JBL Tour Pro+ TWS - Black - True wireless noise-cancelling earbuds - Hero JBL Tour Pro+ TWS - Black - True wireless noise-cancelling earbuds - Front JBL Tour Pro+ TWS - Black - True wireless noise-cancelling earbuds - Back
JBL Tour Pro+ TWS - Black - True wireless noise-cancelling earbuds - Hero

JBL Tour Pro+ TWS

Own your day with JBL Tour Pro+ TWS powered by JBL Pro Sound. Boasting 32 hours of wirelessly rechargeable battery life and a compatible app for ultimate customization, these sleek in-ear headphones keep you inspired and engaged with Adaptive Noise Cancelling technology and Smart Ambient to control the sounds around you. From the moment you open the case, you'll immediately enjoy smart features created to boost your productivity and unrivaled comfort fit. 3-mic technology ensures high-quality calls even in noisy or windy environments. You'll be ready to get down to business or cut loose wherever your adventures may lead.

Product Specifications

General Specifications

Driver size (mm) 6.8
Number of Microphones 6
IP Code IPX5

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 100
Dynamic frequency response range (Hz) 10Hz - 20kHz
Impedance (ohms) 16
Number of drivers per ear 1

Dimension Specifications

Charging Case Weight (oz) 2
Earpiece Weight (oz) 0.5
Charging Case Weight (g) 56.8
Earpiece Weight (g) 15

Control Connect Specifications

Bluetooth profiles A2DP V1.3 AVRCP V1.6 HFP V1.7
Bluetooth frequency 2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power 0 - 12dbm
Bluetooth version 5.0
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Tour Pro+ TWS headphones
  • 1 x Type-C USB charging cable
  • 1 x 5 Sizes of ear tips
  • 1 x Charging case
  • 1 x 2 Sizes of stabilizers
  • 1 x Quick start guide
  • 1 x Google Assistant set up guide
  • 1 x Amazon Alexa set up guide
  • 1 x Warranty / Warning (W / !)
  • 1 x Safety Sheet (S / i)
JBL Tour Pro+ TWS - What's in the Box

FAQs & How-Tos

How to Perform a Hardware Reset
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.* LocationLive 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
My JBL Headphones App Support
This headphone is supported by the My JBL Headphones App.
How to Factory Reset True Wireless Stereo Earbuds
Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). This restores the earbuds to the factory defaults.TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
My JBL Headphones App Support
This headphone is supported by the My JBL Headphones App.
TWS Left & Right Not Pairing Together
The two earpieces of your TWS headphones should normally be connected together without issue.  However, if they are no longer paired to each other, please follow these steps, in order. Forget/unpair the headphones on your device.Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.Pair the headphones to your device and see if this resolves the problem.If manual pairing does not fix the problem, forget/unpair the headphones on your device again.Initiate a Product Reset to reset the earbud’s Bluetooth connection. Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices againFollow the Product Reset instructions in your Owner's Manual/Quick Start Guide.Manually pair the 2 buds together again, as you did in step 2.  This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.Pair the buds to your Source Device.
Sweatproof Information (IPX4)
This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.
How to Turn off your TWS Headphones
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).

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