How To
How To
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Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.Was this helpful? Thank you for your feedback!
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Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're using the USB dongle, check that the correct playback device is selected under Control Panel > Sound > Playback. Select the proper playback device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.
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Ensure that the correct device is selected as the default device under Control Panel>Sound>Playback. Make sure the on headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.Was this helpful? Thank you for your feedback!
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We've intentionally designed the flip-up boom mic to stay affixed to the headset. We know from experience that losing or breaking the detachable mic is never fun. Therefore, we designed the mic to fold neatly into the headset - this design also allows the mic to automatically mute when elevated. If you're wanting a detachable mic, please check out the Quantum 100 or the Quantum ONE.Was this helpful? Thank you for your feedback!
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If you are having difficulty with the noise cancelling feature while on your PS4, please check your side tone setting in QuantumENGINE by connecting your Q800 to your PC. Please note that ANC will not work properly if the mic is on and sidetone is greater than 0. We recommend either muting the mic or change the sidetone in the JBL QuantumENGINE to 0.Was this helpful? Thank you for your feedback!
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Yes, rinse it under a faucet or under the shower, but not under full water pressure.Was this helpful? Thank you for your feedback!
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If you find yourself encountering audio dropouts or interference coming from your surround speakers when they are not docked on the main unit, here are a couple of tips to try to remedy that.
1. Try moving any wireless routers that are near the sound bar further away.
2. Reboot router so it can auto select a new frequency channel, since the sound bar and router may be on the same channel resulting in audible interferences
3. Re-position the surround speakers so they are closer to the main unit.
4. Re-calibrate the surround speakers
5. Adjust the volume on the sound bar and gradually raise the volume, if driven to hard the sound bar speakers can distort
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When you are installing new apps or adding content to your LINK BAR, the system may be a bit slower when dealing with multiple things.
Here is a couple of things you should know.- You need a speedy internet connection to download all the content you added.
- Wait for everything to be finished, then you can enjoy the system without any issues.
- Reboot LINK BAR after installing all apps. A fresh reboot can help and enhance performance.
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This is most likely due to CEC function. Some our soundbars supports CEC commands from your TV, and if some CEC commands will make the speaker react in a way you do not like, we suggest you disable all CEC functions from your TV. Please note, that your Soundbar will not turn on when your TV is turned on, due to disabling the CEC function.Was this helpful? Thank you for your feedback!
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Some mobile phones, tablet computers or laptop computers will react to the powerful magnetic field from the loudspeaker drive units that are right beneath the top panel. Some have magnetic sensors built in, which means that covers with magnets in the lid can turn the phone ON when the cover lid is opened, and turn it OFF again when the lid is closed. Such phones may turn off if placed on certain portions of the top panel. Other devices are simply sensitive to magnetic fields. You can move the device around on the top of your L8 or L16 speaker, to check if some locations are better than others. The magnetic fields are most powerful near the front panel, where the speaker units are mounted. If you cannot find a location which works, your particular phone, tablet or laptop cannot be used while resting on the top panel of your speaker. There are no reports of damage to any devices because of this phenomenon.Was this helpful? Thank you for your feedback!
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Our Control X Wireless speaker has two different patterns for switching on, when using either battery or AC power. When using battery, turning on one speaker in either stereo mode or association mode (4 speakers connected), all will turn on simultaneously, no matter which is primary or secondary. When connected to AC power, switch on the primary speaker in stereo or associated mode, and the secondary speakers will follow. If you have associated speakers stereo or 4 speakers connected, then you have to press primary speaker's power button for more than 2 seconds, then the primary will send signal to secondaries, and they will wake up. It takes approx. 30-60 seconds before all are switched on. If your press it too short (less than 2 seconds), the primary speaker will not "pair" the secondary speakers together. Switch off the primary and start over again.Was this helpful? Thank you for your feedback!
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There are two ways to blow speakers. The first is the one we all know and understand. If you pump 500 watts into a speaker that is only rated at 100 watts, kaboom, it blows up. As a result, very few of us do this. So then why are all of these poor, helpless speakers blowing up? Because of the second reason, under-powering. It's really a misleading term, but let's try to explain. First let's take it to the maximum. Example: You have a 1000 watt speaker and a 100 watt amplifier. The way you like to listen to music requires 300 watts. Typically, you will ask your amp to put out that 300 watts that you want to hear. The amp will do it, but it will clip and distort. Unfortunately, the human ear can't hear distortion until it reaches almost 10%. By that time it's usually too late. The speaker keeps trying to reproduce this distortion that it's not capable or reproducing and eventually it blows (usually the tweeter fails first). If you are blowing speakers with an amp that has a power rating lower than your speakers, you are pushing your amp too far, causing it to clip, and blowing speakers. If you are pushing your system too hard, it is suggested that you realize your systems limitations or recommend that you get a more powerful amplifier. Please realize, if you only buy speakers that will handle more power and not a more powerful amplifier, you won't solve the problem. The speakers will still blow, because it is distortion that is blowing them, not too much power.Was this helpful? Thank you for your feedback!
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