JBL EVEREST™ 310
|Ear cushion material||PU Leather|
|Driver size (mm)||40.0|
|Driver sensitivity at 1kHz/1mW (dB)||96dB|
|Dynamic frequency response range (Hz)||10Hz-22kHz|
|Number of drivers per ear||1.0|
Control Connect Specifications
|Bluetooth profiles||HFP v1.7, HSP v1.2, A2DP v1.3, AVRCP v1.6|
|Bluetooth transmitted modulation||GFSK,π/4DQPSK, 8DPSK|
|Bluetooth transmitter power||0-4 dbm|
Documents & Downloads
Quick Start Guide
What’s in the Box
- Detachable remote cable
- Charging cable
- Carrying case
- Warning card
- Warranty card
- Safety sheet
FAQs & How-Tos
Learn how to troubleshoot your Google Assistant device when it won’t play the song, playlist or artist you’re asking for.
I cannot activate Google Assistant when touching the dedicated button, why?
It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.
How does ShareMe work?
For models E40BT and E50BT Connect the first headphone by BT to your mobile device Tap the ShareMe button once Tap the ShareMe button on the 2nd headphones twice ( ! ) The headphones will connect to each other. When changing volume on source device, or BT connected headphones, the volume will only change on THAT headphone ( and in some cases the source device, like iOS devices and newer Android ), not on the one connected via ShareMe. When changing volume on a via-ShareMe-connected headphone ( 2nd ), it will not change volume on source device, or on the BT-connected headphone. To sum up, both headphones have their individual volumes. For Everest models ( not ELITE ). Connect the headphones by BT to your mobile device Put the 2nd device ( speaker, headphones as long as they have Bluetooth ) in "BT discovery mode" Press the ShareMe button on the Everest headphone ( button marked with a little "s" ) The Everest will connect to BT device. (Please note that you may not be able to pair from the Everest to the Everest Elite models, or if you can pair, you may have dropouts in sound). When changing volume on source device, or Everest, the volume will only change on the Everest ( and in some cases the source device, like iOS devices and newer Android ), not on the device connected via ShareMe. When changing volume on via-ShareMe-connected BT device ( 2nd ), it will not change volume on source device or Everest. Please note that it is NOT possible to use ShareMe if you are listening to analog signal via cable. Bot the E-series and the Everest models will switch off the Bluetooth circuits as soon as you insert the audio cable, so re-transmission is not possible.
How do I reset my JBL Everest 310, 710 and 750 Elite headphones?
With the headphones switched ON, press VOLUME + and VOLUME - , and hold them for 5 seconds. Your headphones are now reset to factory settings. This is true for Everest 310, 710, Elite 750, 310GA and 710GA.
Waterproof InformationThis headphone does not have any IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to the headphones.
What is the requirement for the JBL Everest GA series?
These are the supported languages for the Everest GA series.
- English (US, UK, CA, IN, AU)
- French (CA, FR)
- Portuguese (BR)
How do I power on and pair the Everest 310/710 headphones?
Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.
What is the Google Assistant?This video explains what the Google Assistant is and how you can use it in your daily life together with Harman / Kardon Citation or JBL LINK products.
My JBL Headphone App Support
This headphone is not supported by the My JBL Headphone app.
Are the materials used in the Everest 310/710 headphones real leather?
No. Our Everest series headphones are made with synthetic protein non-animal leather.
How do I skip tracks on the Everest 310/710 headphones?
To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.
How do I turn off the Google Assistant on the JBL Everest 310GA and 710GA?It is not possible to turn the Google Assistant feature off on the headphones, but if you turn off GA on your phone, the headphones won't trigger. On the Everest GA models, the Google Assistant feature is in fact than an extension of your phone, so once you connect to your phone via BT, when you touch the right ear pod, it commands your phone to open the "Hey Google" command.
The only way to stop that from happening is to change the Google settings on your phone to deactivate Google Voice Match, or deactivate Google Assistant entirely.
How to play music and more with your Google Assistant enabled smart speakerThis video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.
Does the audio cable on the Everest 310/710 feature volume control?
No the audio cable included with the Everest series headphones is a one button microphone that features pause/play, track control and gives you the ability to answer and hang up phone calls. You are able to control the volume when the headphones are connected through bluetooth.
Can I connect to multiple devices at the same time on the Everest 310/710 headphones?
To pair and connect to a different device, press and hold the bluetooth button located on the bottom of the right ear cup until you hear the audible voice stating "looking for device." Make sure the the device you are trying to connect to are in search mode. The headphones should display on "Discoverable Devices" within 2-3 seconds. Choose the Pair option and you should hear the audible voice state "connected" and the LED light should transition into a slow blinking blue light.
Do the Everest Series headphones support AAC or aptX?
Sorry, neither AAC nor aptX are supported.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.
Can I replace the ear pads on the Everest 310/710 headphones?
No, the pads are glued to the headphone body, and must be replaced by a service technician.
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