How To

How To

1217 results
  • The remote control included with your LINK BAR can be updated, if a new version becomes available for your device.

    There are two ways to find out if an update is available.
    • A notification on your Android TV screen will appear. When clicking on it with your remote, more information will pop up.
    • Manually check for an update, in case you have dismissed the notification, or the system does not show it.
    Checking for update
    To manually check for an update, please follow the instructions.
    1. Go to "Settings" on your Android TV (ICON)
    2. Find Connected Devices
    3. Click on LINK BAR Remote
    4. Under the Update firmware, if there is an update available, you will see it under the name.

    The latest firmware version for your remote control is 1.27 (Changes to firmware numbers will change in the future).

    5. Confirm the update for your remote control. The system ill download the files, and automatically start to update your remote.
    5.1 NOTE: The battery needs to have more than 20% power left. If your remote is under 20%, you need to change the batteries, as this may break the remote control device.
    6. When the update is ongoing, you must keep the remote control near the LINK BAR. This is because the remote is using Bluetooth to communicate with the system, and updating the device happen through Bluetooth connection. The update may take around 10 minutes or less.
    7. When update is complete, this message "Remote is up to date," is visible, and you have the latest firmware.
  • You can update our Quantum 600 and 800 using the QuantumENGINE software on your PC.
    To update the headset, go to SYSTEM SOFTWARE tab, find section HEADSET, and press CHECK FOR UPDATE and then INSTALL UPDATE.
  • To turn on/off the TV, the recommended control is “OK Google, turn on”/”OK Google, turn off.”

    Note that this depends on your TV manufacturer and if they support this via HDMI CEC (This works only for HDMI connection).
  • 1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
  • Press and hold the Lightshow button for more than 2 seconds to turn off the Lightshow.
  • Once an alarm is set and starts to ring, it can be snoozed by tapping the large central knob/button on the top of the unit (circled in yellow in the image below). If this button is held for more than 2 seconds it will turn off the alarm.
    JBL_HORIZON2BUTTONCrop

    The duration of the snooze cannot be changed and is fixed to 9 minutes. The alarm will continue to ring for 3 minutes and if not turned off or snoozed, it will automatically snooze after this time. It will automatically snooze for a maximum of 3 times, but if the snooze button is used before this occurs, the alarm can be snoozed an unlimited number of times.

    Once snoozed, the display shows the time that the alarm will next ring.

    To keep the radio playing after the alarm is turned off, press one of the 3 preset buttons or the DAB/FM button as desired.
  • The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.

    Switching between voice assistant #1.png

    You can change the default assistant in the ‘My JBL Headphones’ app:
    1. Open the My JBL Headphones app on your device.
    2. Select the headphones you are connected too.
    3. Go to Settings by clicking the symbol in the top right corner.
    4. Select Voice Assistant.
    5. Now you can select your preferred voice assistant.
    Switching between voice assistant #2.png

    Your headphones may restart after switching Voice Assistant.
  • Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.
  • Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off  and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.
  • Our new JBL Link Music and Link Portable both support Apple AirPlay 2. Pick up your Apple device, use your favorite music streaming service, and connect to the JBL speaker! Please note: before using Apple AirPlay 2, you will need to install it on your WiFi network, either using the Google Home app or Apple Home app ( your choice! ).
  • To show the current firmware version on your JBL TUNER device, go through the following steps.
    1. Turn on the JBL TUNER.
    2. Press and hold this three-button combination: DAB/FM+ Volume+ and Preset 5, simultaneously for 3-4 seconds.
    3. In the display, you will see a combination of letters and numbers. This is the current software version.
    4. See picture below as illustration.
    Tuner Software

    The new firmware version released is V.0.0.57 (shown in the picture above).
    To get the latest version, ask our customer service for a guide and an upgrade file.

     
  • Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.

    Check that the PC is using the correct recording device.

    1. Go to Control Panel

    2. Select  Sound 

    3 Select  Recording

    4. Make sure to select the proper recording device.
    1. Right-click on it Quantum headset.
    2. Now select "Set Default Device" or "Select Default Communication Device"
    5. Check the microphone levels by right-click on your Quantum headset.

    6. Go to Properties

    7. Chose Levels and adjust accordingly
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