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JBL Live 300TWS - White Gloss - True wireless earbuds - Hero
  • JBL Live 300TWS - White Gloss - True wireless earbuds - Swatch Image
  • JBL Live 300TWS - Blue - True wireless earbuds - Swatch Image
  • JBL Live 300TWS - Purple - True wireless earbuds - Swatch Image
  • JBL Live 300TWS - Black - True wireless earbuds - Swatch Image

JBL Live 300TWS

Own your space. Stay connected to your music and your world with JBL LIVE 300TWS in-ear headphones. True wireless and free from wires for ultimate freedom, with incredible JBL Signature Sound. Tune in or out with noise control, stay alert to your surroundings with Ambient Aware or use TalkThru to chat with friends, all without removing your headphones. Hey Google (*) and Alexa (**), hands-free calling, volume and noise control are all accessible via the touch controls for extra convenience. Speed charge gives you a boost fast, so you will never be without your music. Choose from a range of colors to find your perfect pair. Small in size, not power. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

Product Specifications

General Specifications

Driver size (mm) 5.6
IP Code IPX5

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 95
Dynamic frequency response range (Hz) 20 Hz – 20 kHz
Impedance (ohms) 16
Number of drivers per ear 1

Dimension Specifications

Charging Case Weight (oz) 1.9
Earpiece Weight (oz) 0.5
Charging Case Weight (g) 53.7
Earpiece Weight (g) 13.6

Control Connect Specifications

Bluetooth profiles A2DP 1.3, AVRCP 1.5, HFP 1.6
Bluetooth frequency 2.402 GHz – 2.480 GHz
Bluetooth transmitted modulation GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power 0 - 13dbm
Bluetooth version 5.0
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Live 300TWS earpieces
  • 1 x USB-C charging cable
  • 1 x S, M, L sized ear tips
  • 1 x SS, S, M, L sized wingfin enhancers
  • 1 x Charging case
  • 1 x Quick Start Guide / Safety Sheet (S / i)
  • 1 x Warranty / Warning (W / !)
JBL Live 300TWS - What's in the Box

FAQs & How-Tos

How to Perform a Hardware Reset
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.* LocationLive 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
My JBL Headphones App Support
This headphone is supported by the My JBL Headphones App.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 
Voice Assistant Headphone Connection
If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 
How to Factory Reset True Wireless Stereo Earbuds
Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). This restores the earbuds to the factory defaults.TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
aptX Audio Codec Support
This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.
My JBL Headphones App Support
This headphone is supported by the My JBL Headphones App.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 
How to Re-establish Advanced Swipe Controls Functionality
To re-establish the functionality of the Advanced Swipe Controls (details in the image below), first update the My JBL Headphones app in the Google Play/App Store.After the installation is completed, pair the earbuds to your phone/tablet through Bluetooth and open the app.The earbuds will be detected and displayed in the app and you should see that a Firmware update is available.Note: Advanced touch controls are deactivated by default, in the My JBL Headphones app go to Settings  once your earbuds are displayed, then select Gestures and enable Advanced Swipe Controls. You can now select each function and assign it to a specific gesture.  
Pairing issues with a Computer or PC
In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your deviceAlways get the latest driver version available for your Computer/PC/Laptop.To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.
Cleaning Instructions for Re-establishing Charging
It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.Repeat until the contact points are visibly clean, and charging should work as designed.Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.This procedure can be performed on all TWS earphones and cases.
How to Turn off your TWS Headphones
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).

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