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JBL LIVE 500BT

In your world, superior sound is essential, so slip on a pair of JBL LIVE500BT wireless around-ear headphones. Equipped with massive 50mm drivers, JBL LIVE500BT headphones deliver JBL Signature Sound punctuated with enhanced bass so every track on every playlist pops. Need some help getting through the day? Easily access the Google Assistant or Amazon Alexa with a tap on the ear cup and play your favorite playlist, text your friend or check the weather and much more, without glancing at your phone. But that’s not all. The JBL LIVE500BT headphones can also keep you in touch with your surroundings thanks to the Ambient Aware function and TalkThru Technology letting you have a conversation without removing the headphones. Lightweight and comfortable thanks to the pillow soft padded headband, you’ll enjoy up to 30 hours of music streaming with 2 hours of recharging time, multi-point connection capabilities and a convenient detachable cable with remote/mic, that lets you rock on even when the battery goes off. Rock out while staying tuned in with the JBL LIVE500BT headphones

Product Specifications

General Specifications

Driver size (mm) 50.0

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 108dB SPL@1kHz/Pa
Dynamic frequency response range (Hz) 18Hz - 20Hz
Impedance (ohms) 32.0
Number of drivers per ear 1.0

Dimension Specifications

Headphone cable length (cm) 133.4
Headphone cable length (ft) 4.38
Weight (g) 231.6
Weight (oz) 8.51

Control Connect Specifications

Bluetooth profiles A2DP V1.3, AVRCP V1.5, HFP V1.6, HSP V1.2
Bluetooth frequency 2.402 – 2.480GHz
Bluetooth transmitted modulation GFSK, π/4 DQPSK, 8DPSK
Bluetooth transmitter power 0-4 dbm
Bluetooth version 4.2
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x LIVE500BT
  • 1 x Aux Cable
  • 1 x Charging Cable
  • 1 x Warranty/Warning
  • 1 x QSG/Safety Sheet
JBL LIVE 500BT - What's in the Box

FAQs & How-Tos

  • Multi-Point Connection Support

    This product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.

    To connect to two devices at the same time:

    1. Power on your product.
    2. Make sure that the device you wish to connect to has the BT settings on and within range.
    3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
    4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection. 
    5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
    6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.

    (Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)


     
  • Bluetooth Troubleshooting

    How to avoid Bluetooth interference/interruptions:
    Always have a clear line of sight between your Bluetooth device (speaker, headphones, etc.) and source device (Smartphone/tablet/PC, etc). Be aware of obstacles in front of your devices.
    Try to shutdown products that have Bluetooth, but not are not being used. They are often the reason for interference even though they are not being used.
    Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.
    Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
    Bluetooth signals cannot travel through water, which includes the human body. Make sure with Wireless Headphones to keep your Source device and the receiver on the same side of your body.
    Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

    Pairing issues with a Smartphone or Tablet:
    First, try to restart the Bluetooth connection on your source device (Smartphone/tablet/PC) by switching Bluetooth off and on again with a short pause in between.
    "Forget" (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with our product.
    Try to restart the source device(Smartphone/tablet/PC) by powering it off and on again, and after restarting try to establish a Bluetooth connection to your product.
    If the above does not work, then try to restart your product (Portable speaker, Headphone) by turning it off and on again.
    Press and hold down the Bluetooth button on your device (Portable speaker, Headphones) to initiate pairing mode again.
    Go into the Bluetooth settings on your Smartphone/tablet or PC to start the pairing process.
    You should now have a successful pairing with our device, but if you are still experiencing issues then contact us again.

    Pairing issues with a Computer or PC:

    • Check that the PC/Laptop supports Bluetooth, and that Bluetooth is turned on
    • Put the audio device in pairing mode
    • Put the PC in Pairing mode
    • Select the audio device from the list shown

    In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).
    The driver (software) should support the following Bluetooth protocols, to be able to play music/sounds from your Computer/PC/Laptop:
    A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.
    AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device
    Always get the latest driver version available for your Computer/PC/Laptop.
    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, contact their support.

    If you come across a prompt with: "Please Enter Pincode", the default pin-codes are often 0000 or 1234 - but if this does not work then the drivers on the PC will need to be updated from the manufacturer's website


    What is Bluetooth technology?
    Bluetooth technology is a wireless technology that exchanges data (Music etc.) over short distances from a mobile device.
    Bluetooth range depends on your surroundings (reflection from objects) and what chipset is being used (some can go 1 meter, 10 meters or 100 meters).
    Our Bluetooth devices typically supports up to 10 meter distance from the source device.

    Explaining the different Bluetooth profiles used in our devices:
    Many of our Bluetooth devices have a specification sheet like Bluetooth Profiles Supported: A2DP v1.5/AVRCP v1.6. These are the protocols that a specific Bluetooth speaker or Headphone device is compatible with. This might look too technical for some customers, but all you need to know is that Bluetooth Speakers and Headphones they are the only ones with these profile that you need to be aware of:

    A2DP – A2DP stands for ‘Advanced Audio Distribution Profile’ and is a Bluetooth protocol that allows mobile users to stream high quality (stereo or mono) audio wirelessly. If you want to listen to your music on a pair of Bluetooth headphones or speakers, both devices need to support this.
    AVRCP – AVRCP stands for ‘Audio/Video Remote Control Profile' and controls remote functions such as pause/start/skip/forward.
    HSP – HSP stands for ‘Headset Profile’ and is a Bluetooth profile to enable a two-way wireless Headphone to be used with a Bluetooth smartphone. In our Headphones this is one of the most common Bluetooth profiles and supports simultaneous two-way (full-duplex) audio, but it does not support stereo audio.
    HFP - HFP Stands for 'Hands Free Profile'. This profile provides the same abilities as HSP does, but adds abilities such as redial last number called, voice dialing and call waiting.

    Note for HSP and HFP:
    You can also use it with devices other than phones, like your Computer/PC with a Bluetooth Headphone that could be used with a Bluetooth-enabled PC and VoIP software to place an Internet phone call (NOTE: some PC software requires different drivers for specific purposes like SKYPE - Always refer to the manufacturer of the PC/Laptop for help with setting this up).

  • My JBL Headphones App Support

    This headphone is supported by the My JBL Headphones App.

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