I have connected the BTA 20 transmitter to my TV with the digital optical connection, but I get no sound on my Soundgear. How come?

I have connected the BTA 20 transmitter to my TV with the digital optical connection, but I get no sound on my Soundgear. How come?

Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a product expert
Call us now at: +6566222003

Mon - Fri - 8:00 a.m 5:00 p.m (SGT)

E-mail Us

E-mail Us

365 days a year

We will respond within one business day.

Email Us
Chat with Us

Chat with Us

Mon - Fri - 8:00 a.m 5:00 p.m (SGT)

message

Text or Whatsapp us

Chat with a support agent via SMS at:
+65 802 831 04

Or chat via Whatsapp at:
+65 808 736 42

Mon - Fri: 8:00 am - 5:00 pm (SGT)