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How to connect your headphones to the Amazon Alexa for Android and iOS devices
Visit the App Store and download the ‘Amazon Alexa’ App.
1. Click the Plus(+) button on the top right of the screen.
2. Then select ‘Add Device‘.
3. Select headphones from the list and then choose your Headphones from the list of available devices.
4. Follow the rest of the instructions in the Alexa App to complete the setup.
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How to connect your headphones to the Google Assistant for Android devices

If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.

After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.
Step 1

Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:
Step 2

PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.

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How to connect your headphones to the Google Assistant for iOS devices

Visit your App store to download the ‘Google Assistant’ App.

After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.
Step 1

Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:
Step 2

PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.

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How to control the Light shows

To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.

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How to create a Bluetooth connection with your mobile device
Bluetooth Pairing
1. Press the button on the Partybox to start the pairing process.
2. Grab your device.
3. Go to settings --> Bluetooth --> Enable Bluetooth -->
4. Find the Partybox speaker you want to establish a Bluetooth connection to.
1. You now have a successful connection and can stream your favorite music.
  1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
  2. To stop Bluetooth broadcasting then insert a USB device.
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How to do the surround speaker calibration?
There are two steps in the calibration
1. Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
2. After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration
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How to Factory Reset JBL Clip 3

In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.

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How to factory reset JBL Link

Press and hold the Microphone Mute button for >13 seconds

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How to Factory Reset True Wireless Stereo Earbuds

Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

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How to Factory Reset True Wireless Stereo Headphones

Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

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How to find the MAC address
NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.
We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.
Instructions below are for Android only
1. Open your Google Home app
2. Enable Bluetooth on your device.
3. Enable Location service on your Android device.
  1. Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
  2. In case you denied access go to Settings Apps Google Home Permissions Allow to view Location.
4. When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
  1. Tap the located top right corner.
  2. In the pop-up menu press "Show MAC address" Write down the MAC Address.
You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.
Finding the MAC address after speaker is installed
1. Open your Google Home app .
2. Tap on to view your home.
3. Find your room .
4. In the top right corner tap Settings icon .
5. Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.
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How to find the software version
Finding the software version
1. Press and hold the 'Volume-' and 'Bass Boost' buttons for 5 seconds.
2. A voice will start prompting numbers which indicates the current software version.
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