JBL Warranty Information

JBL Warranty Information

JBL Warranty Information

The Limited Warranty starts on the original purchase date and is only valid for products bought from authorized dealers within the APAC regions and used within those regions.
Warranty Period: One year for Home Audio, Portable Devices, Headphones, and Car Audio products (excluding Australia and New Zealand**).

**For Australia and New Zealand, please refer to the attached link for specific details.
https://www.jbl.com.au/warranty-information.html

What is covered by the JBL warranty?

Unless a different warranty period is stated in the Warranty Card provided with your JBL product, JBL warrants for a period of 1 year (except Australia and New Zealand, please refer to https://www.jbl.com.au/warranty-information.html) from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a JBL authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship.
 During the warranty period, the product or components will be repaired or replaced at JBL’s option, without charge for either parts or labor.
Any warranty service or replacement that is performed will not extend the original warranty period.

What is not covered by this warranty?

This Limited Warranty does not cover damage or failures that are a result of:
Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
Damage to, or deterioration of, any accessory or decorative surface
Damage resulting from failure to follow instructions contained in the owner’s manual.
Damage resulting from the performance of repairs by someone other than an authorized JBL service center
Deterioration of component parts, the nature of which is to become worn or depleted with use such as batteries and headphone ear pads

NOTE: Warranty coverage can differ by model, please refer to the warranty card included with your product to check your coverage.
 
Applies to:

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