JBL Tour One

JBL Tour One

Wireless over-ear noise cancelling headphones

Getting started with your JBL Tour One

Getting started with your JBL Tour One

Quick Start Guide

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Product Specifications

Weight (g)
273
Driver size (mm)
40
Driver sensitivity at 1kHz/1mW (dB)
95 dBSPL @1kHz
Dynamic frequency response range (Hz)
["10 Hz - 40 kHz (Passive)", "10 Hz ~ 22 kHz (Active)"]
Impedance (ohms)
32
Audio Cable Length (ft)
3.9
Audio Cable Length (m)
1.2
Ear Cup Depth (cm)
2.1
Ear Cup Depth (in)
0.8
Ear Cup External Height (cm)
9.7
Ear Cup External Height (in)
3.8
Ear Cup External Width (cm)
7.8
Ear Cup External Width (in)
3.1
Ear Cup Internal Height (cm)
6.2
Ear Cup Internal Height (in)
2.4
Ear Cup Internal Width (cm)
4.2
Ear Cup Internal Width (in)
1.7
Charging Cable Length (m)
1.2
Charging Cable Length (ft)
3.9
Bluetooth profiles
HFP V1.7, A2DP V1.3, AVRCP V1.6
Bluetooth frequency
2.4 - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power
<8 dBm EIRP
Bluetooth version
5.0
Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
50
Maximum music play time with ANC on (hours)
25
Maximum play time (hours)
50
Flight adapter
Yes
Bluetooth
Yes
Charging cable
Yes
Remote control on ear cups
Yes
Voice Assistant integration
Yes
Adaptive Noise Cancelling
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Carrying case
Yes
Hands Free Call
Yes
Rechargable battery
Yes
TalkThru
Yes
Wireless
Yes
Data Missing

Control your environment, power your productivity.

Take control of your environment and power your productivity with incredible JBL Pro Sound. Boasting a smart, intuitive interface, superior performance, and sleek design, JBL Tour One headphones seamlessly eliminate distractions in real time with True Adaptive Noise Cancelling, so you can focus on your work or immerse yourself in music. Tune in or tune out surrounding noises and voices with Smart Ambient, and make crystal clear calls, even in noisy and windy environments all with the touch of a button. High-res audio certification, supporting frequencies up to 40kHz, ensures an ideal listening experience all day with a whopping 50 hours of maximum playback. Make the most out of the JBL Tour One features with the free App.

Struggle to find "your" space? Create your ideal environment with JBL Tour One True Adaptive Noise Cancelling. Immerse yourself in music, block out unwanted noises and focus on your goals. The Noise Cancelling level adjusts to the change of environment in real time, should you decide to go for a walk.
From rich, punchy bass to thrilling top notes, your music will always sound amazing thanks to the dynamic 40mm dynamic drivers. JBL Tour One headphones are hi-res audio certified, supporting frequencies up to 40kHz, to ensure that your music always sounds the best that it possibly can.
Enhance your voice, eliminate the noise. The JBL Tour One is equipped with 4 mics on the earcups to offer superior call quality. 2 adaptive beamforming mics ensure that the voice reproduction is clear and accurate; acoustic echo cancellation technology suppresses any echoes and cancels noises. Feel the pleasure of a face-to-face conversation, in every meeting or call. With VoiceAware you can control the amount of mic input routed back into your earbuds and choose how much to hear of your own voice.
Stay alert to the sounds of the world around you while enjoying your music with Smart Ambient technology. Or have a quick chat with a friend or colleague without having to turn off your tunes with TalkThru. Control these features with a simple touch of a button and fine-tune them via the App.
JBL Tour One can help you create an ideal world where you can fully focus on your tasks. In need of a quiet space? Create a silence bubble with SilentNow where NC is activated but music is off. This also helps you saving battery time, as does Auto Off, that switches off your headphones after a period of time set by you. Or get help in waking up with My Alarm, fine-tune the sound output with Smart Audio & Video and automatically pause your headphones when taking them off with Auto-Pause. All these features are controlled via the My JBL Headphones App.
Your JBL Tour One headphones keep you connected all day long, boasting 25 hours of playback with Noise Cancelling technology engaged and a whopping 50 hours with Bluetooth only.
Activate Hey Google (*) or Alexa (**) with just a simple tap or hotword for easy access to your digital world as accurate voice call technology ensures your commands are crystal clear. Voice prompts are available in multiple languages. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
My JBL Headphones App personalizes the soundtrack of your life: set up custom EQ, switch on your Adaptive Noise Cancelling or adjust your Ambient Sound Control settings. Download the App for free on your App store.

FAQs & How-Tos

19 results
  • Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
  • Press volume + and volume - simultaneously for 5 seconds to reset.
    The headphone must be ON while doing this.
  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • Visit the App Store and download the ‘Amazon Alexa’ App.

      Set up Amazon Alexa #1.png
    1. Click the Plus(+) button on the top right of the screen.
    2. Then select ‘Add Device‘.
    3. Select headphones from the list and then choose your Headphones from the list of available devices.
    4. Follow the rest of the instructions in the Alexa App to complete the setup.
  • If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #5.png
    Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
    Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • Visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #1.png
    Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
      Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • JBL TOUR ONE
    Power off Tour One first and hold the ambient aware button on the left earcup for 2 seconds. You can get ANC on without Bluetooth connection, which will save your battery. Once you slide up the button on the right ear cup to power on, Bluetooth connection and music will return to normal.


      Manually activating Silent NOW #1.png

    JBL TOUR PRO+ TWS
    Press and hold both right and left earbuds on Tour Pro+ TWS for 5 seconds at the same time. You can get ANC on without Bluetooth connection, which will save your battery. Once you press and hold both right and left earbuds for 5 seconds, Bluetooth connection and music will return to normal.

      Manually activating Silent NOW.png
  • The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.

    Switching between voice assistant #1.png

    You can change the default assistant in the ‘My JBL Headphones’ app:
    1. Open the My JBL Headphones app on your device.
    2. Select the headphones you are connected too.
    3. Go to Settings by clicking the symbol in the top right corner.
    4. Select Voice Assistant.
    5. Now you can select your preferred voice assistant.
    Switching between voice assistant #2.png

    Your headphones may restart after switching Voice Assistant.
  • After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
      Trigger Alexa #2 FAQ.png

    Things to try
    • “What’s the weather?”
    • Play Niall Horan
    • Play NPR on iHeartRadio
    • Set a timer for 5 minutes
    • What new skills do you have?
    Stop Alexa when she talks
    While Alexa is talking, press and release the Action button then say “Stop”.

    For more information and things to try with Alexa, visit: www.amazon.com/alexadevices
  • After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
    Trigger Google - #1 FAQ.png
    Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones

    Get your notifications
    Double-tap the Action button.

    Stop your Google Assistant
    Touch the Action button.

    Reply to the message (where available)
    After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.

    For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones

     
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