JBL Live 300TWS

True wireless earbuds

Getting started with your JBL Live 300TWS

Documents & Downloads

Product Specifications

Driver size (mm)
5.6
Driver sensitivity at 1kHz/1mW (dB)
95
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
16
Number of drivers per ear
1
Charging Case Weight (oz)
1.9
Earpiece Weight (oz)
0.5
Charging Case Weight (g)
53.7
Earpiece Weight (g)
13.6
Bluetooth version
5.0
Bluetooth profiles
A2DP 1.3, AVRCP 1.5, HFP 1.6
Bluetooth frequency
2.402 GHz – 2.480 GHz
Bluetooth transmitted modulation
GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power
0 - 13dbm
Charging time (hours from empty)
2
Charging case battery life (max hours)
14
Maximum play time (hours)
6
IP Code
IPX5
Charging cable
Yes
Voice Assistant integration
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Hands Free Call
Yes
JBL Signature Sound
Yes
Sweat Proof
Yes
TalkThru
Yes
True Wireless
Yes
Touch Control
Yes
Wireless
Yes
Charging case
Yes
Speed charge
Yes
Rechargable battery
Yes
Bluetooth
Yes

Always connected to your music, and your world.

Own your space. Stay connected to your music and your world with JBL LIVE 300TWS in-ear headphones. True wireless and free from wires for ultimate freedom, with incredible JBL Signature Sound. Tune in or out with noise control, stay alert to your surroundings with Ambient Aware or use TalkThru to chat with friends, all without removing your headphones. Hey Google (*) and Alexa (**), hands-free calling, volume and noise control are all accessible via the touch controls for extra convenience. Speed charge gives you a boost fast, so you will never be without your music. Choose from a range of colors to find your perfect pair. Small in size, not power. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

Small in size, but packing serious power, JBL LIVE 300TWS headphones deliver the audio you expect from JBL.
Control the world around you. Instantly move from absolute music immersion to focus on your surroundings with Ambient Aware. Chat with your friends without removing your headphones with TalkThru. Just swipe on the earbuds to activate them.
Never be without your music. JBL LIVE 300TWS headphones give you up to 6 hours of playback on a single charge. Pop them into the charging case for an additional 14 hours (max) of listening. Get up to a one-hour boost in just 10 minutes.
JBL LIVE 300TWS headphones are totally wireless, with nothing to hold you back or tie you down.
Wherever you are in the world, and whatever you are doing, take your music along for the ride and stay connected with perfect, stereo clear calls with no background noise. Discover total listening freedom with hands-free functionality and no distractions with all-access touch control.
Voice Assistant gives you the convenience of the Hey Google (*) and Alexa (**) in your ears, making it even easier to get what you want. Choose yours with the My JBL headphones app and you are all set. Just swipe on the earbuds to activate them. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Pick the pair that suits you. JBL LIVE 300TWS headphones are super stylish, and come in a range of colors.
Listen all day in complete comfort. JBL LIVE 300TWS headphones have four available sizes of wing fin stabilizers.
Never let bad weather or a tough workout hold you back. JBL LIVE 300TWS headphones are sweat-proof and water-resistant with an IPX5 certification.
Thanks to Fast Pair enabled by Google, your JBL LIVE 300TWS are connected to your Android device the second you take them out of the case. You can also pair multiple devices just by tapping on the devices’ screen.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
    needed-tools.png
    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • Visit the App Store and download the ‘Amazon Alexa’ App.

      Set up Amazon Alexa #1.png
    1. Click the Plus(+) button on the top right of the screen.
    2. Then select ‘Add Device‘.
    3. Select headphones from the list and then choose your Headphones from the list of available devices.
    4. Follow the rest of the instructions in the Alexa App to complete the setup.
  • If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #5.png
    Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
    Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • Visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #1.png
    Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
      Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
    * Location
    Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
    Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
    Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
  • To re-establish the functionality of the Advanced Swipe Controls (details in the image below), first update the My JBL Headphones app in the Google Play/App Store.
    After the installation is completed, pair the earbuds to your phone/tablet through Bluetooth and open the app.
    The earbuds will be detected and displayed in the app and you should see that a Firmware update is available.

    L300TWSFAQ.png
    Note: Advanced touch controls are deactivated by default, in the My JBL Headphones app go to Settings Settings.png once your earbuds are displayed, then select Gestures and enable Advanced Swipe Controls. You can now select each function and assign it to a specific gesture.

    HPAPPSW1.png HPAPPSW2.png
    HPAPPSWIPE1.png HPAPPSWIPE2.png
     
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