JBL E500BT - Black - Wireless over-ear headphones - Hero JBL E500BT - Black - Wireless over-ear headphones - Back JBL E500BT - Black - Wireless over-ear headphones - Detailshot 1
JBL E500BT - Black - Wireless over-ear headphones - Hero

JBL E500BT

JBL E500BT wireless over-ear headphones bring the signature sound of JBL right to your ears. The E500BT is one of our most versatile packages ever, featuring up to 20 hours of battery life and an innovative, stylish leather headband that emphasises your fashion quotient. The ergonomic around-ear design means that your entertainment continues and your fun factor gets amped up no matter what you’re doing – working, commuting, or just making your way around town. Multi-device connectivity allows you to seamlessly switch between two devices, so you never miss a call. With a sleek appearance, you’ll never want to be seen without your E500BT headphones.

Product Specifications

General Specifications

Driver size (mm) 50

Audio Specifications

Dynamic frequency response range (Hz) 20Hz – 20kHz
Impedance (ohms) 32

Control Connect Specifications

Bluetooth version 4
Please consult the documents for in-depth specs

Documents & Downloads

What’s in the Box

  • 1 x Pair of E500BT headphones
  • 1 x Charging cable
  • 1 x Detachable audio cable
  • 1 x Quick Start Guide
  • 1 x Warning card
  • 1 x Warranty card
  • 1 x Safety sheet

FAQs & How-Tos

How can I reset my JBL headphones?
With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.
How do I turn on pairing mode?
To activate Bluetooth pairing mode, please follow these steps:
  • Press the Bluetooth button on the bottom of the right headphone.
Now find the Headphone in your Bluetooth device settings and select it to connect.
How to avoid Bluetooth Interference or Interruptions
• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

Headphone Support Guide

Need help to resolve some of the most common headphone challenges?

Learn more

Register your product

Do you own this product?
Register it here!

Register now

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a support agent
Call us now at: (800) 336-4525

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

Chat With Us

Chat With Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

message

Ask a Product Expert

Get help with questions about product features, set-up and troubleshooting.

IMPORTANT: Product Experts cannot help with warranty, refund or order-related issues.

Always Available.

(United States/Canada only)