PC software suite for customization

Getting started with your JBL QuantumENGINE

Product Registration

Register your product

Do you own this product? Register it here! And claim your warranty or service easily

Register now

JBL's unique JBL QuantumENGINE PC software* powers the immersive surround sound. Select your preferred surround sound settings and personalize your JBL Quantum gaming headsets from a user-friendly dashboard, creating separate profiles and RGB effects, and modifying microphone settings. You can also adjust the equalizer or choose from 6 presets. * Compatible with select models

Choose your sound setting to adjust the surround sound profile to fit for your ears. Using the calibration mic*, the JBL QuantumSPHERE 360 allows for the most accurate and immersive spatial sound experience. * Quantum ONE only.
Create profiles that enhance the soundscape of specific games or choose from a variety of expertly crafted presets.
Create your own lighting effects with the built-in RGB effects tuner or choose from several preset modes that highlight the headset's capabilities.
Not too loud, not too quiet. Not too loud, not too quiet. Adjust the microphone volume level and sensitivity. And the sidetone allows you to control how much of your own voice you can hear when talking.
Create and manage different user profiles each with their own unique settings.

FAQs & How-Tos

37 results
  • To configure the 7.1 Surround feature on your PC, please follow the guide below:

    1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
    2. Type in Sound --> then select Change System Sounds:

    3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )

    4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers

    5. Select 7.1 Surround and click on Next
    6. Make sure that all boxes are selected, then click Next
    7. Make sure both boxes are selected, and then click Next
    8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.
    Enjoy your sound experience #SoundIsSurvival #DareToListen
  • JBL QuantumSURROUND technology can be used with any type of multi-channel audio content. For example: Netflix content, Blu-ray, and music mixed in 5.1 or 7.1 surround.
  • There’s potentially more detail and spatial resolution in a 7.1 channel setup—and the more detail, the better the experience. However, JBL QuantumSURROUND will still work well with 5.1 output.
  • No, the JBL QuantumENGINE only supports 64 bit Windows.
  • The JBL QuantumENGINE can run without internet connection, but it needs connection to download and install the software or firmware upgrades.
  • No, the JBL QuantumENGINE only supports x64 CPU Architectures.
  • JBL QuantumSURROUND works with every game, but the experience is better when your game outputs in surround sound. If your game outputs only 2-channel audio, using JBL QuantumSURROUND will sound like a pair of studio monitors in front of you. You’ll be able to hear the reflections of the sound in the room, but as with any stereo setup, you won’t have any discrete sound sources behind you. With a full 7.1 mix, you’ll be able to hear and locate sounds behind and above you.
  • In general, EQ shouldn’t affect localization — except in the case of the EQ being used very strongly.
  • The JBL QuantumENGINE supports Windows 10 release 1909 and above and Windows 7 Service Pack 1.
  • Yes, the calibration is done for both left and right ears
< 1 2 3 4 >

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a support agent
Call us now at: (800) 336-4525

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

Chat With Us

Chat With Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)


Text Us

Text with a support agent via SMS at:

Mon - Fri: 9:00 am - 8:00 pm (ET)