How To

To take a phone call, tap the center button of the right or left ear for 1 second. To hang up a call, tap and hold the center button for 1 second. To ignore a call, tap and hold center button for 3 seconds until music resumes. You may also use the ear buds in MONO or STEREO mode which allows you to make a call or listen to music on either bud independently.

Yes, anyone that is near your JBL LINK speaker can get access to previous search history or information about Calendar, Google, Gmail etc., if you have shared this kind of information with the LINK speaker.

No, this is not possible. Siri is activated by pressing the play-button for some seconds. Since the play-button on the headphone doubles as on/off button, pressing and holding it will simply turn the headphone off.

Boost TV is not designed to be wall-mounted. It is designed to be surface-mounted underneath a television.

Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.

Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.

Yes, if a telephone is connected via Bluetooth to Horizon, this is possible. When adjusting the wake-up timer, there will be an option to select various wake-up tones, or Bluetooth sound. Select Bluetooth as source, while the telephone is playing the music stored locally, or streaming what you want as wake-up music. When the wake-up adjustment is finished, music will be playing over Bluetooth through the Horizon. Press Pause on the source telephone, or press the round selector button (between the two arrow-buttons) on the Horizon to pause the music. Now the system is ready to wake you up with Bluetooth music. When wake-up time arrives, Horizon sends a Play command to the telephone, and music plays via Bluetooth. You can use music that is stored in the phone, use Spotify or play from the cloud. This has been tested with both iPhone 6 and Samsung S6, and should work flawlessly.

No, you will need to use your fingertips, or use special gloves made for touch-screen use.

Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.

While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.

When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).

Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.

No, Arena cannot be bi-wired. Arena series has normal + and - analog input connections.

JBL Personalized Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.

Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.

Once the order has been placed, it cannot be changed online. If you want to change your order, please call the phone number posted at the top of this page, and if it has not yet been processed we will change or re-issue a new amended order.

Sorry, this is not possible.

Sorry, this is not possible.

We can help you try to correct typos and other minor errors up to 24 hours after the order has been placed. Please contact our Customer Support team for assistance.

Other than minor corrections, we cannot change the shipping address.

IMPORTANT: Once the order has shipped, we cannot make corrections.

Yes. A usb wall adapter would be required.

You need to dry the micro USB or power ports completely before plug-in power for charging.

Yes, press Volume - and Connect button at the same time for 5 seconds. A voice reads out a set of numbers, which is the current software version. Using the HID Software Tool, available in the Manuals & Downloads section, you can find out if an update exists, and if so, install the update.

SB 250 will only pass one connection at a time. If two connections are playing at the same time, then the optical device will take priority.

Yes, you can definitely connect two wired devices at the same time. However, the Boost TV will only pass one connection at a time. If two connections are playing at the same time, the optical device will take priority.

No, for now it is only possible to connect two speakers together using the JBL connect feature. Newer JBL products feature JBL Connect+, which allows you to connect > 100 devices simultaneously, these however are not compatible with older JBL products featuring JBL Connect

Yes. Connect Bluetooth or auxiliary. Remember that Bluetooth can only work if the source supports A2DP stereo audio streaming, which may not be the case for all computers.

You can connect up to 3 Bluetooth devices at the same time. In case you are listening to music via Bluetooth, each device will override the other when a command (play) is selected.

No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.

No. The two Soundgears can connect to the BTA, but not to each other. Also, when using one Soundgear, the use of aptxLL may result in a delay. If you are connected to two, the delay may be more noticeable, since LL is no longer active.

No, it's not possible to connect simultaneously from multiple devices to the Flip 3 SE. If you need a new device to pair with the Flip 3 SE, please press the Bluetooth button the Flip 3 SE to enable pairing mode. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tablet