JBL Quantum 600 - Black - Wireless over-ear performance PC gaming headset with surround sound and game-chat balance dial - Hero JBL Quantum 600 - Black - Wireless over-ear performance PC gaming headset with surround sound and game-chat balance dial - Detailshot 2 JBL Quantum 600 - Black - Wireless over-ear performance PC gaming headset with surround sound and game-chat balance dial - Detailshot 4
JBL Quantum 600 - Black - Wireless over-ear performance PC gaming headset with surround sound and game-chat balance dial - Hero

JBL Quantum 600

Designed for immersion and performance, the JBL Quantum 600 2.4GHz wireless gaming headset gives you a clear edge over the competition with accurate and immersive sound. JBL QuantumSURROUND™ sound replicates a wider, more realistic spatial environment on your PC, so you never miss a detail. The voice focus boom mic enables clear communication with other players, while a DISCORD-certified game audio-chat balance dial allows you to easily balance chat and game audio levels. Leather-wrapped, memory foam ear cushions keep you comfortable, while a 14-hour (max) battery life enables cord-free, long-lasting gaming sessions. Dominate your opponents and gain a clear audio advantage with JBL Quantum 600 headset.

Product Specifications

General Specifications

Driver size (mm) 50

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 100
Dynamic frequency response range (Hz) 20 Hz - 20 kHz
Impedance (ohms) 32
Passive Frequency Response 20 Hz – 20 kHz
Active Frequency Response 20 Hz – 20 kHz

Dimension Specifications

Weight (g) 346
Weight (oz) 12.2
Charging Cable Length (m) 1.5
Charging Cable Length (ft) 4.9
Ear Cup External Height (in) 3.8
Ear Cup External Width (in) 3.4
Ear Cup Internal Height (in) 2.4
Ear Cup Internal Width (in) 1.8
Ear Cup Depth (in) 1.1
Ear Cup External Height (cm) 9.7
Ear Cup External Width (cm) 8.7
Ear Cup Internal Height (cm) 6
Ear Cup Internal Width (cm) 4.6
Ear Cup Depth (cm) 2.7
Audio Cable Length (ft) 3.9
Audio Cable Length (m) 1.2

Control Connect Specifications

2.4G Wireless transmitter power <4 dBm
2.4G Wireless modulation π/4-DQPSK
2.4G Wireless carrier frequency 2403.35 MHz - 2479.35 MHz
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Quantum 600 headset
  • 1 x Type-C to Type-A charging cable
  • 1 x 3.5 mm audio cable
  • 1 x USB wireless dongle
  • 1 x Windshield foam for microphone
  • 1 x Quick Start Guide
  • 1 x Warranty card
  • 1 x Safety Sheet
JBL Quantum 600 - What's in the Box

FAQs & How-Tos

Xbox Information
 All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

Please note: JBL QuantumENGINE is only available on PC.
 
What can you do with JBL QuantumENGINE software?
You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.
How to switch between Game and Chat balance
Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.
How to charge your Quantum headphone
The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.
Quantum Engine: Software Update Release Notes

QUANTUM ENGINE 

Software Update Release Notes 

Version 1.6.0.1053
Release Date: 1/21/21

 

  1. Welcome feature has been implemented.

  2. Surround Modes feature has been implemented.

  3. ANC/TT toggle has been implemented.

  4. The sidetone has been turned off by default for all models to avoid confusion.

  5. QuantumSURROUND/QuantumSPHERE quality & performance have been improved.

  6. Quantum 300 Mic Gain has been improved.

  7. Quantum 800 FW update reliability has been improved.

  8. Minor Bugs Fixed 

 


 
Does the Quantum headphone support the Mic monitoring feature?
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.
How to use your Quantum wirelessly
It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone.
Pairing Issues
Try a manual pairing of the headset and the dongle.
Hold the power button in the "On" position for 5 seconds on the headset, and then hold the button on the dongle for 5 seconds. This should force a manual pairing, allowing the PC to again recognize the headset.
Be sure to check multiple USB ports (to confirm it’s not an issue with the USB port).
If the dongle can’t be manually paired either, please contact customer support.
 
Which products are supported by the JBL QuantumENGINE software?
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
How to set up your microphone

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
FLIP DOWN.png


How to check your PC settings for the correct recording device
1. Go to Control Panel
Control panel.png
2. Select Hardware and Sound
Step 2.PNG
3. Click on Sound
Step 3.PNG
3 Select  Recording
Recording tap.jpg

4. Make sure to select the proper recording device.

  1. Right-click on it Quantum headset.

    Set default communication device.jpg
  2. Now select "Set Default Device" or Select "Default Communication Device"

    Set default communication device 2.jpg

5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
Properties.jpg

6. Choose Levels.
Levels 1.jpg

7. Adjust accordingly.
Levels 2.jpg  

Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
Volume issue Q800 - Part3.png

If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Volume issue Q800 - Part4.png

Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
Volume issue Q800 - Part5.png

How RBG lighting work for console games

JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.

 

Preserving the Battery Life
To increase battery life on your Quantum headphones, turn off your RGB lighting as this will help increase the wireless playback time. You can turn off the RGB in the QuantumENGINE or press and hold the mute button on the headset. 
Why are my headphones shown as “speakers” on Windows?

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

Using the Quantum headset while charging

JBL is committed to providing the most optimal consumer experience through superior immersive audio. Our Quantum 800/600 headsets are designed to be connected via 2.4Ghz, BT ( 800 only ) or 3.5mm jack. USB-C port is only designed for charging the internal 14hr battery and does not provide an audio connection. This is an intentional design decision.
 

QUANTUM ENGINE: Software Update Release Notes
QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1511
Release Date:  September 19, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Improved firmware stability upgrading process flow for the QUANTUM 910.

------------------------------------------------------------------------
------------------------------------------------------------------------


QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1510
Release Date:  August 24, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Added support for the new QUANTUM 910 Wireless Headphones
  2. Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
Microphone Sound or Distortion Issues
Make sure both the QuantumENGINE software and the headset's firmware is updated to the most recent version, and that the microphone is plugged all the way in.
No sound when playing or listening to music
Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 600 or Quantum 800 Game, right-click, and select "Set as Default Device". Check your headset's game-chat balance dial and ensure that the balance is correct. Check the JBL Quantum 600 or Quantum 800 Game device and make sure it is not muted or turned all the way down.
 
How to avoid WiFi interference for your headphone

You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

Hearing the difference between Stereo and Surround Sound
Non-removable microphone feature
We've intentionally designed the flip-up boom mic to stay affixed to the headset. We know from experience that losing or breaking the detachable mic is never fun. Therefore, we designed the mic to fold neatly into the headset - this design also allows the mic to automatically mute when elevated. If you're wanting a detachable mic, please check out the Quantum 100 or the Quantum ONE.
14 hours Battery-life without using RGB Lighting feature
Yes, it's 14 hrs with RGB off. You can also find the details on the box.
Mic Monitoring Support
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
PlayStation Information
The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
 All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.


Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle. 
How to update the headset
You can update our Quantum 600 and 800 using the QuantumENGINE software on your PC.
To update the headset, go to SYSTEM SOFTWARE tab, find section HEADSET, and press CHECK FOR UPDATE and then INSTALL UPDATE.

QuantumENGINE

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