|Ear cushion material||PU Leather|
|Headphone cable length (cm)||133.4|
|Headphone cable length (ft)||4.4|
|Driver size (mm)||50.0|
|Driver sensitivity at 1kHz/1mW (dB)||96dB|
|Dynamic frequency response range (Hz)||20 Hz - 20 kHz|
|Number of drivers per ear||1.0|
Control Connect Specifications
|Bluetooth profiles||HFP v1.6, HSP v1.2, A2DP v1.2, AVRCP v1.4|
|Bluetooth transmitted modulation||GFSK,π/4DQPSK, 8DPSK|
|Bluetooth transmitter power||0-4 dbm|
Documents & Downloads
Quick Start Guide
What’s in the Box
- 1 pair of E55BT headphones
- 1 Detachable cable
- 1 Charging cable
- Warning card
- Warranty card
- Safety sheet
FAQs & How-Tos
Multi-Point Connection SupportThis product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.
To connect to two devices at the same time:
1. Power on your product.
2. Make sure that the device you wish to connect to has the BT settings on and within range.
3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection.
5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.
(Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)
Can I replace the ear pads on my E55BT?
No, the pads are glued to the headphone body, and must be replaced by a service technician.
Can I listen to music while charging my E55BT or E45BT?
Yes, but only via cabled connection. When you insert the USB charging cable, Bluetooth is switched off, so wireless listening is not possible.
My JBL Headphone App Support
This headphone is not supported by the My JBL Headphone app.
How to avoid Bluetooth interference/interruptions:
Always have a clear line of sight between your Bluetooth device (speaker, headphones, etc.) and source device (Smartphone/tablet/PC, etc). Be aware of obstacles in front of your devices.
Try to shutdown products that have Bluetooth, but not are not being used. They are often the reason for interference even though they are not being used.
Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.
Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
Bluetooth signals cannot travel through water, which includes the human body. Make sure with Wireless Headphones to keep your Source device and the receiver on the same side of your body.
Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
Pairing issues with a Smartphone or Tablet:
- First, try to restart the Bluetooth connection on your source device (Smartphone/tablet/PC) by switching Bluetooth off and on again with a short pause in between.
"Forget" (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with our product.
Try to restart the source device(Smartphone/tablet/PC) by powering it off and on again, and after restarting try to establish a Bluetooth connection to your product.
If the above does not work, then try to restart your product (Portable speaker, Headphone) by turning it off and on again.
Press and hold down the Bluetooth button on your device (Portable speaker, Headphones) to initiate pairing mode again.
Go into the Bluetooth settings on your Smartphone/tablet or PC to start the pairing process.
You should now have a successful pairing with our device, but if you are still experiencing issues then contact us again.
Pairing issues with a Computer or PC:
In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).
The driver (software) should support the following Bluetooth protocols, to be able to play music/sounds from your Computer/PC/Laptop:
A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.
AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device
Always get the latest driver version available for your Computer/PC/Laptop.
To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, contact their support.
The standard drivers provided by Microsoft/Windows systems are often not correct, and will result in error messages (such as having to enter a PIN code), or pairing not working.
What is Bluetooth technology?
Bluetooth technology is a wireless technology that exchanges data (Music etc.) over short distances from a mobile device.
Bluetooth range depends on your surroundings (reflection from objects) and what chipset is being used (some can go 1 meter, 10 meters or 100 meters).
Our Bluetooth devices typically supports up to 10 meter distance from the source device.
Explaining the different Bluetooth profiles used in our devices:
Many of our Bluetooth devices have a specification sheet like Bluetooth Profiles Supported: A2DP v1.5/AVRCP v1.6. These are the protocols that a specific Bluetooth speaker or Headphone device is compatible with. This might look too technical for some customers, but all you need to know is that Bluetooth Speakers and Headphones they are the only ones with these profile that you need to be aware of:
A2DP – A2DP stands for ‘Advanced Audio Distribution Profile’ and is a Bluetooth protocol that allows mobile users to stream high quality (stereo or mono) audio wirelessly. If you want to listen to your music on a pair of Bluetooth headphones or speakers, both devices need to support this.
AVRCP – AVRCP stands for ‘Audio/Video Remote Control Profile' and controls remote functions such as pause/start/skip/forward.
HSP – HSP stands for ‘Headset Profile’ and is a Bluetooth profile to enable a two-way wireless Headphone to be used with a Bluetooth smartphone. In our Headphones this is one of the most common Bluetooth profiles and supports simultaneous two-way (full-duplex) audio, but it does not support stereo audio.
HFP - HFP Stands for 'Hands Free Profile'. This profile provides the same abilities as HSP does, but adds abilities such as redial last number called, voice dialing and call waiting.
Note for HSP and HFP:
You can also use it with devices other than phones, like your Computer/PC with a Bluetooth Headphone that could be used with a Bluetooth-enabled PC and VoIP software to place an Internet phone call (NOTE: some PC software requires different drivers for specific purposes like SKYPE - Always refer to the manufacturer of the PC/Laptop for help with setting this up).
How long is the charging cable for E55BT?
The cable is 106 cm long, including the plugs (USB to Micro USB).
Can I connect to my Smart TV using Bluetooth?
If your smart TV has Bluetooth capabilities and has the version of 4.1 or higher, the headphones should connect without any issues.
Is the E55BT and over-ear or on-ear headphone?
E55BT is an over-ear headphone.
E55BT Headphones: Track Information
To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.
How do I see when my JBL E45BT or E55BT is fully charged?
While charging, the charging indicator diode is lighting constantly. When charging is complete, the light goes out.
aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.
Does the E55BT Quincy Edition headphone comes with a carrying case?
Yes, the E55BT Quincy Edition headphones feature a carrying case.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
How can I reset my JBL headphones?
With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.
How many hours can I expect on a full charge?
You can receive up to 20 hours of playback time. Please keep in mind that the level of volume at which you are listening to the device to can effect the longevity of the battery life.
Waterproof InformationThis headphone does not have any IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to the headphones.
How do I power on and pair the E45BT/E55BT headphones?
Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.
What is the weight of E55BT?
Weight is 235g without any cables.
Are the materials used in the E45BT/E55BT non-leather?
Yes. Our E series headphones are made with synthetic protein leather.
Do I have the option to control the volume from the detachable inline remote cable?
Unfortunately, there is no volume control on the inline microphone. You have the options to answer phone calls, skip tracks and pause and play.
Can I connect to multiple devices on the E45BT/E55BT?
Yes. The E45/E55BT headphones have the ability to pair and connect to two devices at the same time.
How do I turn off my E45BT or E55BT?
The on/off button is a spring-loaded slider button. Press the button upwards against the spring pressure, and hold it there for about three seconds. Now you will hear the "off" prompt sound in the headphone speakers, and the LED light goes out. Now the headphones are switched off. Please note that if you do not play music or press any button for about 10 minutes, the headphones will switch off automatically.
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