JBL Live Pro 2 TWS

JBL Live Pro 2 TWS

True wireless Noise Cancelling earbuds

Getting started with your JBL Live Pro 2 TWS

Getting started with your JBL Live Pro 2 TWS

Quick Start Guide

Get up and running in no time with our easy-to-follow Quick Start Guide

Product Registration

Register your product

Do you own this product? Register it here! And claim your warranty or service easily

Register now

Documents & Downloads

Product Specifications

Driver size (mm)
11
Number of Microphones
6
Driver sensitivity at 1kHz/1mW (dB)
105
Dynamic frequency response range (Hz)
20 Hz - 20 kHz
Impedance (ohms)
16
Driver size
11 mm/ 0.43” Dynamic Driver
Earbud
4.8 g per pc (9.6 g combined)/0.01 lbs per pc (0.02 lbs combined)
Charging case
48.4 g / 0.106 lbs
Bluetooth profiles
A2DP V1.3, AVRCP V1.6, HFP V1.7
Bluetooth frequency
2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4 QPSK, 8DPSK
Bluetooth transmitter power
< 12 dBm EIRP
Bluetooth version
5.2
Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
10
Maximum play time (hours)
40
Bluetooth
Yes
Charging cable
Yes
Voice Assistant integration
Yes
Active Noise Cancelling
Yes
Adaptive Noise Cancelling
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Charging case
Yes
Hands Free Call
Yes
JBL Signature Sound
Yes
Multi-Point Connection
Yes
Rechargable battery
Yes
Speed charge
Yes
TalkThru
Yes
Touch Control
Yes
True Wireless
Yes
Water Resistant
Yes
Wireless
Yes
IP Code
IPX5
True Adaptive Noise Cancelling
Yes

Listen and be heard. All day, everywhere.

Stay in the groove all day long with stylish companions for work and play. JBL Live Pro 2 earbuds deliver up to 40 hours of incredible JBL Signature Sound (with 10 hours in the earbuds + 30 hours in the case), speed charging, and Qi-compatible wireless charging for when your batteries need a boost. True Adaptive Noise Cancelling eliminates distractions to give you totally immersive audio, while Smart Ambient keeps you alert to your surroundings. The stick closed design with Oval TubesTM ensure better noise cancellation and enhanced audio quality for those who prefer a cleaner aesthetic. Got something to say? Make clear, perfect calls with 6 beamforming mics or access your preferred voice assistant for seamless hands-free control and connection wherever life's adventures take you.

Nothing beats incredibly clear music and calls from 11mm dynamic drivers powered by JBL Signature Sound.
True Adaptive Noise Cancelling automatically adjusts to your surroundings, eliminating distractions for better sound wherever you are. Or use Smart Ambient when you need to focus on your environment, all without removing your earbuds.
Never miss a moment with 40 hours of Qi-compatible battery life (including 10 hours in the earbuds + 30 hours in the case). Need a boost? Just 15 minutes of Speed Charge gives you another four hours of playtime—fast.
Six beamforming microphones reduce wind and noise interference so your words always come through loud and clear. And with VoiceAware, you can choose how much of your own voice to hear by controlling the amount of mic input routed back into your earbuds.
Better shape, better sound. That's why JBL designed these headphones with Oval TubesTM and oval silicon tips for a perfectly snug fit. The stick closed design with oval tubes ensure better noise cancellation and enhanced audio quality for those who prefer a cleaner aesthetic.
Phone call in the middle of your favorite show? No problem. With Multi-Point connection, you can quickly and easily switch your headphone input from one Bluetooth device to another. You'll also enjoy quick, effortless pairing with any Android device as you shift between mono and stereo and your left, right, or both earbuds.
Activate the JBL Live Pro 2's features with the ease of touch control. Or simply speak up to activate your Hey Google (*) or Alexa (**). (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Whether you're hitting the gym or caught in the rain, you won't have to worry. IPX5 certification means JBL Live Pro 2 headphones are water resistant.
The dedicated app lets you select listening modes, adjust ANC or smart ambient levels, customize controls, and maximize comfort and audio quality—so you can always listen your way. You can also optimize the EQ curve while Voice Prompts in your own language help you to navigate through the features.

FAQs & How-Tos

7 results
  • Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
  • Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.

    Switching between voice assistant #1.png

    You can change the default assistant in the ‘My JBL Headphones’ app:
    1. Open the My JBL Headphones app on your device.
    2. Select the headphones you are connected too.
    3. Go to Settings by clicking the symbol in the top right corner.
    4. Select Voice Assistant.
    5. Now you can select your preferred voice assistant.
    Switching between voice assistant #2.png

    Your headphones may restart after switching Voice Assistant.
  • After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
      Trigger Alexa #2 FAQ.png

    Things to try
    • “What’s the weather?”
    • Play Niall Horan
    • Play NPR on iHeartRadio
    • Set a timer for 5 minutes
    • What new skills do you have?
    Stop Alexa when she talks
    While Alexa is talking, press and release the Action button then say “Stop”.

    For more information and things to try with Alexa, visit: www.amazon.com/alexadevices
  • After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
    Trigger Google - #1 FAQ.png
    Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones

    Get your notifications
    Double-tap the Action button.

    Stop your Google Assistant
    Touch the Action button.

    Reply to the message (where available)
    After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.

    For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones

     
  • First, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.
  • If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.

    https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a support agent
Call us now at: (800) 336-4525

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

Chat With Us

Chat With Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

message

Text Us

Text with a support agent via SMS at:
628-333-7807

Mon - Fri: 9:00 am - 8:00 pm (ET)