How To
How To
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The right ear cup features volume and (longer press) skip back/forward button, Aux input and USB charging port. On the left side ear cup the CLUB headphones feature the standby button, Bluetooth button and the Smart Ambient button (for Ambient Aware and TalkThru) or, with a longer, the ANC button. JBL has also placed an aux port on the left ear.
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The silicone ear-tips can be removed and washed in lukewarm water with a little dishwasher liquid. Do not put the headphones into water. Wipe them off with a damp cloth with mild solution of dishwasher liquid. The actual opening for sound can be carefully cleaned with a cotton swab and lukewarm water with dishwasher liquid. Make sure that no water floats into the headphone.Was this helpful? Thank you for your feedback!
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You will need to dry the charging port completely before plugging in power for charging.
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To charge the headphones, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly. Battery life can last for 10-hours per charge. You may recharge your earphones for another 40-hours playtime with the charging case. It takes 2 hours to fully charge the charing case.Was this helpful? Thank you for your feedback!
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Yes, you can use the headset while charging!Was this helpful? Thank you for your feedback!
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CHARGE 5 WI-FI
Software Update Release Notes
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Version: 24.25.41.60.00
Release Date: June 28, 2024
Release Media: OTA (over the air) Update
What’s New
- Add ambient sound playback feature for Moment Button - Forest, Rain, Ocean, Citywalk
- Add product registration support in One App
- Performance enhancement
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Version: 24.11.11.60.00
Release Date: April 9, 2024
Release Media: OTA (over the air) Update
What’s New
- Add Roon Ready feature
- Multi-Channel Bass optimization
- Performance enhancement
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Version: 23.43.41.60.00
Release Date: November 15, 2023
Release Media: OTA (over the air) Update
What’s New
- Add support for Immersive Audio feature
- Add support for TIDAL Connect
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CHARGE 5
Software Update Release Notes
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Version: 0.8.9.0
Release Date: January 15th, 2025
Release Media: OTA (over the air) Update through JBL Portable App
What’s New
- Updated standby time
- Improved Samsung TV compatibility
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1. In order to change the name of the speaker, you must first connect your speaker via Bluetooth and then download the JBL Connect app.
2. Once the app is downloaded choose app and wait for it to recognize your device.
3. Now that your speaker is highlighted, choose the gear located either below or to the right of the speaker image.
4. Once you choose the gear you will have the option to edit the name by clicking on the small pencil icon.
5. After you change the name, you will see a notification stating to "Reconnect to Apply New Name"
6. Go to your Bluetooth settings select "Forget This Device" and then reconnect to establish the new speaker name.Was this helpful? Thank you for your feedback! -
In the customized lightshow, you can select up to 3 patterns, however; the preset color cannot be changed. You can always adjust the lightshow brightness.
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On the bottom panel, rotate the battery cover into the unlocked position and remove the cover. Press the battery clip visible on the back side of the battery compartment to allow the existing battery to come out. Then insert the new battery in the slot with the + side visible (facing up), and install the battery cover again. Rotate the battery cover to lock it into place.
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You can change the JBL Pulse lightshow via JBL Portable app.
1. Connect the Pulse with your phone, open the JBL Portable app and wait for app to recognize your speaker.
2. Click the Lightshow button to enter the lightshow set-up
3. Swipe left and right to change lightshow
4. Swipe to customized page, to select your favorite pattern and customize your lightshow
5. Click the color wheel to change color or enter camera color picker
6. Click the brightness button to adjust brightness of the lightshow
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No. Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. This means you can use the headphones submerged to 1 meter depth, up to 30 minutes at a time. Also note that for normal swimming, you won't be submerged all the time, so the headphones should be waterproof for the duration of your swim.Was this helpful? Thank you for your feedback!
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