Support Overview / Headphones / Bluetooth / Wireless / JBL Tune 215BT

JBL Tune 215BT - White - Wireless Earbud headphones - Hero

JBL Tune 215BT - White - Wireless Earbud headphones - Front

JBL Tune 215BT

Introducing JBL TUNE 215BT wireless earbud headphones with JBL Pure Bass Sound. Thanks to the 16-hour battery life they can wirelessly stream high quality JBL Pure Bass sound and provide hands-free call management. Inside the premium housing is a pair of 12.5 mm drivers which will punch out some serious bass, while the soft, ergonomically shaped earbuds ensure the listening experience remains comfortable for long-listening hours. In addition, a three-button remote with mic on a tangle-free cable lets you control music and calls and access your devices' voice assistant. The multi-point connection allows you to never miss a call, making the JBL TUNE 215BT your everyday companion for work, at home and on the go.

Product Specifications

General Specifications

Bluetooth version	5.0
Driver size (mm)	12.5

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB)	118 dB SPL@ 1kHz 1mW
Dynamic frequency response range (Hz)	20 Hz – 20 kHz
Impedance (ohms)	20

Control Connect Specifications

Bluetooth profiles	HFP 1.7, A2DP 1.3, AVRCP 1.6
Bluetooth frequency	2.400 GHz - 2.4835 GHz
Bluetooth transmitted modulation	GFSK, _x005F_x001F_/4 DQPSK, 8DPSK
Bluetooth transmitter power	< 6 dBm

Please consult the documents for in-depth specs

Documents & Downloads

Gallery

JBL Tune 215BT - White - Wireless Earbud headphones - Detailshot 2

JBL Tune 215BT - White - Wireless Earbud headphones - Detailshot 3

What’s in the Box

1 x Pair of Tune 215BT headphones
1 x Charging cable
1 x Quick Start Guide
1 x Warning card
1 x Warranty card
1 x Safety sheet

FAQs & How-Tos

Firmware Information - JBL Firmware Update App

If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app "JBL Firmware Update" (see links below).
Google Play Store: https://play.google.com/store/apps/details?id=com.jbl.tune.update
App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663

Once downloaded, you can update your headphones firmware from there.
Below you can see step by step images of the update process.

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Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

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Can my headphones be connected to two devices simultaneously?

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.

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