last action on one of

the devices will always take the control.

 

- A third device will not be able to see the soundbar speaker’s name on the list of available Bluetooth devices when there are already 2 phones are connected.

Personi-Fi 2.0 is a feature available through the Headphones App for select models. This feature helps to personalize the sound using the best possible sound curve based on your hearing capabilities. It will first ask a few questions, and then check your current ambient audio. You will be informed that this step should be completed in a quiet environment. It will play a series of test tones in all the different frequencies wherein after each frequency test tone is played, it will ask you what is the lowest volume setting you can hear. Nine different sounds will be played in each ear (18 in total).

Simply press and release the button when you hear a sound. After it goes through all the test tones, it then calculates the best sound for your ears based on the results. It allows you to demo the results by playing a track. You will be able to toggle it on/off to hear the difference.

The JBL Quantum 350 Wireless headset is compatible via 2.4GHz wireless connection with:

• PC
• PlayStation
• Mac
• Nintendo Switch.

The JBL Quantum 100 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

The JBL Quantum 200 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

This product supports up to 10 hours of audio playtime. Please note that battery life may vary depending on volume level and content. 

The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
 All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.

Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle. 

Press and hold the power button located on the RIGHT ear cup. Make sure that the device is on and in Bluetooth range. If this is the first time connecting the device, it will automatically go into pairing mode. You will notice the LED light alternate between blue and white as it searches for a device to connect to. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect.

Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.

Power off pushed, or device inactive for more than 15 minutes, or battery below 5% capacity.