How To

Support Overview / How To

How To

1217 results
  • Do the Everest headphones have to be powered on before you connect them to the computer?
    No, the tool will tell you to switch them ON when necessary.
  • Do the Everest and Everest Elite headphones support AAC or aptX?
    Sorry, neither AAC nor aptX are supported.
  • Do JBL Club Headphones Support aptX?
    JBL Club headphones do not support aptX. There are a number of different platforms available and our choice was driven by the one that provides the combination of best sound quality and user experience. The platform that we have selected perfectly fits the requirements of the JBL Club series including voice integration and audio customization whilst supplying the Hi Res-certified headphones with the quality of audio they deserve.
  • Do I need to link my Google account to my JBL LINK 10, 20, 300 or 500?
    JBL LINK speakers require a Google account to operate. Your search history on the JBL LINK speaker will appear in your Google account's search history. Also, if you give the JBL LINK speaker permission, it may access your data saved in other Google services, like Calendar and Gmail to answer questions you ask.
  • Do I need to close the USB cap for the speaker to be waterproof?
    Yes, it is needed to close the USB cap completely for waterproof.
  • Do I need to charge from a certain kind of charger, or can I use all USB sockets?
    Each headphone is shipped with a micro USB charging cable. USB is the only way to charge the headphones, and all normal USB chargers may be used.
  • Do I need to calibrate the head tracker sensor?
    The head tracker in the Quantum ONE uses your movements to calibrate the sensors. You can speed up the calibration process by doing the following: * Imagine that the headphone is a standard cube with 6 faces (Front, Back, Left, Right, Top, Bottom) * Orient the headphone so that it is sitting on each face of "the cube" sequentially. For example, start with the headphone positioned normally (bottom face of the cube down). Then rotate it so that the right side of the cube is facing down. Then continue through the rest of the faces of the cube. * Hold the headphone in each position for 1 second * Once all the faces of the device have been rotated, set the headphone down on a stationary surface for 2 or 3 seconds.
  • Do I need the App to update the software in the Everest Elite headphones
    For headphones with Version 4.0 of the Firmware, the first update will be done via USB cable, and after the first update, all subsequent updates will be delivered over the air. For headsets with version 5.0 of the firmware, all updates will be delivered over the air, via the app
  • Do I have the option to control the volume from the detachable inline remote cable?
    Unfortunately, there is no volume control on the inline microphone. You have the options to answer phone calls, skip tracks and pause and play.
  • Do I get charged for delivery of each item?
    You will not be charged for ground shipping. Expedited shipping costs are based upon total weight and service availability.
  • Does Trunote work only when ANC is ON?
    Yes, ANC needs to be ON.
  • Does Trip have to be plugged into power to work?
    No. This product has a rechargeable battery.
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