How To

Support Overview / How To

How To

1217 results
  • Does JBL Quantum TWS support the JBL Headphones app?
    Yes, the Quantum TWS earbuds are compatible with the JBL Headphones app. It'll allow you to control EQ, ANC and Smart Ambient feature, Smart Audio & Gaming etc. for better experiences with your headset just like other JBL lifestyle products.
  • Does JBL Soundgear have express charging?
    Yes, in two hours, you can charge it to approx. 6 hours of playing time.
  • Does JBL SoundShift work on any/all sources?
    Yes. When SoundShift is active, and your Bluetooth device is connected to your soundbar, you can easily listen to Bluetooth streaming and switch back to the previously selected source just by tapping the pause/play button on your Bluetooth device. When SoundShift is off, your Bluetooth paired device can not interrupt your current source.
  • Does JBL’s 30-day returns policy apply to Personalized Products?
    JBL Personalized Products are custom-printed to your individual specification and therefore cannot be returned or refunded.
     
  • Does my Control X wireless use Bluetooth connection between speakers?
    No, the connection between our Control XT wireless speakers are established through Wi-Fi connection, running on 2.4 GHz network. The only time you will use Bluetooth, is when you connect to the primary speaker and start streaming music.
  • Does my JBL Quantum 910 Wireless headset provide game and chat audio balance?
    Yes, you can adjust game and chat audio balance by rotating the dial clockwise and counter clockwise. When rotating the dial, you will feel a notch in the dial that indicates that the audio is at 50 in the game and 50 in the chat.
  • Does my JBL Quantum ONE headset provide game and chat audio balance?
    Yes, you can adjust game and chat audio balance by rotating the puck clockwise and anti clockwise. When rotating the puck, you will feel a notch in the puck that indicates 50 game and 50 chat.
  • Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?
    Bluetooth keeps on playing, even if you connect something and play to the AUX input. BT keeps on playing, since it has first priority. If you pause or stop BT play, any source playing to the AUX input will now be heard. If you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable. All of this means that there is an input selector switch built into the device, controlled by the BT play function.
  • Does my Speaker have Speakerphone/Voice Assistant Functionality?
    This product does not feature speakerphone or voice assistant functionality as it does not have a microphone.
  • Does Noise Cancellation work when listening via cable on the ELITE headphones?
    Yes for both ELITE 300 and 700. And of course both can be used without any music at all for noise cancellation purposes only.
  • Does SB 250 Support AptX Codec?
    No, SBC Codec and AAC Codec are supported.
  • Does the amplifer have a balance control?
    It does not have any balance control
  • Does the App work with all of the Everest headphones?
    The app works with the Everest Elite models only.
  • Does the Arena series requires a specific receiver for best performance?
    You can use Arena speakers for any receiver of your choice! We can of course recommend you to look at our receivers at Harmankardon.com.
  • Does the audio cable on the Everest 310/710 feature volume control?
    No the audio cable included with the Everest series headphones is a one button microphone that features pause/play, track control and gives you the ability to answer and hang up phone calls. You are able to control the volume when the headphones are connected through bluetooth.
  • Does the audio cable on the Everest 750NC feature volume control?
    No the audio cable included with the Everest series headphones has a one-button remote control with microphone. It does not have volume buttons. It can perform pause/play, and gives you the ability to answer and hang up phone calls. However, you can control the volume when the headphones are connected to a source device with Bluetooth, using the buttons on the ear cup.
  • Does the E15 headphone feature volume control?
    Unfortunately, the E15 features the one button microphone that does not feature volume control. You have track control, pause/play and phone capabilities.
  • Does the E55BT Quincy Edition headphone comes with a carrying case?
    Yes, the E55BT Quincy Edition headphones feature a carrying case.
  • Does the Everest 110 feature volume control?
    Yes, the Everest 110 features volume control that is compatible with most smart devices. The volume control is located on the inline microphone.
  • Does the Flip 3 SE support JBL Connect / JBL Connect+?
    No, the Flip 3 Stealth Edition does not support JBL Connect or Connect+. The Stealth edition can not be paired with other JBL devices.
  • Does the Flip 4 fit into the Flip 3 carrying case?
    No, the Flip 3 carrying case is too small. At the moment, no carrying case is available for Flip 4. We suggest that you check out manufacturers that specialize in this kind of accessory.
  • Does the Inspire 200 have a microphone?
    The Inspire 200 does not feature a microphone.
  • Does the Inspire 500/700 feature volume control?
    Yes. The Inspire 500/700 series features a three button microphone that enables you to control the volume.
  • Does the Inspire 500 feature volume control?
    Yes, the Inspire 500 features a 3 button mic that features, pause/play, track and volume control.
  • Does the ITX 2000 have volume control?
    The ITX 2000 features a one button microphone that does not have volume control. The one button microphone allows you to pause/play, skip tracks and answer phone calls.
  • Does the J88a feature volume control?
    No. The J88a features a one button microphone that does not have volume control. The one button microphone allows you to pause/play, skip tracks and answer/hang up calls.
  • Does the JBL 300/500 support DTS?
    No, the JBL Bar 300/500 does not support DTS.

    It supports the following Dolby Audio formats:

    Dolby Atmos
    Dolby Digital
    Multichannel PCM
  • Does the JBL Boombox play at louder volume than the Xtreme?
    Yes, the Boombox plays at 3,5dB higher volume than the JBL Xtreme. This results in a 150% volume increase, compared to the JBL Xtreme
  • Does the JBL Duet BT feature an audio cable?
    Yes, the JBL Duet features an audio cable that you can plug into if you choose not to use the bluetooth. The audio cable features a one button microphone that allows you to pause/play and skip tracks. You also have the capability to answer and hang up phone calls.
  • Does the JBL EON ONE and JBL EON 208P have a battery built in, or do they both need to be connected to mains power?
    Both of these JBL PRO speaker models need mains power. There is no battery inside.
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