JBL Tune 215TWS

JBL Tune 215TWS

True wireless earbuds

Sold from 2020 until now

Getting started with your JBL Tune 215TWS

Getting started with your JBL Tune 215TWS

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Documents & Downloads

Product Specifications

Driver size (mm)
6
Driver sensitivity at 1kHz/1mW (dB)
101
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
16
Number of drivers per ear
1
Charging Case Weight (oz)
1.8
Earpiece Weight (oz)
0.4
Charging Case Weight (g)
51.3
Earpiece Weight (g)
10.8
Bluetooth version
5.0
Bluetooth profiles
A2DP 1.3, AVRCP 1.6, HFP 1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power
0 - 6dbm
Charging time (hours from empty)
2
Maximum play time (hours)
5
Voice Assistant integration
Yes
Built-in Microphone
Yes
Hands Free Call
Yes
JBL Pure Bass Sound
Yes
True Wireless
Yes
Wireless
Yes
Charging case
Yes
Rechargable battery
Yes
Bluetooth
Yes

Stay Connected, Stay Wireless.

Feel at one with your music and your world, with no wires holding you back. Your favorite music sounds better with JBL Pure Bass. Ultra-comfortable, the JBL TUNE 215TWS headphones keep you on top of your world, for 25 hours. Easily manage calls and Voice Assistant from either earbud or both with Dual Connect. And save battery life, so that you can listen longer or quickly recharge with USB type-C.

JBL has been powering festivals and concerts around the world for decades. Now let JBL bring your own world to life with incredible Pure Bass sound.
Tangled in your bag, caught in your jacket or stuck in your hair, wires can get in your way. Experience total freedom with no cords with the True Wireless JBL TUNE 215TWS earbuds.
With up to 25 hours (5 hours from the earbuds and 15 hours from the case) of battery life, you can listen all day and all night. Keep your own private concert going for as long as you can keep up.
Left ear, right ear, both ears? The power of Dual Connect gives you the choice to seamlessly enjoy music or make calls with either one or both buds. And the battery life keeps up with you, as you can keep one earbud charging, while using the other one.
What works for you? With different color options, you'll be able to find the perfect pair of earbuds to match exactly who you are.
No detail left to chance. The charging case for the JBL TUNE 215TWS is as thoughtfully designed as the earbuds it holds, with a shape inspired by a river stone, a soft body, and a curved lid that pops up to give you fast access to your buds.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
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    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • 1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
  • This headphone does not feature volume control. You must manually control volume from your device.
  • This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

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