JBL Free X - Black - True wireless in-ear headphones - Hero JBL Free X - Black - True wireless in-ear headphones - Front JBL Free X - Black - True wireless in-ear headphones - Back
JBL Free X - Black - True wireless in-ear headphones - Hero
  • JBL Free X - Black - True wireless in-ear headphones - Swatch Image
  • JBL Free X - White - True wireless in-ear headphones - Swatch Image
  • JBL Free X - Blue - True wireless in-ear headphones - Swatch Image

JBL Free X

JBL Free true wireless in-ear headphones deliver JBL Signature Sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free is your flexible companion for calls, music and an active lifestyle. You get up to 24 hours of combined playback: 4hrs of continuous listening on the headphones plus up to 20 hours of backup from the smart charging case. Comfort Stay Secure Fit ergonomics with 3 ear-tip and 2 gel sleeve sizes provide a tailored fit for all day wear and active use. The splashproof worry free IPX5 certified design keeps the music playing through sunshine and rain. Step up your listening experience in three easy ways: (1) use one earbud for calls, (2) use two earbuds for immersive music and (3) add the gel sleeves for secure fit during workouts.

Product Specifications

General Specifications

Driver size (mm) 5.6

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 96
Dynamic frequency response range (Hz) 10 Hz – 22 kHz
Number of drivers per ear 1

Dimension Specifications

Weight (g) Total: 99g
Weight (oz) Total: 3.5oz

Control Connect Specifications

Bluetooth profiles A2DP 1.3, AVRCP 1.5, HFP 1.6
Bluetooth frequency 2.402 – 2.480GHz
Bluetooth transmitted modulation GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power 0 - 9.5dbm
Bluetooth version 4.2
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Free headphones
  • 1 x Micro USB charging cable
  • 3 x sets of silicone ear tips (S, M, L)
  • 2 x sets of gel sleeves (M, L)
  • 1 x Charging case
  • 1 x Quick Start Guide
  • 1 x Safety sheet
  • 1 x Warranty
  • 1 x Warning sheet
JBL Free X - What's in the Box

FAQs & How-Tos

JBL Free: Power On Information
Remove the Right ear piece from the case. (It should automatically enter into pairing mode and will alternate between blue and white LED) Make sure the unit you are trying to connect to is in pairing mode. It should recognize the JBL Free within 3-8 seconds. Choose "JBL Free" to connect.
Is Volume Control Supported?
This headphone does not feature volume control. You must manually control volume from your device.
Does the JBL Free have volume control?
No. The JBL Free does not feature volume control. It features pause/play and track control.
JBL Free: Handsfree calls
The JBL Free automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience.
My Left Ear Piece on the JBL Free wont connect anymore, what can be done?
There will be times that the LEFT ear will disconnect from the RIGHT or (primary) earbud. To get the Left ear to reconnect, make sure that the RIGHT earbud is on and emitting sound. Take the LEFT ear out of the charging case and put in ear. Press and hold down the power button on the LEFT ear bud for 5-8 seconds. You should hear the power on chime and then both ear buds should emit sound now. 
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 
JBL Free: Manual Re-pairing Left & Right Ear Pieces
In the event that left and right ear piece pairing is lost, power on both ear pieces and press the buttons 3 times on each ear piece to initiate re-pair.
aptX Audio Codec Support
This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 
How do you take a phone call with the JBL Free?
Press and hold the RIGHT center button for 1-2 seconds.
JBL Free: Pairing Information
Remove ear pieces from the case. Both ear pieces should automatically connect to each other. Wireless connections are automatically established when the headphones are taken out of the case. To pair to a different device, press and hold the Right ear piece for 5 seconds as it alternates between blue and white LED lights. Make sure that the device you are attempting to connect to is in pairing mode. The JBL Free should display on discoverable devices within 3-8 seconds. Choose JBL Free and the headphones will connect after you hear the audio confirmation tone.
Pairing issues with a Computer or PC
In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your deviceAlways get the latest driver version available for your Computer/PC/Laptop.To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.
How to Factory Reset True Wireless Stereo Headphones
Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
TWS Left & Right Not Pairing Together
The two earpieces of your TWS headphones should normally be connected together without issue.  However, if they are no longer paired to each other, please follow these steps, in order. Forget/unpair the headphones on your device.Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.Pair the headphones to your device and see if this resolves the problem.If manual pairing does not fix the problem, forget/unpair the headphones on your device again.Initiate a Product Reset to reset the earbud’s Bluetooth connection. Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices againFollow the Product Reset instructions in your Owner's Manual/Quick Start Guide.Manually pair the 2 buds together again, as you did in step 2.  This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.Pair the buds to your Source Device.
JBL Free: Charging Information
When you place the two Free earphones in the charging case, you will see a white led ring light up on both of them. At the same time, some of the four dot-leds on the charging case will light up to indicate the battery level of the case battery. When the earphones are fully charged, the white led ring goes out on each of them. When both are fully charged, the charging case charging level leds go out too.
JBL Free: Manual Re-pairing to Bluetooth Devices
In the event that ear pieces do not re-pair automatically to paired Bluetooth device, power off ear pieces individually by press and hold the buttons for 5 seconds. To enter Bluetooth pairing mode when ear pieces are powered off, press and hold on buttons of both earpieces for 8 seconds. Re-pair the right ear piece with desired Bluetooth device when LED indicator on right ear piece alternates between blue and white LED lights.
Cleaning Instructions for Re-establishing Charging
It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.Repeat until the contact points are visibly clean, and charging should work as designed.Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.This procedure can be performed on all TWS earphones and cases.
I can only hear out of the right ear when I take a phone call with the JBL Free. Is this normal?
What you are experiencing is normal. The JBL Free will automatically switch to mono mode on the RIGHT ear when the call starts. After the call ends stereo music mode will automatically resume.
JBL Free: Volume Control
The JBL Free X does not feature volume control. In order to adjust the volume, you must manually increase/decrease from your device.
How to Turn off your TWS Headphones
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
JBL Free: Sweat Proof
The JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a product expert
Call us now at: +6566222003

Mon - Fri - 8:00 a.m 5:00 p.m (SGT)

E-mail Us

E-mail Us

365 days a year

We will respond within one business day.

Email Us
Chat with Us

Chat with Us

Mon - Fri - 8:00 a.m 5:00 p.m (SGT)