How To
How To
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BAR 5.0 MULTIBEAM
Software Update Release Notes
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Version: 21-04-54-70
Release Date: January 29, 2021- Improved WiFi related services compatibility (for Chromecast, AirPlay and Alexa MRM) with phones and tablets.
- Improve Soundbar HDMI and eARC/ ARC Compatibility with TV.
- Improved LED Display messages.
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BAR 300 & BAR 500
Software Update Release Notes
------------------------------------------------------------------------Version: 24.27.31.80.00
Release Date: July 23, 2024
Release Media: OTA (over the air) Automatic UpdateWhat’s New
- Improve HDMI eARC/ARC compatibility
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Version: 24.15.21.80.00
Release Date: April 16, 2024
Release Media: OTA (over the air) Automatic Update
What’s New- Optimize network request
- Fix Smart Mode auto standby issue
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Version: 24.10.21.80.00
Release Date: March 25, 2024
Release Media: OTA (over the air) Automatic Update
What’s New- Improve calibration flow
- Add Amazon HD music support in JBL One App
- Improve HDMI eARC/ARC compatibility
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Version: 23.52.11.80.00
Release Date: January 3, 2024
Release Media: OTA (over the air) Automatic Update
What’s New- Enable PureVoice On/Off adjustment
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Version: 23.43.41.80.00
Release Date: November 16, 2023
Release Media: OTA (over the air) Automatic Update
What’s New- Upgraded Bluetooth to version 5.3
- Immersive Audio feature support
- SmartThings support
- Tidal Connect support
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Version: V 22.31.11.80.00
Release Date: August 08, 2022
Release Media: OTA (over the air) Automatic Upgrade and/or USB
Filename: JBL_Bar_300_500_ver_22.31.11.80.00
What’s New- Improved LED Display messages
- Improved Wi-Fi music streaming connectivity
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BAR 1300/1300X
Software Update Release Notes
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Version: V 24.33.31.80.00
Release Date: August 20, 2024
Release Media: OTA (over the air) Automatic Update
What’s New- Improve rear speaker charging performance when docked
Version: V 24.17.71.80.00
Release Date: May 10, 2024
Release Media: OTA (over the air) Automatic UpdateWhat’s New
- Improve calibration flow.
- Add Amazon HD music support in JBL ONE app
- Improve HDMI eARC/ARC compatibility
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Version: V 22.47.35.80.00
Release Date: November 29, 2022
Release Media: OTA (over the air) Automatic Update
What’s New
- Optimize the charging experience for the detachable surround speaker
- Improve sound bar HDMI compatibility with TV
- General software and performance improvements
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The Elite headphones are equipped with an auto off capability to preserve battery life when not in use. The headphones will automatically turn off after 10 minutes of inactivity: meaning no audio or voice. In situations where the user would like to enjoy the benefits of the ANC technology only - when not listening to music or talking on the phone , we advise to turn off the Auto Off feature in the app to keep the headphone running continuously.Was this helpful? Thank you for your feedback!
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AUTHENTICS 200/300/500
Software Update Release Notes
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Version: 24.43.21.50.00
Release Date: November 11th, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Increase EQ to 7 bands
- Add support for Spotifiy HiFi
- Improved software performance
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Version: 24.20.21.50.00
Release Date: May 23, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Add Roon Ready feature
- Add Spotify HiFi support
- Add AAC codec BT streaming support
- Fixed bugs
- Improved performance
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Version: 24.01.41.50.00
Release Date: January 16, 2024
Release Media: OTA (over the air) Automatic Update
What’s New
- Normalized volume level when using stereo pairing with AirPlay 2
- Add support for stereo pairing (Authentics 500)
- Fixed bugs
- Improved performance
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Version: 23.46.65.50.00
Release Date: November 27, 2023
Release Media: OTA (over the air) Automatic Update
What’s New
- Add support for stereo pairing (Authentics 200/300)
- Add support for Amazon HD Music (Dolby Atmos Music content supported on Authentics 500 only)
- Fixed bugs
- Improved performance
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Version: 23.33.55.50.00
Release Date: August 28, 2023
Release Media: OTA (over the air) Automatic Update
What’s New
- Add support for Amazon Alexa & Google Voice Assistant
- Add support for Dolby Atmos Music over Tidal inside the JBL One app (Authentics 500)
- Improve sound quality
- Bug fixes and improvements
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Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.Was this helpful? Thank you for your feedback!
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If you are having trouble with distortion or drop out, try the following suggestions:
Move the audio source closer to the speakers
Move the speakers closer to each other
Make sure the streaming speaker (host) only connects to one audio source, disconnect the Bluetooth connection between the streaming speaker (host) and other audio source
Make sure the audio source only connects with one streaming speaker (host), disconnect the Bluetooth connection between the audio source and other speakers
Restart both your speakers and the audio source
Make sure speakers are away from other sources of wireless signal – you could be experiencing interference
Re-pair the audio source with your speaker
If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speakerWas this helpful? Thank you for your feedback! -
No, the voice prompts are only available in English.Was this helpful? Thank you for your feedback!
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UA Train features an IPX4 rating which offers protection from a splash of water in any direction for at least 5 minutes. They cannot be fully submerged in water.Was this helpful? Thank you for your feedback!
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Unfortunately if these headphones are overexposed to sweat or water, it may compromise the controls or sound quality.Was this helpful? Thank you for your feedback!
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No. Only the front.Was this helpful? Thank you for your feedback!
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There are no additional ear tips for the Tune 205BT. These headphones do not feature different size ear tip variations.Was this helpful? Thank you for your feedback!
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