Live Pro+ TWS
|Driver Size||11 mm/0.43” Dynamic Driver|
|Power supply||5 V 1 A|
|Frequency Response||20 Hz – 20 kHz|
|Sensitivity||102 dB SPL@1kHz/1mW|
|Maximum SPL||91 dB|
|Microphone sensitivity||-38 dBV@1kHz/Pa|
|Maximum operation temperature||45°C|
|Earpiece||5 g per pc (10 g combined) /0.01 lbs per pc (0.02 lbs combined)|
|Charging case||49.5 g/0.11 lbs|
Control Connect Specifications
|Bluetooth profile version||A2DP V1.3, AVRCP V1.6, HFP V1.7|
|Bluetooth transmitter frequency range||2400 – 2483.5 MHz|
|Bluetooth transmitter power||<13 dBm (EIRP)|
|Bluetooth transmitter modulation||GFSK, π/4 DQPSK, 8DPSK|
Documents & Downloads
Quick Start Guide
What’s in the Box
- JBL Live Pro+ TWS
- 1 x 5 sizes of ear tips
- 1 x Type-C USB charging cable
- 1 x Charging case
- 1 x Warranty / Warning (W / !)
- 1 x QSG / Safety Sheet (S / i)
FAQs & How-Tos
My JBL Headphone App SupportThis headphone is supported by the My JBL Headphone App.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
How to Turn off your TWS Headphones
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
Sweatproof Information (IPX4)This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.
Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed. This procedure can be performed on all TWS earphones and cases.
How to Factory Reset True Wireless Stereo EarbudsDouble-tap the button on the right earbud, then on the third tap - press and hold the button for more than 2 seconds.
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
How to Perform a Hardware ResetTo perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
Live 300TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
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