How To
How To
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The ear pads can be removed and washed.
To remove the ear pads, rotate them anti-clockwise to unlock (see image below).
The ear pads must be hand washed only, do not machine wash - the water temperature used should be in the range specified below. Then wait for the ear pads to fully dry.
Once fully dry, align the holes on the inside of the ear pads (highlighted with orange circles in the image below) with the clips on the headphones (located where the red arrows are pointing in the image below), now rotate the ear pad clockwise to lock the ear pads to the headphones again.
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Demo mode
- Press the Play and Boost button at the same time for 5 seconds.
- Depending on what state your JBL Partybox is in, either you enter Demo mode or disabling it.
- NOTE: In Demo mode, you cannot use the JBL Partybox as most features and buttons are not working.
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ENDURANCE PEAK 3
Software Update Release Notes
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Version: 4.7.0
Release Date: November 29, 2023
Release Media: OTA (over the air) Automatic Update through JBL Headphone App
What’s New
- Update BT name to "JBL Endurance Peak 3"
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To answer call, press the "L" on the JBL logo on the RIGHT ear for 1 second. To hang up, press the "L" for 1 second. To ignore the call, press and hold the "L" for 2-3 seconds.Was this helpful? Thank you for your feedback!
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Power on the speaker Press and hold the Volume + button and the Bluetooth button together for 3-5 seconds until the speaker turns off Once turned off, the speaker has been reset to the factory default settingsWas this helpful? Thank you for your feedback!
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To reset the JBL Charge 5, Charge Essential or Charge Essential 2:
Volume+ & Play/Pause Long press for 2 seconds while the speaker is ON
Please note: If the Charge 5 was previously paired with any phones/tablets, please remove the speaker from your list of paired Bluetooth devices. Now it has been restored to its factory settings, it will automatically enter into pairing mode the first time you power it on.Was this helpful? Thank you for your feedback! -
If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app "JBL Firmware Update" (see links below).
Google Play Store: https://play.google.com/store/apps/details?id=com.jbl.tune.update
App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663
Once downloaded, you can update your headphones firmware from there.
Below you can see step by step images of the update process.
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The Bass, Treble and Echo buttons on the control panel on top of the Partybox only applies these EQs/effect to the Microphone inputs on the rear of the speaker - for Karaoke use. The EQs and Echo effect cannot be applied to other sources or inputs such as Bluetooth, Aux or USB.
If more bass is desired, there is a Bass Boost button on the top control panel (with 2 levels of Bass Boost: Off, Level 1 & Level 2, switched through pressing the button multiple times). This will be applied to the sources and inputs mentioned above (but not the microphone inputs).Was this helpful? Thank you for your feedback! -
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
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Place the USB wireless dongle in the USB-C connector of your device and place the earbuds in your ears. The earbuds will automatically connect to your USB wireless dongle. If the earbuds don't pair automatically you can manually pair them again by connecting the JBL Quantum TWS to a mobile device via Bluetooth and open the JBL Headphones app. Turn on the "Dongle Pairing" mode and then press the pairing button on the USB wireless dongle. (Note: USB wireless dongle needs to be connected to an activated device). You will get a message on your JBL Headphones app that the pairing is successful and then press "Understood".Was this helpful? Thank you for your feedback!
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Please press JBL Connect buttons on both speakers to connect.Was this helpful? Thank you for your feedback!
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After setting up one or both voice assistants on your JBL Authentics speaker, you must make sure that you have connected your supported music service account to your Amazon and/or Google account in the Alexa and Google Home apps.
For Alexa, if you then set one of the music services as default in the Alexa app settings, you can play music from this service just by asking Alexa to play music.
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If you are not using the microphone, make sure that any communication software such as Zoom, Skype, Discord, etc. are closed and that your microphone is muted. You can also take advantage of it's Dual Connect feature and place one of the earbuds in the charging case and speed charge the earbuds to extend the playback time.Was this helpful? Thank you for your feedback!
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On the soundbar, press and hold the power and source button for more than
10 seconds.
Please note this procedure will revert ALL settings back to factory default.Was this helpful? Thank you for your feedback!
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