Why can't your teammates hear you?
Why can't your teammates hear you?
Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.
Applies to:
Category:
Troubleshooting
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call us now at:
+632 8 849 9325
Globe: +63 917 849 7697
Smart: +63 998 542 0234
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Chat with Us
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Text or Whatsapp us
Chat with a support agent via SMS at:
+63 922 110 0128
Or chat via Whatsapp at:
+63 998 542 0234