JBL Live Pro+ TWS

JBL Live Pro+ TWS

True wireless Noise Cancelling earbuds

Documents & Downloads

Product Specifications

Driver size (mm)
11
Driver sensitivity at 1kHz/1mW (dB)
102
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
16
Number of drivers per ear
1
Charging Case Weight (oz)
1.7
Earpiece Weight (oz)
0.4
Charging Case Weight (g)
49.5
Earpiece Weight (g)
10
Bluetooth version
5.0
Bluetooth profiles
A2DP V1.3, AVRCP V1.6, HFP V1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power
0 - 13dbm
Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
7
Maximum music play time with ANC on (hours)
6
Charging case battery life (max hours)
21
Maximum play time (hours)
7
Touch Control
Yes
IP Code
IPX4
Charging cable
Yes
Voice Assistant integration
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Hands Free Call
Yes
JBL Signature Sound
Yes
Sweat Proof
Yes
TalkThru
Yes
True Wireless
Yes
Adaptive Noise Cancelling
Yes
Wireless
Yes
Charging case
Yes
Speed charge
Yes
Rechargable battery
Yes
Bluetooth
Yes

More music, less noise

The best audio solution not matter the device, JBL Live Pro+ TWS delivers an immersive True Wireless experience with incredible JBL Signature Sound. Let Smart Ambient connect you to your environment, or focus on the music with Adaptive Noise Cancelling. Then switch easily from tunes to group calls with 4 mics (2 beamforming mics per side) to capture your voice with the feeling of face-to-face conversation and a third mic for environmental noise reduction. All commands are on the earbuds, so you can manage music and calls with your finger only. Get help from your Hey Google (*) or Alexa (**) through your voice or with a tap on the earbud. Activate ANC or Ambient Aware, check the battery life or power off your JBL Live Pro+ TWS simply with your voice with Hey Google (*). With up to 28 hours of playtime from Qi-compatible wireless charging and super-fast wireless recharging, they’re always ready to power your day (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

Providing the best audio solution for any device, Live Pro+ TWS earbuds are small but powerful, with 11mm dynamic drivers for extraordinary JBL Signature Sound all day, every day.
Adaptive Noise Cancelling means zero distractions when it's time to focus on your studies or get your groove on. And if you want to hear the world around you without removing your headphones, Smart Ambient sharpens the sounds of your surroundings.
Up to 7 hours of playback plus 21 in the case and JBL Live Pro+ TWS Speed Charge means your audio stays with you all day long. Power up super easily on the go with JBL Live Pro+ TWS Speed Charge and Qi-compatible wireless charging
Missing face-to-face meetings? Thanks to the noise and wind isolation technology and beamforming mics, your voice is flawlessly conveyed to the other end giving you the feeling of a live conversation.
As soon as you open the case, the headphones instantly pair with your device and you're ready to listen to music, make mono/stereo calls, or engage your Voice Assistant in one or both ears. Plus, with the JBL app, it's easier than ever to assign functions to each earbud. With Fast Pair enabled by Google, the JBL Live Pro+ TWS are immediately connected to your Android device. You can also pair other devices just by tapping on the devices’ screen.
Get help from Hey Google (*) or Alexa (**) using your voice or with a tap on the earbud. Activate ANC or Ambient Aware, check the battery life or power off your JBL Live Pro+ TWS simply with your voice with Hey Google (*). Use the all-new JBL App to easily set your preferred voice assistants. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Bring great music along wherever your adventures take you. IPX4 certified JBL Live Pro+ TWS headphones are water resistant, with five sets of silicone eartips to ensure a perfect fit.
Your headphones should adjust to you, not the other way around. JBL Live Pro+ TWS headphones sound and features can be easily personalized with the My JBL Headphones free App: change the EQ sets, set your preferred Voice Assistant, check the best eartip for your ear in just a few steps.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
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    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

    If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

  • Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
    * Location
    Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
    Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
    Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
  • 1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
  • This headphone is supported by the My JBL Headphones App.
  • In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

    The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

    • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

    • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

    Always get the latest driver version available for your Computer/PC/Laptop.

    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

    The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.
  • This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

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