Reflect Response

Quick Start Guide & Downloads

FAQs & How-Tos

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aptX Audio Codec Support

This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.

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Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

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How do I activate voice command?

Tap and hold the right earpiece for 4 seconds.

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How do I connect my Reflect Response to my source device?

Make sure the headphones are completely shut off and proceed to press and hold the power button for 4-6 seconds. You will see the LED indicator light flash red and blue when the headphones are in paring mode. Make sure that Bluetooth is enabled on your listening device and look for “JBL Reflect Response” in the Bluetooth device list. Select “JBL Reflect Response” to connect. After the headphones are connected with a listening divine you will not need to reconnect them, your device should automatically connect to the headphones when both items are on.

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How do I connect to a different device?

Make sure that the headphones are turned off. Press hold the power button for 3-5 seconds until you hear the audible voice stating “looking for device” You will see the LED lights flash red and blue as it is searching for a new device to connect to. Make sure the device you are trying to connect to is in search mode and it should recognize the device within a few seconds.

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How do I control the volume?

Unfortunately, the JBL Reflect Response does not feature volume control.

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How do you charge it?

You charge the headphones by plug the USB charging cord into the micro USB port underneath the right side of the neck band. Plug the other end of the charging cord into a USB port.

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How do you lock the device?

Tap and hold the left earpiece for 4 seconds.

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How do you track backward?

Tap and hold the left earpiece for 2 seconds

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My hair or cap activates the touch system on my Reflect Response. How can I avoid this?

A certain degree of sensitivity is necessary to make the response system function. In some cases, hair or a cap touching the sensor plates can activate the system, even if you do not want it. The solution is to lock the sensor system. Put your finger on the left sensor plate, and hold it there for more than 4 seconds. Now the sensors are locked, and the problem is solved. Unlocking is done the same way.

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