How To

Support Overview / How To

How To

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The Control X is an outdoor speaker, can I place it where ever I want?

The JBL Control X is built for outdoor and indoor purposes. If you are placing the JBL Control X outdoor, please be aware that it should not be exposed to directly to the elements (rain, snow, sunlight). We advise you to place the speaker under a roof so the connections on the back won't be exposed to outside sources. If you have placed it correctly under a roof, they can outlast all types of weather.

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The Bluetooth pairing acknowledgment signal is very loud. Is it possible to reduce the volume of this signal, or will there be a software upgrade that changes the volume?

It is true that some Bluetooth products have a very loud BT acknowledgment tones. We are sorry, but the level of such tones cannot be changed, and no software solutions will appear.

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The best way to clean your LINK BAR

To clean your LINK BAR, use a soft dry Microcloth to remove dust and dirt.
We wouldn't recommend using any alcohol as it may harm the product.

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The audio is not centered to my monitor, what should I do?

If the audio is not centered to your monitor, then you can re-center your headset by doing the following: 1. Position yourself in front of your monitor. 2. Press the re-centering button on the side of your headset (button that looks like a circle) 3. The head-tracking sensor will start the automatic calibration.

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The app does not open if the headphone is not ON. Is this correct?

Yes, the app only works when the headphone is powered ON and paired to a source device that has the app available.

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The 4 LED dots change to amber on my JBL LINK 10, 20, 300 or 500 speaker. What does this mean?

The amber LED lights indicate that you have muted the microphone and the Google Assistant. The JBL LINK will not react to any voice keywords unless you unmute the microphone.

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TalkThru Technology

To activate TalkThru Technology, press the LEFT ear for a short press for 1 Second which allows you to clearly hear others for quick conversations without removing headphons. Music volume level should lower when TalkThru is engaged. Press again for 1 second to turn off Talk Thru.

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TalkThru and Ambient Aware Information

With TalkThru Technology, music is lowered and speech is amplified so you can easily have quick chats. AmbientAware delivers a more immersive music experience while increasing ambient sounds, providing the safety of hearing your surroundings. You can control them via the buttons on the ear cup and with the My JBL Headphones app

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T110BT Headphones: Power and Pairing Information

To power on the headphones, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audio chime and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the T110BT headphone. Once you select that option, you will hear the confirmation tone. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible tone and then the confirmation chime once it is connected. You will see the Bluetooth light alternate between red and blue when it is in pairing mode and then to a slow blinking LED blue light once it is connected to your device.

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Switching or Changing to a new Wireless Network
Switching to a new Wi-Fi network
1. Make sure your mobile device is connected to the same Wireless Network as your speaker.
2. Open your Google Home app
3. Go to Settings
4. Tap on Wi-FI Forget Network
  1. The current configuration is now forgotten.
5. In your Google Home app, you are forced back to the "Home Screen" and need to setup the device again.
6. Tap on
7. Find Add Set up device Set up new devices in your home
8. Follow the instructions given to add the speaker to your Wi-Fi network.
Lost connection or changed settings
1. Open the Google Home app
2. On the home screen, tap on AddSet up device Set up new devices in your home
3. Follow the instruction provided.
  1. Remember that your current room name is the same as before, as well as other settings made for the speaker. You are only switching to a new Wi-Fi.
4. In addition, you can click on Discovery in the bottom menu of the Google Home app.
5. Tap on the Setup The Card information would show your old speaker name. However, you can continue setting up the device following the instructions.
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Switching From AirPlay/Chromecast to Bluetooth in Streaming Apps
To switch from using AirPlay or Chromecast to Bluetooth, proceed with the following:
If this is your first time connecting the speaker via Bluetooth to your source device:
1. Press the Bluetooth button on your speaker. You should notice the button will begin flashing blue.
2. On your Bluetooth enabled source device, go to your settings
3. Make sure Bluetooth is turned on
4. Select your speaker from the list of available devices
5. Your speaker will change from flashing blue to a solid blue color once the speaker has been successfully paired.
If you have previously connected your source device to the speaker via Bluetooth:
1. Switch to Bluetooth input on the speaker by pressing the Bluetooth button.
2. Go to the settings of your source device
3. Make sure Bluetooth is enabled
4. Make sure your speaker shows as connected.
  1. If your speaker does not show that it is connected, click on the speaker from the list of devices
  2. If the speaker fails to connect after the previous step, you may need to select "forget this device" and proceed with the steps listed above.
5. Play music from the music streaming app via Bluetooth.
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Sweatproof Information (IPX4)

This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

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