JBL Quantum TWS
True wireless Noise Cancelling gaming earbuds
Sold from 2022 until now
Getting started with your JBL Quantum TWS
Quick Start Guide
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Product Specifications
- Driver size (mm)
- 10
- Active Frequency Response
- 20 Hz – 20 kHz
- Driver sensitivity at 1kHz/1mW (dB)
- 106
- Dynamic frequency response range (Hz)
- 20 Hz - 20 kHz
- Impedance (ohms)
- 16
- Charging Case Weight (g)
- 42.4
- Charging Case Weight (oz)
- 1.5
- Earpiece Weight (g)
- 11
- Earpiece Weight (oz)
- 0.4
- Bluetooth profiles
- A2DP V1.3, AVRCP V1.6, HFP V1.8
- Bluetooth frequency
- 2.4 GHz - 2.4835 GHz
- Bluetooth transmitted modulation
- GFSK, π/4 QPSK, 8DPSK
- Bluetooth transmitter power
- <12 dBm EIRP
- Bluetooth version
- 5.2
- Charging case battery life (max hours)
- 16
- Charging time (hours from empty)
- 2
- Maximum music play time with ANC off (hours)
- 8
- Maximum music play time with ANC on (hours)
- 5
- Maximum play time (hours)
- 16
- Maximum talk time (hours)
- 4
- True Adaptive Noise Cancelling
- Yes
- Bluetooth
- Yes
- Charging cable
- Yes
- Active Noise Cancelling
- Yes
- Adaptive Noise Cancelling
- Yes
- Ambient Aware
- Yes
- Built-in Microphone
- Yes
- Charging case
- Yes
- Hands Free Call
- Yes
- Rechargable battery
- Yes
- True Wireless
- Yes
- Wireless
- Yes
- IP Code
- IPX4
Sound is survival
Play anywhere and hear everything with JBL Quantum TWS. True Adaptive Noise Cancelling limits distractions as you immerse yourself in accurate surround sound. Or, if you need to jump back into the real world, JBL Dual Source lets you switch from game audio to incoming calls quickly and easily, while Ambient Aware keeps you alert to your surroundings. Compatible with all Bluetooth sources, transitioning between devices is seamless wherever your adventures lead. Easily Fast Pair with Bluetooth smartphones and establish low latency 2.4GHz connections to compatible devices with the included USB-C dongle in a charging case that adds 16 hours of power to the 8 in your earbuds.
Feel like you're stepping inside the game with JBL QuantumSURROUND* for immersive and accurate sound all around you. *JBL QuantumSURROUND is only available on PC in combination with JBL QuantumENGINE software. Check the connectivity guide for compatibility.
Establish low latency 2.4GHz connection to compatible devices with the included USB-C dongle that fits snugly in the charging case. The JBL Quantum TWS earbuds are compatible with all Bluetooth enabled devices, such as smartphones and tablets.
Never miss a call while defending the galaxy. After connecting via 2.4GHz lossless wireless to a compatible device, you can easily pick up an incoming call via Bluetooth and afterwards go back to your 2.4Ghz lossless wireless connection with JBL Dual Source.
Keep your head in the game with auto-calibration of JBL's True Adaptive Noise Cancelling. Or keep an ear on your real-world surroundings with Ambient Aware.
Whether you’re calling out commands or calling friends for a game, your voice will always come through loud and clear thanks to the 6 mics call quality with integrated beamforming technology.
Get your game on whenever you get the chance, day or night, rain or shine, with 8 hours of battery life and 16 in the case, plus a durable, lightweight, IPX4 water resistant design for comfort and safety on the go.
Need a real-world assist? Tap to talk when you're connected to your mobile device and get help from Hey Google and Alexa with Multi AI support.
Enjoy full control of your True Wireless Stereo sound anywhere. The JBL Quantum TWS is compatible with proprietary JBL Quantum PC software and JBL Headphones App, allowing you to adjust your EQ, microphone, and surround sound settings for a perfect gaming environment.
FAQs & How-Tos
13 results
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Yes, the Quantum TWS earbuds are compatible with the JBL Headphones app. It'll allow you to control EQ, ANC and Smart Ambient feature, Smart Audio & Gaming etc. for better experiences with your headset just like other JBL lifestyle products.Was this helpful? Thank you for your feedback!
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Place the USB wireless dongle in the USB-C connector of your device and place the earbuds in your ears. The earbuds will automatically connect to your USB wireless dongle. If the earbuds don't pair automatically you can manually pair them again by connecting the JBL Quantum TWS to a mobile device via Bluetooth and open the JBL Headphones app. Turn on the "Dongle Pairing" mode and then press the pairing button on the USB wireless dongle. (Note: USB wireless dongle needs to be connected to an activated device). You will get a message on your JBL Headphones app that the pairing is successful and then press "Understood".Was this helpful? Thank you for your feedback!
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If you are not using the microphone, make sure that any communication software such as Zoom, Skype, Discord, etc. are closed and that your microphone is muted. You can also take advantage of it's Dual Connect feature and place one of the earbuds in the charging case and speed charge the earbuds to extend the playback time.Was this helpful? Thank you for your feedback!
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When the earbuds are connected to the USB wireless dongle and Bluetooth connection at the same time, triple tab on the left earbud to switch between the two connections. You'll hear a tone after you triple tab the left earbud signaling the switching is in progress. If you receive an incoming call from your mobile device, you can double tap either earbud and the earbuds will automatically switch over to that connection while answering the call.Was this helpful? Thank you for your feedback!
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The JBL Quantum TWS works on most mobile devices, however, some mobile devices restrict the utilization of it's audio and microphone functions via USB-C causing there to be no audio or microphone operation. In these cases we recommend connecting to the earbuds using their Bluetooth connection.Was this helpful? Thank you for your feedback!
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You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.Was this helpful? Thank you for your feedback!
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QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version: V1.2.8 (MAC only)
Release Date: July 8, 2024
Release Media: Apple Store
What’s New- Improve FW upgrade stability for Quantum 810, Quantum 910, Quantum 910P & Quantum 910X
Software Version: V1.19.0.2025
Release Date: June 20, 2024
Release Media: Website & Quantum ENGINE
What’s New- Extend support for Quantum 50C & Quantum 360 Wireless
- Add max volume indicator feature for Quantum Stream Wireless
- UI improvements for better user experience
Software Version: V1.18.0.1985
Release Date: January 5, 2024
Release Media: Website & Quantum ENGINE
What’s New- UI improvements for better UX
- Add support for Quantum Stream Studio & Quantum Stream Wireless
------------------------------------------------------------------------
Software Version: V1.11.0.1511
Release Date: September 19, 2022
Release Media: Website & Quantum ENGINE
What’s New- Improved firmware stability upgrading process flow for the QUANTUM 910.
------------------------------------------------------------------------
Software Version: V1.11.0.1510
Release Date: August 24, 2022
Release Media: Website & Quantum ENGINE
What’s New- Added support for the new QUANTUM 910 Wireless Headphones
- Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
Was this helpful? Thank you for your feedback! -
It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
Was this helpful? Thank you for your feedback! -
QUANTUM TWS
Software Update Release Notes
------------------------------------------------------------------------
Version: 3.8.2
Release Date: Nov 20, 2023
Release Media: OTA (over the air) Update via JBL Headphone App or Quantum Engine
What’s New
- Updated BT name from "JBL QUANTUM TWS" to "JBL Quantum TWS"
Was this helpful? Thank you for your feedback! -
The JBL Quantum TWS supports two types of wireless connection at the same time. It's compatible with any Bluetooth compatible devices while the USB wireless dongle enables compatibility with PC/Mac, PS4/5, Nintendo SwitchTM, TV and iPads and AndroidTM devices with USB-Connection (Note: Type-C supports PS5 while type-A is compatible with all PlayStationTM model).
Was this helpful? Thank you for your feedback!
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