How To
How To
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The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.Was this helpful? Thank you for your feedback!
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Button 1 - Answer phone or 1 click: Play/Pause, 2 clicks: Skip to next, 3 clicks: Skip to previous.Was this helpful? Thank you for your feedback!
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To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”Was this helpful? Thank you for your feedback!
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To skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.Was this helpful? Thank you for your feedback!
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To restore your JBL Rallybar/S/XL to factory settings, Press + and ⏵ buttons simultaneously for 10 seconds.
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QUANTUM TWS
Software Update Release Notes
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Version: 4.2.0
Release Date: January 10th, 2025
Release Media: OTA (over the air) Update via JBL Headphone App or Quantum Engine
What’s New
- Stability and performance improvement
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Version: 3.8.2
Release Date: Nov 20, 2023
Release Media: OTA (over the air) Update via JBL Headphone App or Quantum Engine
What’s New
- Updated BT name from "JBL QUANTUM TWS" to "JBL Quantum TWS"
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It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
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QUANTUM STREAM WIRELESS
Software Update Release Notes
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Version: 3.1.0 (Lightning)
Release Date: November 22nd, 2024
Release Media: OTA (over the air) Update via JBL Headphone App
What’s New
- Stability and performance improvement
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Version: 2.9.0 (Lightning) ; 3.3.0 (USB-C)
Release Date: February 26, 2024
Release Media: OTA (over the air) Update via JBL Headphone App
What’s New
- Stability and performance improvement
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QUANTUM STREAM TALK
Software Update Release Notes
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Version: 1.4.9
Release Date: January 13th, 2025
Release Media: OTA (over the air) Update via JBL QuantumENGINE
What’s New
- Zoom USB Certified
- Stability and performance improvement
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QUANTUM STREAM STUDIO
Software Update Release Notes
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Version: 1.4.9
Release Date: January 13th, 2025
Release Media: OTA (over the air) Update via JBL QuantumENGINE
What’s New
- Zoom USB Certified
- Stability and performance improvement
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QUANTUM STREAM
Software Update Release Notes
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Version: 1.3.3
Release Date: June 21, 2024
Release Media: OTA (over the air) Update via JBL QuantumENGINE
What’s New
- Fixed RGB-lighting setting being saved correctly
- Fixed volume increasing sporadically
- Changed manufacturer name to "Harman International Inc" on MacOS
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QUANTUM ENGINE
Software Update Release Notes
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Software Version: V1.2.8 (MAC only)
Release Date: July 8, 2024
Release Media: Apple Store
What’s New- Improve FW upgrade stability for Quantum 810, Quantum 910, Quantum 910P & Quantum 910X
Software Version: V1.19.0.2025
Release Date: June 20, 2024
Release Media: Website & Quantum ENGINE
What’s New- Extend support for Quantum 50C & Quantum 360 Wireless
- Add max volume indicator feature for Quantum Stream Wireless
- UI improvements for better user experience
Software Version: V1.18.0.1985
Release Date: January 5, 2024
Release Media: Website & Quantum ENGINE
What’s New- UI improvements for better UX
- Add support for Quantum Stream Studio & Quantum Stream Wireless
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Software Version: V1.11.0.1511
Release Date: September 19, 2022
Release Media: Website & Quantum ENGINE
What’s New- Improved firmware stability upgrading process flow for the QUANTUM 910.
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Software Version: V1.11.0.1510
Release Date: August 24, 2022
Release Media: Website & Quantum ENGINE
What’s New- Added support for the new QUANTUM 910 Wireless Headphones
- Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
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