Please read our support materials and FAQs. If these do not resolve the issue:
- Fill in the form below.
- IMPORTANT: you will receive an email requesting you to reply with:
- A legible copy of your original purchase receipt or invoice showing the name of the seller, product and date purchased.
- Your shipping address (no POs or APOs please).
- The product’s serial number, if available. The format will look something like this: AB0123-CD456789
- After we receive your reply, a Customer Service agent will contact you within 24-48 hours.
NOTE: Products older than 6 months from original purchase date will be replaced with a refurbished product in like-new condition.
The Warranty Card provided with your Harman Audio product contains the full terms and conditions of your warranty.
Unless a different warranty period is stated in the Warranty Card provided with your Harman Audio product, Harman Audio warrants for a period of 1 year (5 years for any non-powered speakers) from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a Harman Audio authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your Harman Audio product for specific details including what is not covered along with other terms and conditions.
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