How To

Support Overview / How To

How To

1217 results
  • Can I install it under the driver’s or a passenger’s seat?
    In most cases there would not be room for this driver under a car seat. But there is a under seat model.
  • Can i learn additional IR codes, other than what the QSG is saying?
    We only offer volume+ and volume-, mute and power for your TV remote to learn these IR codes.
  • Can I listen to lossless audio on my speaker and does it support USB music playback from laptops and tablets?

    Yes, you can listen to lossless audio from your speaker.

    If you own a Flip 7 or Charge 6, then make sure software version 1.9.0.1 or later is installed via the JBL Portable app.

    You will then be able to enjoy lossless audio through a USB cable connection to your laptop or tablet.

     

    Follow these steps to enable USB audio playback:

     

    a. Enter USB Audio Playback mode

    Connect a USB-C cable to the speaker.

    Press and hold the "Play" button on the speaker, you'll hear a confirmation tone when USB Audio Playback mode is activated.

    b. Revert to Bluetooth mode

    The speaker will automatically switch back to Bluetooth mode when the USB cable is disconnected from the USB port.

    c. Re-enter USB Audio Playback mode

    To switch back to USB Audio Playback mode, reconnect the USB-C cable and repeat the steps.

     

    A USB type A-C or type C-C shorter than 1,2m is recommended for optimal performance.

    USB thumb drive playback is not supported.

  • Can I listen to music while charging?
    Yes, you can listen to music via cabled connection while you charge the battery. As soon as you insert the charging cable, all active circuits are switched off, and only the analog cable input remains active. When charging has finished, you can use the wireless and noise cancelling functions again.
  • Can I listen to music while charging my E55BT or E45BT?
    Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.
  • Can I listen to music while charging my E65BTNC?
    Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.
  • Can I listen to music while charging my JBL DUET NC?
    Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.
  • Can I listen to music while I am charging my E25BT headphones?
    Unfortunately, you cannot turn on and use the headphones while they are charging.
  • Can I mix my speakers, connecting a black speaker with a red speaker?
    Speakers are associated with each other from the factory. If one of them fails, and you get a replacement, then you will need to follow the association section in the owner's manual, so you can pair your new speaker with the one you have. We do not recommend doing this to mix differently colored speakers, only if one of them becomes defective.
  • Can I pair my Focus 500/700 to multiple devices?
    Yes, these headphones can be connected and paired to two devices at the same time.
  • Can I place my Flip3 in the bathroom, where it is humid, and it may be splashed with water?
    Yes, steam and drops of water in a bathroom are fine.
  • Can I place my Xtreme in the bathroom, where it is humid, and it may be splashed with water?
    Yes, steam and drops of water in a bathroom are fine.
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