JBL Tour One
Wireless over-ear noise cancelling headphones
Sold from 2021 until now
Getting started with your JBL Tour One
Quick Start Guide & Downloads
Product Specifications
- Weight (g)
- 273
- Driver size (mm)
- 40
- Driver sensitivity at 1kHz/1mW (dB)
- 95 dBSPL @1kHz
- Dynamic frequency response range (Hz)
- ["10 Hz - 40 kHz (Passive)", "10 Hz ~ 22 kHz (Active)"]
- Impedance (ohms)
- 32
- Audio Cable Length (ft)
- 3.9
- Audio Cable Length (m)
- 1.2
- Ear Cup Depth (cm)
- 2.1
- Ear Cup Depth (in)
- 0.8
- Ear Cup External Height (cm)
- 9.7
- Ear Cup External Height (in)
- 3.8
- Ear Cup External Width (cm)
- 7.8
- Ear Cup External Width (in)
- 3.1
- Ear Cup Internal Height (cm)
- 6.2
- Ear Cup Internal Height (in)
- 2.4
- Ear Cup Internal Width (cm)
- 4.2
- Ear Cup Internal Width (in)
- 1.7
- Charging Cable Length (m)
- 1.2
- Charging Cable Length (ft)
- 3.9
- Bluetooth profiles
- HFP V1.7, A2DP V1.3, AVRCP V1.6
- Bluetooth frequency
- 2.4 - 2.4835 GHz
- Bluetooth transmitted modulation
- GFSK, π/4DQPSK, 8DPSK
- Bluetooth transmitter power
- <8 dBm EIRP
- Bluetooth version
- 5.0
- Charging time (hours from empty)
- 2
- Maximum music play time with ANC off (hours)
- 50
- Maximum music play time with ANC on (hours)
- 25
- Maximum play time (hours)
- 50
- Bluetooth
- Yes
- Charging cable
- Yes
- Remote control on ear cups
- Yes
- Voice Assistant integration
- Yes
- Adaptive Noise Cancelling
- Yes
- Ambient Aware
- Yes
- Built-in Microphone
- Yes
- Carrying case
- Yes
- Hands Free Call
- Yes
- Rechargable battery
- Yes
- TalkThru
- Yes
- Wireless
- Yes
- Flight adapter
- Yes
Control your environment, power your productivity.
Take control of your environment and power your productivity with incredible JBL Pro Sound. Boasting a smart, intuitive interface, superior performance, and sleek design, JBL Tour One headphones seamlessly eliminate distractions in real time with True Adaptive Noise Cancelling, so you can focus on your work or immerse yourself in music. Tune in or tune out surrounding noises and voices with Smart Ambient, and make crystal clear calls, even in noisy and windy environments all with the touch of a button. High-res audio certification, supporting frequencies up to 40kHz, ensures an ideal listening experience all day with a whopping 50 hours of maximum playback. Make the most out of the JBL Tour One features with the free App.
FAQs & How-Tos
-
Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.Was this helpful? Thank you for your feedback!
-
Press volume + and volume - simultaneously for 5 seconds to reset.
The headphone must be ON while doing this.Was this helpful? Thank you for your feedback! -
• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.
• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.
• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.
• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.
• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.Was this helpful? Thank you for your feedback! -
Visit the App Store and download the ‘Amazon Alexa’ App.
- Click the Plus(+) button on the top right of the screen.
- Then select ‘Add Device‘.
- Select headphones from the list and then choose your Headphones from the list of available devices.
- Follow the rest of the instructions in the Alexa App to complete the setup.
Was this helpful? Thank you for your feedback! -
If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
Was this helpful? Thank you for your feedback! -
Visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
Was this helpful? Thank you for your feedback! -
JBL TOUR ONE
Power off Tour One first and hold the ambient aware button on the left earcup for 2 seconds. You can get ANC on without Bluetooth connection, which will save your battery. Once you slide up the button on the right ear cup to power on, Bluetooth connection and music will return to normal.
JBL TOUR PRO+ TWS
Press and hold both right and left earbuds on Tour Pro+ TWS for 5 seconds at the same time. You can get ANC on without Bluetooth connection, which will save your battery. Once you press and hold both right and left earbuds for 5 seconds, Bluetooth connection and music will return to normal.
Was this helpful? Thank you for your feedback! -
The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.
You can change the default assistant in the ‘My JBL Headphones’ app:- Open the My JBL Headphones app on your device.
- Select the headphones you are connected too.
- Go to Settings by clicking the symbol in the top right corner.
- Select Voice Assistant.
- Now you can select your preferred voice assistant.
Your headphones may restart after switching Voice Assistant.Was this helpful? Thank you for your feedback! -
After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
Things to try- “What’s the weather?”
- Play Niall Horan
- Play NPR on iHeartRadio
- Set a timer for 5 minutes
- What new skills do you have?
While Alexa is talking, press and release the Action button then say “Stop”.
For more information and things to try with Alexa, visit: www.amazon.com/alexadevicesWas this helpful? Thank you for your feedback! -
After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
Was this helpful? Thank you for your feedback!
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